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Optometric Assistant Receptionist Jobs in Illinois

Springfield Clinic

Certified Medical Assistant

Springfield, IL · On-site

$16.75 - $21.75/hr

... optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory ... receptionist. * Schedule appointments effectively and efficiently according to patient needs.

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Optometric Assistant Receptionist information

What is an optometric assistant receptionist?

Optometric Assistant Receptionists are professionals who work in eye care clinics or optometry offices, handling both administrative and patient-facing tasks. They greet patients, schedule appointments, manage patient records, and assist with insurance processing. Additionally, they may help with basic pre-examination procedures, answer phones, and ensure smooth office operations. Their role is essential in providing a welcoming environment and supporting the optometrist in delivering efficient patient care.

What are the key skills and qualifications needed to thrive as an optometric assistant receptionist?

To thrive as an Optometric Assistant Receptionist, you need strong administrative skills, attention to detail, and a basic understanding of eye care practices, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic scheduling systems, and insurance processing tools is typically required. Excellent customer service, communication, and organizational abilities help you provide a positive patient experience and support the optometrist efficiently. These skills ensure smooth office operations, accurate patient records, and a welcoming environment for clients.

What are some of the common challenges faced by an optometric assistant receptionist, and how can they be managed?

Optometric Assistant Receptionists often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling insurance verifications, which can sometimes lead to a fast-paced and demanding work environment. Balancing front-desk duties with assisting optometrists during busy periods requires strong organizational skills and the ability to prioritize tasks effectively. Developing proficiency with practice management software and maintaining clear communication with both patients and team members can help manage these challenges and ensure smooth office operations.

What is the difference between Optometric Assistant Receptionist vs Optometric Technician?

AspectOptometric Assistant ReceptionistOptometric Technician
CredentialsUsually no formal certification required, but some certifications like COA may helpOften requires certification or training in optometry assisting or related fields
Work EnvironmentFront desk, patient check-in/out, scheduling, administrative tasksClinical setting, performing vision tests, assisting with exams
Employer & Industry UsageOptometry clinics, eye care centers, private practicesOptometry clinics, hospitals, eye care centers

While both roles support eye care practices, the Optometric Assistant Receptionist primarily handles administrative and front desk duties, whereas the Optometric Technician performs clinical tasks like vision testing. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

How do you become an optometric assistant receptionist?

To become an optometric assistant receptionist, candidates typically need a high school diploma or equivalent and should develop skills in customer service, communication, and basic computer proficiency. Some employers may prefer previous experience in healthcare or administrative roles, and on-the-job training is often provided to learn specific office procedures and optometry-related tasks.

What are popular job titles related to Optometric Assistant Receptionist jobs in Illinois?

For Optometric Assistant Receptionist jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Optometric Assistant Receptionist jobs in Illinois look for?

The top searched job categories for Optometric Assistant Receptionist jobs in Illinois are:

What cities in Illinois are hiring for Optometric Assistant Receptionist jobs?

Cities in Illinois with the most Optometric Assistant Receptionist job openings:

Optometric Assistant Receptionist jobs near you
Infographic showing various Optometric Assistant Receptionist job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Certified Medical Assistant

Springfield Clinic

Springfield, IL • On-site

$19.13 - $27.73/hr

Full-time

Re-posted 24 days ago

Springfield Clinic rating

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

530th of 891 rated healthcare providers

Job description


The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
  • Assist in organizing the nursing station and work area to facilitate good work flow.
  • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation.
  • Assist in answering phones for physician, nurse and receptionist.
  • Schedule appointments effectively and efficiently according to patient needs.
  • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
  • Order all office supplies utilizing cost containment methods.
  • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
  • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards.
  • Interview patient to determine chief complaint and document information in medical record.
  • Take vital signs and document results.
  • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician.
  • Order diagnostic tests, exams and procedures according to physician's order.
  • Prepare patient for physician exam.
  • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction.
  • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician.
  • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
  • Perform pre-certifications/referral for insurance companies as necessary.
  • Provide patient/family education and reinforce all patient teaching under provider's direction.
  • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction.
  • Schedule procedures/surgeries as necessary.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.

Education/Experience
  • High School graduate or GED preferred.
  • Graduate of an accredited medical assisting program as required by the certifying body.

Licenses/Certificates
  • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body.
  • Provide copy of credentials to Human Resources prior to expiration of certification period.
  • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP).
    • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing.
  • CPR certification per American Heart Association guidelines required within 30 days of hire date.

Working Environment
  • Works in office setting during the hours the Clinic is available to patients/families.
  • Sitting vs. standing averages to 50-50%.
  • Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level
HIPAA1

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