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Optometric Assistant Receptionist Jobs in Chicago, IL

Wheaton Eye Clinic LTD

Medical Reception

Bartlett, IL · On-site

$17 - $20/hr

We currently have 34 ophthalmologists and 6 optometrists in every ophthalmic subspecialty are ... and assist all incoming telephone calls * provide timely and accurate information and quality ...

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Optometric Assistant Receptionist information

See Chicago, IL salary details

$12

$18

$24

How much do optometric assistant receptionist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for optometric assistant receptionist in Chicago, IL is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.05 per hour, depending on experience, location, and employer.

What is an optometric assistant receptionist?

Optometric Assistant Receptionists are professionals who work in eye care clinics or optometry offices, handling both administrative and patient-facing tasks. They greet patients, schedule appointments, manage patient records, and assist with insurance processing. Additionally, they may help with basic pre-examination procedures, answer phones, and ensure smooth office operations. Their role is essential in providing a welcoming environment and supporting the optometrist in delivering efficient patient care.

What are the key skills and qualifications needed to thrive as an optometric assistant receptionist?

To thrive as an Optometric Assistant Receptionist, you need strong administrative skills, attention to detail, and a basic understanding of eye care practices, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic scheduling systems, and insurance processing tools is typically required. Excellent customer service, communication, and organizational abilities help you provide a positive patient experience and support the optometrist efficiently. These skills ensure smooth office operations, accurate patient records, and a welcoming environment for clients.

What are some of the common challenges faced by an optometric assistant receptionist, and how can they be managed?

Optometric Assistant Receptionists often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling insurance verifications, which can sometimes lead to a fast-paced and demanding work environment. Balancing front-desk duties with assisting optometrists during busy periods requires strong organizational skills and the ability to prioritize tasks effectively. Developing proficiency with practice management software and maintaining clear communication with both patients and team members can help manage these challenges and ensure smooth office operations.

What is the difference between Optometric Assistant Receptionist vs Optometric Technician?

AspectOptometric Assistant ReceptionistOptometric Technician
CredentialsUsually no formal certification required, but some certifications like COA may helpOften requires certification or training in optometry assisting or related fields
Work EnvironmentFront desk, patient check-in/out, scheduling, administrative tasksClinical setting, performing vision tests, assisting with exams
Employer & Industry UsageOptometry clinics, eye care centers, private practicesOptometry clinics, hospitals, eye care centers

While both roles support eye care practices, the Optometric Assistant Receptionist primarily handles administrative and front desk duties, whereas the Optometric Technician performs clinical tasks like vision testing. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

How do you become an optometric assistant receptionist?

To become an optometric assistant receptionist, candidates typically need a high school diploma or equivalent and should develop skills in customer service, communication, and basic computer proficiency. Some employers may prefer previous experience in healthcare or administrative roles, and on-the-job training is often provided to learn specific office procedures and optometry-related tasks.

What are popular job titles related to Optometric Assistant Receptionist jobs in Chicago, IL?

For Optometric Assistant Receptionist jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Optometric Assistant Receptionist jobs in Chicago, IL look for?

The top searched job categories for Optometric Assistant Receptionist jobs in Chicago, IL are:

Optometric Assistant Receptionist jobs near you

Medical Reception

Wheaton Eye Clinic LTD

Bartlett, IL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

About Wheaton Eye Clinic

Founded over 80 years ago, the Wheaton Eye Clinic is a nationally recognized multi-subspecialty ophthalmology practice that spans the western suburbs of Chicago and is the largest independent ophthalmology clinic in the Midwest. We pride ourselves on serving the community both as a caring eye care provider and as a reputable employer. Our offices are located in Wheaton, Naperville, Hinsdale, Saint Charles, Bartlett, and Plainfield and an ophthalmology-specific ambulatory surgery center at the main office in Wheaton. We currently have 34 ophthalmologists and 6 optometrists in every ophthalmic subspecialty are highly respected in the region and have superb relationships with referring colleagues and health systems. Patients travel to Wheaton Eye Clinic from throughout Northern Illinois, as well as from across the United States. Our referring physicians locally, across the United States, and from many international countries, send their patients to Wheaton Eye Clinic because of its unwavering reputation for exceptional patient care. More than 170,000 patient visits occur each year. Our mission at Wheaton Eye Clinic is to provide comprehensive eye care services of the highest quality and value. This dedication to excellence is founded on how we strive to surpass each patient’s expectations in the delivery of competent, timely, and compassionate eye care.


Hours: Monday - Friday 7:30am - 4:30pm


The Support Services Representative will greet patients, register new patients in the computer system, and maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.

  • answer and assist all incoming telephone calls
  • provide timely and accurate information and quality customer service to incoming patient inquiries
  • schedule appointments using a computerized scheduling system
  • resolve patient issues and consistently meet or exceed patients’ service expectations
  • maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
  • check patients in when arriving for their appointments, notify all necessary staff of patient arrival
  • check patient out after office visit and schedule follow up appointment if necessary
  • verify patient insurance, demographic and contact information, make any necessary changes as needed

Education:

High School or Equivalent

Experience:

  • Minimum of 1 year customer service experience required
  • Medical office experience preferred
  • Knowledge of Epic EMR highly preferred
  • Knowledge of medical terminology preferred

Skills and Abilities:

  • Excellent verbal and written communication skills
  • Ability to handle difficult encounters
  • Proficient computer and data entry skills
  • Ability to work in a fast-paced environment
  • Ability to prioritize workflow
  • Organized
  • Good listener
  • Team oriented



Full Time Benefits:

Medical

Dental

Group Life and LTD

Paid Time Off

Paid Holidays

Clothing Allowance

Vision Care Benefits

Voluntary Benefit Offerings – Life, STD, Critical Illness, Accident

401k


EOE