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Optimum Nc Jobs in Raleigh, NC (NOW HIRING)

Operating as a high-volume, strictly deadline-driven organization, the unit mitigates severe financial, legal, and reputational risks while optimizing NC State's competitive edge in securing external ...

Operating as a high-volume, strictly deadline-driven organization, the unit mitigates severe financial, legal, and reputational risks while optimizing NC State's competitive edge in securing external ...

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Optimum Nc information

What are Optimum NC jobs?

Optimum NC jobs refer to employment opportunities with Optimum, a major telecommunications provider, in North Carolina. These positions can include roles in customer service, technical support, sales, field operations, and management. Employees may work in call centers, retail stores, or as field technicians installing and maintaining services. Optimum offers training and benefits, making these jobs attractive to individuals looking for a career in the telecom industry. Job seekers can apply online through the company’s careers portal.

What is the difference between Optimum Nc vs CNC Operator?

AspectOptimum NcCNC Operator
Required CredentialsHigh school diploma, technical trainingHigh school diploma, technical training
Work EnvironmentManufacturing, machine shopsManufacturing, machine shops
Industry UsageUsed for programming and setup of CNC machinesOperates CNC machines based on programs
Common Search IntentUnderstanding programming and setup rolesMachine operation and control

Optimum Nc primarily involves programming and setting up CNC machines, requiring technical skills and training. CNC Operators focus on operating and controlling CNC machines during production. While both roles work in manufacturing environments, Optimum Nc emphasizes programming expertise, whereas CNC Operators execute the programmed tasks.

What are the key skills and qualifications needed to thrive as a Network Coordinator at Optimum, and why are they important?

To thrive as a Network Coordinator, you need a solid understanding of network infrastructure, troubleshooting, and telecommunications protocols, often backed by a degree in IT or a related field. Familiarity with network management tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating network operations and collaborating with technical teams. These competencies ensure the reliable performance and quick resolution of network issues, which are vital for organizational connectivity and efficiency.

What types of career advancement opportunities are available for employees working at Optimum NC?

At Optimum NC, employees often have access to multiple career growth paths, including advancement into supervisory, technical, or specialist roles within the company. Team members can participate in ongoing training programs and may be encouraged to pursue certifications relevant to the telecommunications industry. Additionally, high-performing employees are often considered for internal promotions and cross-departmental projects, providing a dynamic environment for professional development. The company values internal mobility, so those who demonstrate strong performance and initiative can expect to find opportunities to move up or diversify their career experience.
What are popular job titles related to Optimum Nc jobs in Raleigh, NC? For Optimum Nc jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Optimum Nc jobs in Raleigh, NC look for? The top searched job categories for Optimum Nc jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Optimum Nc jobs? Cities near Raleigh, NC with the most Optimum Nc job openings:
Infographic showing various Optimum Nc job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 19% Part Time, 1% Temporary, and 8% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Research Administration Hub Manager

Research Administration Hub Manager

NCSU

Raleigh, NC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

408th of 555 rated colleges and universities


Job description

Posting Information
Posting Number PG194713EP Internal Recruitment Yes Working Title Research Administration Hub Manager Anticipated Hiring Range Commensurate with education and experience Work Schedule Monday - Friday, 8:00 am - 5:00 pm; position is eligible for flexible work schedule arrangements based on operational needs. Extended hours may be required during peak college submission deadlines Job Location Raleigh, NC Department Engineering Research Administration About the Department
The College of Engineering (COE) Office of Research Administration (ORA) operates under a college-managed, departmentally embedded operating model designed to deliver standardized, high-quality administrative infrastructure and regulatory safeguarding for the College's extensive, multi-million dollar sponsored research portfolio. Under this unified organizational structure, research administration professionals are centrally employed, trained, and evaluated by the College's ORA, but are strategically deployed and embedded directly within individual academic departments and units.
This matrixed model merges the benefits of centralized institutional oversight-such as equitable workload balancing, continuous professional development, and uniform compliance tracking-with the agile, relationship-driven advantages of local integration. Embedded staff act as direct, day-to-day strategic partners to principal investigators (PIs), faculty, and departmental leadership, providing seamless cradle-to-grave support tailored to the unique research nuances of their assigned units.
Collectively, this distributed network manages an exceptional volume of activity across all departments and units in the College, processing over 1,100 research proposals and administering more than 800 new awards, continuations, and supplements annually. Because the research administration landscape is shaped by shifting federal mandates (including Uniform Guidance and Cost Accounting Standards), state policies, and evolving Electronic Research Administration (eRA) platforms, the ORA ensures absolute institutional compliance. Operating as a high-volume, strictly deadline-driven organization, the unit mitigates severe financial, legal, and reputational risks while optimizing NC State's competitive edge in securing external funding.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Research Administration Hub Manager provides overall operational leadership, personnel management, and regulatory governance for an assigned hub of departmentally embedded Sponsored Research Administrators (SRAs). The primary purpose of this position is to ensure the uniform, high-quality delivery of both pre-award and post-award services across their assigned cluster of academic departments.
The Hub Manager acts as the critical operational bridge between the Engineering's ORA leadership, the embedded SRAs, and departmental leadership (Department Heads and Departmental Finance Leads). This role focuses heavily on personnel management (including hiring, training, and workload balancing), process optimization, Service-Level Agreement (SLA) compliance, and high-level regulatory exception management. The incumbent independently resolves complex compliance, financial, and administrative challenges, ensuring that institutional risk is minimized while faculty service remains optimized.
Detailed Description of Core Responsibilities

Personnel Leadership, Supervision & Workload Balancing
  • Direct Supervision: Lead, manage, and provide direct oversight for a team of permanent sponsored research professionals (SRAs) embedded within the hub's assigned academic departments. Monitor and assign portfolios, counsel and discipline employees, develop comprehensive work plans, and execute formal performance appraisals for permanent SRAs within the assigned hub.
  • Dynamic Workload Allocation: Actively monitor macro-level proposals and award metrics across all departments within the hub's footprint. Dynamically redistribute research portfolios, reassign staff coverage, and balance workloads across departmental boundaries during peak sponsor submission windows, staff absences, or sudden spikes in volume to ensure college-wide operational continuity, meet Service-Level Agreement (SLA) targets, and mitigate staff burnout.
  • Performance Standardization & Mentorship: Establish objective performance standards and hub-wide key performance indicators (KPIs) for embedded sponsored research professionals to ensure uniform service delivery. Provide continuous technical mentorship, advanced training coordination, coaching, and professional guidance to cultivate a high-performing, agile, and cohesive hub team.
Advanced Compliance, Risk Management & Escalation Governance
  • Expert Policy Interpretation: Evaluate, interpret, and apply complex Federal, State, University, and sponsor-specific fiscal policies (including Uniform Guidance, Cost Accounting Standards, and Generally Accepted Accounting Principles) to safeguard the university's research enterprise.
  • Complex Issue Triage: Serve as the first formal escalation point for embedded SRAs, faculty, and departmental leadership regarding high-risk or ambiguous research administration challenges (e.g., complex cost-share arrangements, subrecipient monitoring complications, justification of unusual direct costs, or severe budget over-expenditures).
  • Audit Readiness & Internal Controls: Develop, implement, and maintain rigorous internal quality-control frameworks across the hub's departments. Perform spot-audits of proposal files, award setups, Project Modification Requests (PMRs), and closeout packages to ensure absolute data integrity and audit readiness.
Strategic Operations, SLAs & Stakeholder Relations
  • SLA Accountability: Monitor and enforce adherence to the College's standardized Service-Level Agreements (SLAs), ensuring embedded SRAs deliver timely, accurate pre- and post-award support to departmental principal investigators (PIs).
  • Departmental Collaboration: Partner regularly with Department Heads and Departmental Financial Leads within the hub's footprint to align research administration capabilities with departmental infrastructure, faculty recruitment plans, and strategic research objectives.
  • University Liaison: Represent the College hub on cross-institutional committees, professional groups, and central administrative offices (such as the central Contracts and Grants Office and the SPARCS office) to align hub operations with broader university initiatives.
Training, Professional Development & Process Optimization
  • Staff Onboarding & Training: Lead the structured onboarding and continuous training of hub personnel, ensuring all team members achieve mastery of electronic research administration portals (RED PD/PT/PAM, Research.gov, Grants.gov, eRA Commons) and core institutional financial systems.
  • Continuous Improvement: Identify operational bottlenecks within the hub's workflow and design streamlined, innovative procedural solutions to maximize efficiency in proposal processing and award management.

This posting is for current permanent NC State University employees and NCSU temps only. 
Other Responsibilities
  • Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications
Minimum Education and Experience
  • Bachelor's Degree in Accounting, Business, Finance, or a related discipline with 12 Credit Hours of accounting coursework and three years of professional accounting experience, of which at least one is supervisory; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
  • Minimum of 5 years of progressive experience in sponsored research management within a tier-one (R1) research university or complex research enterprise.
  • At least 3 years of demonstrated experience directly supervising professional-level employees and managing complex fiscal programs.
  • Expert-level knowledge of public fund accounting principles, financial management methods, budgetary control, audit guidelines, and federal circulars (Uniform Guidance / 2 CFR 200, CAS).
  • Advanced technical proficiency within complex enterprise resource planning (ERP) platforms (such as PeopleSoft Financials and HR), institutional research portals (RED), and master-level execution of data tracking tools (Excel, Word, Access).
  • Excellent executive-level written and verbal communication, leadership, organizational, and complex problem-solving skills.
  • Proven ability to operate effectively and maintain high customer-service standards within a highly matrixed or shared-services environment.
Preferred Qualifications
  • 5+ years of extensive financial and research administration experience specifically utilizing NC State University financial modules (PeopleSoft, RED, and Payroll Distribution frameworks).
  • Successful completion of the Research Administration Management Program (RAMP) training or equivalent institutional master-level certificates.
  • Active Certified Research Administrator (CRA) credential.
Required License(s) or Certification(s)
  • N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 06/26/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants
In addition to your application please submit a cover letter, resume, and the contact information for at least three professional references.
This posting is for current permanent NC State University employees and NCSU temps only. 
Position Details
Position Number 00042951 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 143301 - Engineering Research Administration EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887