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Optician Receptionist information

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$12

$19

$26

How much do optician receptionist jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for optician receptionist in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges an Optician Receptionist might face in balancing administrative duties with patient care responsibilities?

As an Optician Receptionist, you often juggle multiple tasks such as scheduling appointments, managing patient records, and handling insurance information, all while providing a welcoming experience for patients. Balancing these administrative duties with attentive customer service can be challenging, especially during busy periods or when handling urgent requests. Effective time management and clear communication with both patients and the optical team are essential to ensure smooth workflow and excellent patient care. Working in this role helps you develop strong multitasking skills and offers valuable experience in both administrative and healthcare settings.

What is the difference between Optician Receptionist vs Optician?

AspectOptician ReceptionistOptician
CredentialsHigh school diploma or equivalent; customer service skillsState licensing or certification; technical training in eyewear fitting
Work EnvironmentFront desk, administrative area of optical stores or clinicsDispensing area, optical labs, patient consultation rooms
Job RoleScheduling appointments, managing patient records, customer serviceFitting glasses, adjusting eyewear, assisting with eye exams

The main difference is that an Optician Receptionist handles administrative tasks and customer service at the front desk, while an Optician focuses on fitting and dispensing eyewear, often requiring specialized training and certification. Both roles are essential in optical practices but serve different functions within the industry.

What does an optician receptionist do?

An optician receptionist is responsible for greeting patients, scheduling appointments, answering phone calls, and assisting with administrative tasks in an optometry or optical office. They help manage patient records, process insurance information, and handle payments. Additionally, they support opticians and optometrists by ensuring the front office runs smoothly and patients have a positive experience.

What are the key skills and qualifications needed to thrive as an Optician Receptionist, and why are they important?

To thrive as an Optician Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of optometry office procedures, typically with a high school diploma or equivalent. Familiarity with practice management software, appointment scheduling systems, and insurance verification is often required. Excellent communication, customer service, and multitasking abilities help you interact effectively with patients and staff. These skills ensure a smooth patient experience, efficient office operations, and accurate administrative processing in a busy eye care environment.
What cities are hiring for Optician Receptionist jobs? Cities with the most Optician Receptionist job openings:
What states have the most Optician Receptionist jobs? States with the most job openings for Optician Receptionist jobs include:
Optician Receptionist jobs near you
Infographic showing various Optician Receptionist job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 36% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $40,172 per year, or $19.3 per hour.
SVS Vision - Retail Receptionist - Brighton, MI

SVS Vision - Retail Receptionist - Brighton, MI

SVS Vision, Inc.

Brighton, MI • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

SVS Vision rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

4th of 39 rated optical retailers

Job description

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts.

Job Summary:

SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists’ main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to):

Duties/Responsibilities:

  • Greeting patients
  • Gathering and updating patients’ insurance
  • All computer functions (i.e., receipts, job entries)
  • Day-to-day business completion (close out, weekly reporting)
  • Maintaining patients’ medical records
  • Insurance-rejections and patient notifications
  • Scheduling appointments/managing appointment book
  • Ensuring the smooth flow of the office
  • Supporting opticians and managers
  • Ability to participate in an active and busy environment

Required Skills/Abilities:

  • Professional communication skills
  • Strong attention to detail
  • Adaptable to change
  • Teamwork oriented
  • Excellent customer service skills
  • Possess strong clerical skills
  • Good computer and phone skills

Benefits and Perks:

  • Energetic environment
  • Paid vacation and personal time off, paid holidays
  • Available anniversary bonus
  • Paid mileage
  • Monthly bonus
  • Above market salary
  • Matching 401K Plans
  • Affordable medical and dental benefits
  • Vision benefits provided by SVS Vision
  • Life and disability insurance
  • Company sponsored discounts on many useful items and services
  • Ability to transfer based on seniority
  • Opportunity for growth within the company
  • Rewards and recognition for outstanding performance
  • Professional training
  • Ability to transfer locations based on seniority

What SVS Vision employees say

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