Because continuing our legacy of the highest optical standards helps us innovate the future in ... NPS - Net Promoter Score * % Sales to Plan * Customer Count * Store Operating Profitability ...
New
Because continuing our legacy of the highest optical standards helps us innovate the future in ... NPS - Net Promoter Score * % Sales to Plan * Customer Count * Store Operating Profitability ...
New
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store ...
Associate Optometrist - Park Place Mall
Lethbridge, AB · On-site
CA$600 - CA$700/day
... chasing sales targets. You'll have access to a full suite of advanced clinical technology ... Today, we're the world's largest privately owned optical retailer and still a family-owned business.
Associate Optometrist - Park Place Mall
Lethbridge, AB · On-site
CA$600 - CA$700/day
... chasing sales targets. You'll have access to a full suite of advanced clinical technology ... Today, we're the world's largest privately owned optical retailer and still a family-owned business.
Optical Sales Associate information
What is an optical sales associate?
Optical Sales Associates are retail professionals who help customers choose eyeglasses, contact lenses, and related products based on their prescriptions and preferences. They assist with frame selection, explain lens options, take measurements for proper fitting, and process sales transactions. Optical Sales Associates may also handle insurance claims, perform basic adjustments or repairs on eyewear, and provide excellent customer service to ensure satisfaction. Their role combines product knowledge, fashion sense, and technical skills in a fast-paced retail environment.
What are the key skills and qualifications needed to thrive as an optical sales associate, and why are they important?
To thrive as an Optical Sales Associate, you need strong sales acumen, knowledge of eyewear products, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens fitting devices, and basic optometric terminology is typically required. Excellent customer service, active listening, and interpersonal communication are standout soft skills in this role. These skills ensure you can effectively assist customers, recommend suitable products, and drive sales in a retail optical environment.
What are some common challenges optical sales associates face when balancing customer service with sales targets?
Optical Sales Associates often navigate the challenge of providing personalized, informed service while also meeting sales goals set by management. Striking the right balance means actively listening to customers’ vision needs and preferences, recommending suitable products, and building trust—all without being overly pushy. Success in this role comes from product knowledge, excellent communication, and a genuine desire to help customers find the best optical solutions, which naturally supports sales objectives. Many associates find that developing strong relationships and focusing on education leads to both satisfied customers and consistent sales performance.
What is the difference between Optical Sales Associate vs Optical Technician?
| Aspect | Optical Sales Associate | Optical Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; sales experience | Certification or associate degree in optical technology |
| Work Environment | Retail optical stores, eyewear boutiques | Optical labs, eye care clinics, retail stores |
| Job Focus | Customer service, selling eyewear, assisting with frame selection | Lens fitting, frame adjustments, optical measurements |
| Common Usage | Sales and customer interaction | Technical optical work and lens processing |
The main difference between an Optical Sales Associate and an Optical Technician lies in their focus and responsibilities. Optical Sales Associates primarily assist customers with eyewear selection and sales, while Optical Technicians handle the technical aspects of lens fitting and optical equipment. Both roles are essential in the optical industry but require different skill sets and certifications.
What are popular job titles related to Optical Sales Associate jobs in Alberta?
For Optical Sales Associate jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Optical Sales Associate jobs in Alberta look for?
The top searched job categories for Optical Sales Associate jobs in Alberta are:
LensCrafters - Licensed Store Manager 4 - #5269 Calgary Market Mall
Calgary, AB • On-site
Full-time
Medical, Vision, Life, Retirement, PTO
Posted 2 days ago
New
EssilorLuxottica rating
7.2
Based on 296 frontline employees who took The Breakroom Quiz
8th of 40 rated optical retailers
Job description
Requisition ID: 941538
Store #: 005269 LensCrafters
Position:Full-Time
Total Rewards: Benefits/Incentive Information
LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.
MAJOR DUTIES & RESPONSIBILITIES
- Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps.
- Demonstrates the Diamond Service Principals and Service Vision with all customers and patients.
- Provides on-the-job training and guidance to team members making use of Company provided programs.
- Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
- Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:
- NPS – Net Promoter Score
- % Sales to Plan
- Customer Count
- Store Operating Profitability
- % Saturation of Training
- Key Performance Indicators, to include exam growth and retention
- Recruits and selects high caliber staff.
- Forecasts staffing needs through the use of the labor scheduling model.
- Performs administrative duties to include payroll, inventory management, technical application and understanding.
- Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations notes through NPS portal.
- Leads Doctor of Optometry business partnership and co-planning.
- Adheres to Company policies and procedures regarding frame recovery and acknowledging receipt of physical inventory.
- Executes to guidelines LC Inventory Management System and Order tracker as a part of global POS
- Ensures all Company approved safety programs are implemented and maintained consistently per standards.
- Conducts monthly safety inspections of store premises using self-inspection checklist. Reports all contacts by Local, State, Federal regulatory agencies to the CSC Legal or Quality Assurance Department within 14 hours of contact. Follow-up in writing.
- Maximize Optometric partnerships through participation and involvement in the following: Coverage, Walk-in Availability, In-house Prescriptions, Doctor Detailing, Co-op Relationships.
- Maintains safe AND FUN working environment for all associates/customers.
- Takes pride in the store appearance and will execute visual directive to achieve a consistent company message.
BASIC QUALIFICATIONS
- High School graduate or equivalent
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- 4+ years management/supervisory experience
- Comprehensive knowledge from operations, processes and business implications
- Strong influencing and negotiating skills
- Team building and management skills
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
- Strong basic math skills (addition, subtraction, multiplication, division)
- Sales skills
- Familiarity with cash register, computers and calculators
- Ability to manage time under aggressive deadlines
PREFERRED QUALIFICATIONS
- College degree or equivalent
- LensCrafters Final Inspector Certification
- LensCrafters Quality, Fitting and Adjusting Program
- Previous experience in customer service and retail
- Knowledge of current store merchandise
- High level of business acumen to include detailed knowledge of LC Dashboard
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
What EssilorLuxottica employees say
Pay
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About EssilorLuxottica
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US