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Optical Retail Manager Jobs in Tennessee (NOW HIRING)

Brand (Store) Manager Location: Store Location Are you passionate about helping others see the ... As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our ...

Brand (Store) Manager Location: Store Location Are you passionate about helping others see the ... As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our ...

... one of the largest optical retail companies in the United States. With over 1,000 locations ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

... one of the largest optical retail companies in the United States. With over 1,000 locations ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

Company Description America's Best is part of National Vision, one of the largest optical retail ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

Company Description America's Best is part of National Vision, one of the largest optical retail ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

Company Description America's Best is part of National Vision, one of the largest optical retail ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

Company Description America's Best is part of National Vision, one of the largest optical retail ... Maintain accurate patient records and manage order follow-up, including customer notifications and ...

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Optical Retail Manager information

What does an optical retail manager do?

An Optical Retail Manager is responsible for overseeing the daily operations of an optical store, which sells eyewear and related products. They manage staff, ensure excellent customer service, handle inventory, and coordinate sales and marketing efforts. Additionally, they may assist customers with selecting frames, work with optometrists, and ensure the store complies with industry regulations. Their role combines retail management skills with specialized knowledge of optical products.

What are some common challenges optical retail managers face when balancing customer service with business operations?

Optical Retail Managers often encounter the challenge of delivering exceptional customer service while also ensuring smooth business operations, such as inventory management and sales targets. Balancing staff schedules, maintaining product knowledge among team members, and adapting to evolving eyewear trends are key aspects of the role. Managers must also handle customer concerns effectively, all while driving profitability and meeting compliance standards. Successful Optical Retail Managers are proactive communicators who foster teamwork and maintain a customer-focused environment without compromising on operational efficiency.

What are the key skills and qualifications needed to thrive as an optical retail manager, and why are they important?

To thrive as an Optical Retail Manager, you need expertise in optical products and services, retail operations, and sales management, often supported by experience in the optical industry or a related certification. Familiarity with point-of-sale (POS) systems, inventory management software, and basic optometric tools is typically required. Strong leadership, customer service, and problem-solving skills set outstanding managers apart in this role. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales targets in a competitive retail environment.

What is the difference between Optical Retail Manager vs Optical Sales Associate?

AspectOptical Retail ManagerOptical Sales Associate
CredentialsHigh school diploma or equivalent; some may have optical or retail management certificationsHigh school diploma or equivalent; sales or customer service experience preferred
Work EnvironmentSupervises staff, manages store operations, and ensures customer satisfactionAssists customers, sells eyewear, and provides product information
Industry UsageCommonly found in optical retail stores, chains, and independent shopsTypically employed in optical retail settings, assisting customers directly

The main difference is that Optical Retail Managers oversee store operations and staff, while Optical Sales Associates focus on customer service and eyewear sales. Both roles are essential in optical retail, but the manager has additional responsibilities related to management and store performance.

What are popular job titles related to Optical Retail Manager jobs in Tennessee?

For Optical Retail Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Optical Retail Manager jobs in Tennessee look for?

The top searched job categories for Optical Retail Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Optical Retail Manager jobs?

Cities in Tennessee with the most Optical Retail Manager job openings:

Optical Manager **Crossville, TN

Medical Eyeglass Center Inc

Crossville, TN • On-site

Full-time

Posted 15 days ago


Job description

Optical Department

Locations: Multi-location management around the Crossville (Cumberland) area

Position Overview

We are seeking a dynamic Optical Manager to lead operations for our Houston locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.

Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.

Recruit, train, and develop a high-performing optical sales team.

Oversee sales performance, inventory management, patient flow, and merchandising strategies.

Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.

Monitor and improve key performance metrics, including sales, collections, and receivables.

Implement promotional initiatives and provide input on product selection and inventory needs.

Serve as the primary liaison between leadership and our client.

What We’re Looking For

Proven leadership experience in optical, retail, or healthcare management.

Strong financial and operational acumen with the ability to analyze data and implement improvements.

Proficiency with all MS Office products

Exceptional communication and relationship-building skills.

Ability to recruit, coach, and inspire a team.

Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

High School Diploma or GED

Minimum 6 months of experience in optical

Knowledge of frame adjustments and frame repairs

Experience taking accurate measurements (PD, seg height, optical center)

Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)

Experience reading lenses using manual lensometer

Ability to handle insurance eligibility checks and authorizations

Strong attention to detail and accuracy when filling prescriptions

Ability to multitask in a fast-paced environment

Basic computer skills and experience with EHR or optical POS systems