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Optical Practice Manager Jobs in Fall River, MA (NOW HIRING)

AEG Vision

Patient Care Coordinator

Taunton, MA · On-site

$18 - $23.50/hr

Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of ... Basic computer literacy and ability to learn practice management systems (EMR). * Strong ...

EssilorLuxottica Group

Optician

North Dartmouth, MA · On-site

$17.50 - $22.50/hr

Informs management of safety opportunities; demonstrates safe work practices. * Possesses a "can do ... Optical dispensing experience * Strong customer service skills: communicator, listener & team ...

Essilor

Optician

North Dartmouth, MA · On-site

$17.50 - $22.50/hr

Informs management of safety opportunities; demonstrates safe work practices. * Possesses a "can do ... Optical dispensing experience * Strong customer service skills: communicator, listener & team ...

EssilorLuxottica

Optician

North Dartmouth, MA · On-site

$17.50 - $22.50/hr

Informs management of safety opportunities; demonstrates safe work practices. * Possesses a "can do ... Optical dispensing experience * Strong customer service skills: communicator, listener & team ...

Walmart

Store Manager - Optical Dept

Teaticket, MA · On-site

$38.50 - $50/hr

... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ... practices Respect the individual: Builds highperforming teams embraces differences in people ...

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All JobsOptical Practice JobsOptical Practice Manager JobsOptical Practice Manager Jobs in Fall River, MA

Optical Practice Manager information

See Fall River, MA salary details

$21.6K

$73.5K

$255.5K

How much do optical practice manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for optical practice manager in Fall River, MA is $73,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $76,800.00 per year, depending on experience, location, and employer.

What is an optical practice manager?

An Optical Practice Manager is a professional responsible for overseeing the daily operations of an optometry or ophthalmology practice. Their duties typically include managing staff, handling scheduling and patient flow, ensuring compliance with healthcare regulations, maintaining inventory of optical products, and supporting the financial health of the practice. They also play a key role in delivering quality customer service and implementing business strategies to grow the practice. Effective communication, organizational, and leadership skills are essential for success in this role.

What are some common challenges an optical practice manager faces in balancing patient care with business operations?

Optical Practice Managers often juggle the dual responsibilities of ensuring high-quality patient care while managing the business aspects of the practice. Common challenges include optimizing appointment scheduling to minimize patient wait times, handling insurance claims efficiently, maintaining inventory of frames and lenses, and training staff on customer service and compliance. Balancing these tasks requires strong organizational skills and the ability to adapt quickly to unforeseen issues, all while fostering a positive team environment and supporting optometrists in delivering excellent care.

What are the key skills and qualifications needed to thrive as an optical practice manager, and why are they important?

To thrive as an Optical Practice Manager, you need strong leadership skills, experience in optical dispensing, and a background in business or healthcare management. Familiarity with optical practice management software, inventory systems, and knowledge of relevant certifications such as ABO certification are often required. Excellent communication, problem-solving abilities, and customer service skills help build a cohesive team and ensure high patient satisfaction. These skills and qualities are essential for efficiently running the practice, driving business growth, and maintaining superior patient care standards.

What is the difference between Optical Practice Manager vs Optical Technician?

AspectOptical Practice ManagerOptical Technician
CredentialsTypically requires management experience, optical industry knowledge, and sometimes certification in optical managementRequires optical dispensing certification or diploma, technical training in lens fitting and optical equipment
Work EnvironmentOffice-based, overseeing practice operations, staff management, and customer serviceWork in optical labs or retail settings, focusing on lens fitting, repairs, and technical optical work
Employer & Industry UsageOptical practices, eyewear retailers, healthcare clinicsOptical labs, eyewear retail stores, optical manufacturing facilities

The main difference between an Optical Practice Manager and an Optical Technician lies in their roles. The Practice Manager oversees the entire optical practice, focusing on management, operations, and customer service. In contrast, the Optical Technician specializes in the technical aspects of lens fitting and optical equipment. Both roles are essential in the optical industry but serve different functions within the practice or lab environment.

What job categories do people searching Optical Practice Manager jobs in Fall River, MA look for?

The top searched job categories for Optical Practice Manager jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Optical Practice Manager jobs?

Cities near Fall River, MA with the most Optical Practice Manager job openings:

Optical Practice Manager jobs near you
Infographic showing various Optical Practice Manager job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $73,491 per year, or $35.3 per hour.

Patient Care Coordinator

AEG Vision

Taunton, MA • On-site

$18 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Greet patients, answer inquiries, and serve as the primary point of contact for patient interactions.

  • Schedule appointments, support provider schedule optimization, and manage cancellations and reschedules.

  • Verify insurance eligibility, prepare patient documentation, and process charges and payments in EMR.

AEG Vision rating

5.2

Company rating: 5.2 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

32nd of 40 rated optical retailers

Job description

About AEG:
At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
You'll join a team that:
  • Invests in leadership development and internal growth.
  • Believes people and performance go hand in hand.
  • Values collaboration, authenticity, and continuous learning.
  • Celebrates wins, supports challenges, and grows together.

About the role
At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.
The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.
  • Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
  • Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
  • Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
  • Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
  • Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
  • Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
  • Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
  • Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
  • Run reports and review accounts to ensure all charges are billed, filed, and up to date.
  • Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
  • Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
  • Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
  • Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
  • Assist in maintaining an organized, clean, and patient-ready front office environment.
  • Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.

  • High school diploma or equivalent.
  • Basic computer literacy and ability to learn practice management systems (EMR).
  • Strong organizational skills with attention to detail and ability to manage multiple priorities.
  • Strong communication skills (verbal and written) with a focus on patient-centered service.
  • Strong interpersonal skills and ability to work collaboratively across teams.
  • Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
  • Must be able to maintain patient and practice confidentiality.

Full Time Employee Benefits
  • 401(k) with Match
  • Medical/Dental/Vision/Life/STD/LTD
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays

Physical Demands
  • Ability to utilize office equipment
  • Prolonged sitting, standing, and walking
  • Ability to lift up to 10 lbs

What AEG Vision employees say

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