Plover, WI · On-site
$15.75 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Plover, WI · On-site
$15.75 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Appleton, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Appleton, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Dilworth, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Dilworth, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Watertown, WI · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Watertown, WI · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Kalispell, MT · On-site
$15.75 - $19.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Kalispell, MT · On-site
$15.75 - $19.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Oshkosh, WI · On-site
$15.50 - $19/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Oshkosh, WI · On-site
$15.50 - $19/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Hutchinson, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Hutchinson, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Freeport, IL · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Freeport, IL · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Red Wing, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Red Wing, MN · On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Your experience in optical lab management will help drive our growth and deliver amazing customer ... experiences. Earning Potential: The earning potential for this role is competitive, inclusive of ...
Your experience in optical lab management will help drive our growth and deliver amazing customer ... experiences. Earning Potential: The earning potential for this role is competitive, inclusive of ...
Your experience in optical lab management will help drive our growth and deliver amazing customer ... experiences. Earning Potential: The earning potential for this role is competitive, inclusive of ...
Quick apply
Your experience in optical lab management will help drive our growth and deliver amazing customer ... experiences. Earning Potential: The earning potential for this role is competitive, inclusive of ...
Papillion, NE · On-site
$14.75 - $18.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Papillion, NE · On-site
$14.75 - $18.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Wadena, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Wadena, MN · On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Green Bay, WI · On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Portage, WI · On-site
$17 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Portage, WI · On-site
$17 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Watertown, SD · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Watertown, SD · On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Hutchinson, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Hutchinson, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Faribault, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Faribault, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Duluth, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Duluth, MN · On-site
$16 - $22.40/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
$14.78 is the 25th percentile. Wages below this are outliers.
$11.78 - $15.82
34% of jobs
The median wage is $17.28 / hr.
$15.82 - $19.86
45% of jobs
$19.86 - $23.91
12% of jobs
$23.91 - $27.95
4% of jobs
$27.95 - $31.99
1% of jobs
$31.99 - $36.04
1% of jobs
$36.04 - $40.08
1% of jobs
$40.08 - $44.12
1% of jobs
$44.12 - $48.16
0% of jobs
$48.16 - $52.21
0% of jobs
$52.21 - $56.25
1% of jobs
$11
$21
$56
| Aspect | Optical Lab Customer Service | Optical Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; training on optical products | High school diploma; training on sales techniques and optical products |
| Work Environment | Optical labs, customer service counters | Optical retail stores, eyewear departments |
| Employer & Industry | Optical labs, eyewear manufacturing | Optical retail chains, eyewear stores |
| Primary Focus | Assisting customers with lab-related inquiries, processing orders | Selling eyewear, assisting customers in choosing frames and lenses |
While both roles involve customer interaction within the optical industry, Optical Lab Customer Service focuses on supporting customers with lab orders and technical inquiries, whereas Optical Sales Associates primarily assist with eyewear selection and sales. Understanding these differences helps job seekers identify the right position based on their skills and career goals.
For Optical Lab Customer Service jobs, the most frequently searched job titles are:
Plover, WI • On-site
$15.75 - $19.25/hr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted yesterday
5.6
Based on 25 frontline employees who took The Breakroom Quiz
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Plover, WI.
On-the-job training provided, no experience necessary.
POSITION SUMMARY:
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.
Taking Care of our teams who take Care of our Patients
DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
· Provide excellent customer and patient service according to company and Optical Center standards
· Analyze patient eyewear needs
· Recommend specific lenses, lens coatings and frames to satisfy patient needs
· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
· Order and dispense eyewear accurately and professionally
· Assist patients with proper frame repairs and adjustments
· Show patients how to insert, remove and care for their contact lenses
· Assist Optometrist with case histories and screenings
BUSINESS AND OPERATIONAL STANDARDS
· Maintain a complete knowledge of third-party plans and claims
· Explain promotions and special lens offerings to patients and customers
· Balance accounts
· Prepare work orders containing specific instructions for Optical Lab
· Process medical billing information
· Ensure proper merchandising of frame inventory
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
· High School Graduate or equivalent
· Maintain license as required by state
· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
· Previous experience in an office and/or optical dispensing is preferred
· Able to handle multiple customer interactions/phone calls at a time
· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
· Able to read and write at a high school graduate level
· Able to sit or stand for extended periods of time
· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
· Ability to lift 10 to 20 pounds
· Ability to see (Near, Distance, Color, and Depth Perception)
· Manual and finger dexterity, as well as hand/arm steadiness
· Ability to grip and hold items
· Good eye and hand coordination
· Able to operate a cash register, various optical equipment and tools
· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
· Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
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Fitness and sports centers
1,001 - 5,000 Employees
Green Bay, WI, US
1962
