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Optical Associate Jobs in New Mexico (NOW HIRING)

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... You have an associates degree or advanced certification beyond a high school diploma; or currently ...

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... You have an associates degree or advanced certification beyond a high school diploma; or currently ...

Patient Coordinator

Santa Fe, NM

$15.50 - $20.75/hr

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... You have an associate's degree or advanced certification beyond a high school diploma; or currently ...

About us : Stanton Optical is among the nations fastest growing, full-service retail optical ... An associates degree or advanced certification beyond a high school diploma; or currently enrolled ...

Patient Coordinator

Santa Fe, NM · On-site

$16.75 - $22.25/hr

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... You have an associates degree or advanced certification beyond a high school diploma; or currently ...

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... You have an associate's degree or advanced certification beyond a high school diploma; or currently ...

At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition ... You have an associate's degree or advanced certification beyond a high school diploma; or currently ...

About us : Stanton Optical is among the nations fastest growing, full-service retail optical ... An associates degree or advanced certification beyond a high school diploma; or currently enrolled ...

At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition ... You have an associates degree or advanced certification beyond a high school diploma; or currently ...

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Optical Associate information

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in New Mexico? The most popular types of Optical jobs in New Mexico are:

Sales Associate - Optical Specialist

National Vision

Albuquerque, NM • On-site

$14.50 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


National Vision rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

12th of 39 rated optical retailers


Job description

Company Description
At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you! For more details about Eyeglass Word, visit EyeglassWorld.com.
Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.
How would you like Sundays off? Yes, every Sunday we're closed!
Job Description
The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.
Essential Functions:
Create an Exceptional Customer Experience
  • Deliver warm, confident, and personalized service at every stage of the visit
  • Guide customers through eyewear selection, final fitting, and product education
  • Ensure customers leave feeling confident in both their eyewear and their experience

Support Clinical & In Store Flow
  • Assist with patient flow and pre exam screenings to support Optometrists
  • Help ensure smooth transitions between exam, finish, and pickup moments
  • Serve as a calm, knowledgeable presence throughout the customer journey

Own Finish & Quality Excellence
  • Perform finishing work including final adjustments, inspections and quality checks
  • Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
  • Prepare orders for pickup and deliver polished, brand aligned handoff

Operate with Precision & Care
  • Support order entry, tracking, and timely completion
  • Maintain organized, clean, and efficient finish and retail areas
  • Identify and resolve quality or service issues proactively

Bring the Brand to Life
  • Model Eyeglass World service standards, tone, and behaviors in every interaction
  • Uphold visual, experiential, and operational brand standards in the store
  • Partner with the store team to deliver a consistent and elevated experience

Qualifications
Education
  • High School Diploma or equivalent (Required)

Work Experience
  • 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills
  • Strong multitasking, time management and organizational skills (Required)
  • Clear communication and the ability to educate customers effectively (Required)
  • Ability to prioritize customer satisfaction at every interaction (Required0
  • Support store team in shared goals (Required)
  • Bilingual abilities (Preferred)

Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:
* Health & Dental Insurance
* 401k Retirement Savings
* Flex Spending Account
* Generous Paid Time Off & Company Holidays
* Parental Leave
* Employee Eyewear Discount
Focus on Professional Growth and Career Fulfillment:
* Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
* Educational Courses: Gain access to courses that support both your personal and professional development.
* Internal Promotions: We emphasize career advancement from within, so you'll have opportunities to grow with us long-term.
At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

What National Vision employees say

Pay

Benefits

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National Vision logo

About National Vision

Sourced by ZipRecruiter

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,300 stores in 44 states plus the District of Columbia and Puerto Rico. We operate five retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores and Vista Optical inside Fred Meyer stores and on select military bases. We employ over 14,000 people including a network of over 2,000 optometrists. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990