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Optical Associate Jobs in Kansas (NOW HIRING)

Eye Care Partners

$15 - $18.50/hr

Optical Technician Company: The Eye Doctors Location: Lawrence, KS Perks * Full Benefits Package ... All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA ...

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Optical Associate information

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

Is an optical associate a good career?

An optical associate is a healthcare support role that involves assisting optometrists and ophthalmologists with patient care, lens fitting, and eyewear adjustments. It can be a stable career with opportunities for certification and skill development, often requiring good customer service and technical skills. The job typically offers regular hours and a supportive work environment in retail or clinical settings.

What are the most commonly searched types of Optical jobs in Kansas?

The most popular types of Optical jobs in Kansas are:

What cities in Kansas are hiring for Optical Associate jobs?

Cities in Kansas with the most Optical Associate job openings:

Optical Associate jobs near you

Optical Sales Associate

Vision Integrated Partners

Kansas City, KS • On-site

$15.50 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Job Summary
At Vision Integrated Partners, we are a busy ophthalmology practice seeking an experienced Optical Sales Associate to join our dynamic team. The position of Optical Sales Associate requires the individual to meet the Basic Requirements and satisfactorily perform all or any combination of the Tasks and Responsibilities (listed below). This role focuses on customer service, sales support, and assisting patients with eyewear selection while supporting the overall operations of the optical department.
This is a Monday - Friday, day shift position with No weekends and No holidays!
*** This position will require traveling to multiple Kansas City locations ***
Understanding the importance of work-life balance, we want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:
  • Competitive market pay!
  • Excellent health insurance benefits
  • Generous 401k matching program up to 5%, 100% vested starting day 1 of enrollment
  • Paid time off, plus PTO rollover
  • Paid holidays
  • Free counseling and support services
  • Employee Perk Package
  • and so much more...

Some of the responsibilities include, but are not limited to:
  • Greet patients and visitors courteously and professionally
  • Answer telephones appropriately and direct calls as needed
  • Assist customers with frame and lens selection
  • Provide information regarding optical products, pricing, and promotions
  • Maintain accurate patient and sales records
  • Assist with purchasing, stocking, and maintaining frame inventory
  • Maintain cleanliness and organization of the optical area
  • Assist with daily reports, including basic sales and cash flow documentation

Requirements
Experience Requirements
  • A minimum of one (1) year previous retail, sales, or customer service experience preferred
  • Ability to assist customers with eyewear selection based on comfort, lifestyle, and budget
  • Basic computer skills required
  • Good communication and organizational skills
  • High degree of reliability, dependability, and accuracy

Customer Service / Interpersonal Skill Requirements
  • Ability to handle and prioritize multiple tasks
  • Ability to handle and manage stressful situations
  • Ability to manage patients' occasional anger, fear, or hostility in a professional manner

Basic Qualifications
  • Minimum High School graduate or equivalent
  • Preferably previous retail, sales, or customer service experience or training
  • Preferably previous medical office or insurance experience or training
  • Good communication and organizational skills
  • Ability to establish and maintain positive patient rapport
  • High degree of reliability, dependability, and accuracy

If you seek new adventures in patient care and are passionate about going above and beyond to ensure all patients are given the best care and patient experience, we want to hear from you... Please Apply!
#INDCLINICAL

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