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Opryland Jobs (NOW HIRING)

Marriott

Guest Experience Expert

Nashville, TN

$19.50/hr

Additional Information Job Number 26058204 Job Category Rooms & Guest Services Operations Location 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP ( Schedule Full Time ...

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Opryland information

What are Opryland jobs?

Opryland jobs refer to the wide range of employment opportunities available at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee. These positions can include roles in hospitality, food and beverage, event planning, guest services, housekeeping, maintenance, and entertainment. Working at Opryland often means being part of a large team focused on delivering exceptional experiences to guests. Employees may benefit from flexible schedules, training opportunities, and a dynamic work environment. Opryland jobs are ideal for individuals interested in the hospitality or tourism industry.

What is the difference between Opryland vs Hotel Front Desk Agent?

AspectOprylandHotel Front Desk Agent
Primary RoleTheme park and resort hospitality staffHotel guest services and check-in/out
Work EnvironmentResort, theme park, hospitality settingHotel lobby, front desk area
Required CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel experience
Industry UsageHospitality, entertainment, resort industryHospitality, hotel industry

Opryland staff typically work in a resort and theme park environment, focusing on guest experience at a large entertainment resort. Hotel Front Desk Agents work specifically in hotels, handling guest check-ins, reservations, and inquiries. While both roles require strong customer service skills and hospitality knowledge, Opryland roles often involve more diverse entertainment and resort operations, whereas Hotel Front Desk Agents focus on hotel guest services.

What are the key skills and qualifications needed to thrive as an Opryland Hotel Event Coordinator, and why are they important?

To thrive as an Opryland Hotel Event Coordinator, you need strong organizational skills, experience in event planning or hospitality, and often a relevant degree in hospitality management. Familiarity with event management software, property management systems, and standard office applications is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for working with clients and vendors. These capabilities ensure seamless execution of events, high guest satisfaction, and efficient collaboration across hotel departments.

What are some common challenges faced by employees working at Opryland and how can they be successfully managed?

Employees at Opryland often work in a fast-paced, hospitality-driven environment, which can include managing large crowds during peak seasons and maintaining high standards of guest service. Balancing multiple tasks—such as assisting guests, coordinating with team members, and adhering to strict schedules—can be demanding. Successful team members proactively communicate with colleagues, stay organized, and utilize training resources provided by Opryland to handle these challenges. Adaptability and a positive attitude go a long way in thriving within this dynamic workplace.
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What job categories do people searching Opryland jobs look for? The top searched job categories for Opryland jobs are:
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Infographic showing various Opryland job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution.

Key Holder (Part-time) @ Gaylord Opryland

eventnetwork

Nashville, TN • On-site

$13.50 - $17/hr

Other

Posted 19 days ago

Job description

The Role:

As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment.

What You’ll Do:

  • Lead by example and provide top-notch guest service to ensure every visitor has the best shopping experience possible.
  • Engage with guests in a lively, welcoming, and entertaining manner, turning ordinary shopping trips into exciting adventures.
  • Support store operations, from handling cash to managing inventory, and keep things running smoothly for your fellow team members.

What We’re Looking For:

  • Retail rockstar with prior experience as a keyholder or in a supervisory role.
  • Merchandising maven with a flair for organizing and presenting products that catch guests' attention.
  • A friendly, outgoing personality that naturally draws people in.
  • Comfortable with a flexible schedule – weekends, evenings, and holidays are part of the fun!
  • Someone who loves to interact with guests of all ages and is proactive in showcasing our amazing products.
  • Must be 21 for Liquor sales
  • Position requires flexible availability, including morning and evening shifts
  • Must be able to work weekends and holidays.
  • open availability a plus. nights and weekend availability

Physical Demands:

  • Frequent standing, walking, and occasional reaching, climbing, kneeling, or crouching.
  • Must be able to lift and move up to 40 pounds regularly.
  • Gaylord Opryland Resort for Retail Gift Shops requires flexible hours between 8:45am-9:15pm. Schedule: Open availability.

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