Operations Trainee Jobs in Newark, NJ (NOW HIRING)

At Ryder, our most important competitive advantage is our people.CULTURE- INTEGRITY- FAMILY. As a Operations Management Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building.We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

You thought that was it? Take a look at a few of these: Ryder has most recently been namedOne of Most Trustworthy Companies in AmericabyNewsweek,America's Best Large EmployersbyForbes,World's Most Admired CompaniesbyFortune Magazine,Top Company for Women to Work for in TransportationbyWomen in Trucking,Overdrive AwardbyGeneral Motors, FoodLogistics' Top 3PL AwardbySDC EXEC,Reader's Choice Excellence AwardsbyInbound Logistics, &Top Women to Watch in Transportation.What about our green initiative...?We have the largest EV footprint in the U.S. In addition to that,Verizonhas recognized Ryder withSupplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development

• Regional and local Ryder resources to help guide and support as we grow this offering.

• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer's expectation.If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity forYOU!

YouMUSTbe willing to commit yourself to align with our core values:Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition,YOUare the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below,APPLY NOW!!

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices, Required.

• Strong verbal and written communication skills , Required.

• Instills commitment to organizational goals , Required.

• Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.

• Flexibility to operate and self-driven to excel in a fast-paced environment , Required.

• Strong mechanical skills , Required.

• Effective interpersonal skills Excellent influencing skills, Required.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.

• Ability to work independently and as a member of a team, Required.

Qualifications

• Bachelor's Degree, Required.

• 1 year or more in customer service with issues resolution experience, Preferred.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.

• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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