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Operations Tech Jobs in Temple, TX (NOW HIRING)

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

Gfoat

Operations Division Director

Temple, TX · On-site

$110 - $165/hr

Summary The Fleet Services Operations Division Director is responsible for planning, organizing ... technologies. * Oversees the division budget, service contracts, compliance requirements and ...

myhrtempletx

Operations Division Director

Temple, TX · On-site

Summary The Fleet Services Operations Division Director is responsible for planning, organizing ... technologies * Oversees the division budget, service contracts, compliance requirements and ...

Tstc

Fiscal Operations Lead

Waco, TX · On-site

Responsibilities include managing internal systems and technology, ensuring policy compliance, and driving process improvements for fiscal operations. The Fiscal Operations Lead is vital for ...

City of Temple

Operations Division Director

Temple, TX · On-site

$88K/yr

Summary The Fleet Services Operations Division Director is responsible for planning, organizing ... technologies * Oversees the division budget, service contracts, compliance requirements and ...

MCI Careers

Contact Center Operations Supervisor

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

SITECH

Technology Specialist 1

Waco, TX · On-site

$24.04 - $46.16/hr

This position is a multidisciplinary role requiring operational understanding, and underlying ... technology products · Pulls and prepares inventory to complete tasks · Covers periodic rotations ...

Suffolk Construction

IT Analyst II

Temple, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and ...

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Showing results 21-40

All JobsOperations Tech JobsOperations Tech Jobs in Temple, TX

Operations Tech information

See Temple, TX salary details

$30.7K

$84.6K

$145.4K

How much do operations tech jobs pay per year?

As of Aug 14, 2026, the average yearly pay for operations tech in Temple, TX is $84,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $128,200.00 per year, depending on experience, location, and employer.

What is an operations tech?

Operations Techs, or Operations Technicians, are professionals who ensure the smooth running of industrial, manufacturing, or facility operations. They are responsible for monitoring equipment, performing routine maintenance, troubleshooting issues, and ensuring compliance with safety standards. Their work is critical to minimizing downtime and keeping processes efficient. Operations Techs often work in shifts and may be required to respond quickly to unexpected problems.

What are the key skills and qualifications needed to thrive as an operations tech?

To thrive as an Operations Tech, you need a solid understanding of mechanical and electrical systems, safety protocols, and a high school diploma or technical certification. Familiarity with tools like SCADA systems, PLCs, and maintenance management software is typically required. Strong problem-solving, attention to detail, and effective teamwork skills help Operations Techs excel in dynamic environments. These skills and qualities are essential for ensuring smooth facility operations, minimizing downtime, and maintaining safety standards.

What are some typical challenges operations techs face when troubleshooting equipment issues on-site?

Operations Techs often encounter challenges such as diagnosing complex mechanical or electrical faults under time pressure, working with outdated documentation, or coordinating with multiple teams to minimize downtime. Being able to quickly analyze problems, communicate clearly with engineers and supervisors, and adapt to unexpected situations is essential. The role may also require balancing preventive maintenance tasks with urgent repairs to ensure smooth operations.

What do operations technicians do?

Operations technicians monitor, maintain, and troubleshoot equipment and systems in industrial, manufacturing, or utility settings. They often work with control systems, perform routine inspections, and ensure safety and efficiency, typically requiring technical skills and certifications. Their responsibilities help keep operations running smoothly and safely.

Is operations tech a high paying job?

Operations technicians typically earn wages that are around or slightly above the national average for technical roles, with salaries varying based on experience, industry, and location. They often require technical skills, certifications, and the ability to work in fast-paced environments, which can influence earning potential.

What cities near Temple, TX are hiring for Operations Tech jobs?

Cities near Temple, TX with the most Operations Tech job openings:

Operations Tech jobs near you
Infographic showing various Operations Tech job openings in Temple, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,608 per year, or $40.7 per hour.

Experienced Call Center Operations Supervisor

MCI Careers

Killeen, TX • On-site

Full-time

Re-posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You’ll be responsible for performance management, coaching, and ensuring operational excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Supervise daily operations and ensure adherence to KPIs and SLAs.
  • Monitor agent performance and provide regular coaching and feedback.
  • Manage schedules, attendance, and real-time adherence.
  • Handle escalated customer issues and ensure timely resolution.
  • Collaborate with QA and Training to support agent development.
  • Analyze performance reports and implement improvement strategies.
  • Foster a positive, high-performance team culture.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Associate Degree, Certification or Equivalent Combination of Training and Experience
  • Minimum 3 years of experience in a supervisory role in a BPO contact center.
  • Strong leadership, communication, and problem-solving skills.
  • Proficiency in contact center tools, CRM systems, and reporting platforms.
  • Ability to manage performance in a fast-paced environment.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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