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Operations Support Jobs in Seattle, WA (NOW HIRING)

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Operations Support information

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$15

$29

$41

How much do operations support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for operations support in Seattle, WA is $29.61, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $35.82 per hour, depending on experience, location, and employer.

What is operations support?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What skills and qualifications are needed for operations support?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an operations support professional interact with other departments?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is operations support a high paying job?

Operations support roles typically offer moderate salaries that vary based on industry, experience, and location. While some positions can be well-paying, especially with specialized skills or certifications, they generally do not reach the highest salary levels compared to other management or technical roles.

What are 5 careers in operations support?

Careers in operations support include roles such as operations analyst, logistics coordinator, supply chain specialist, customer support manager, and process improvement specialist. These positions often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to analyze and optimize workflows.

What are the most commonly searched types of Operations Support jobs in Seattle, WA?

The most popular types of Operations Support jobs in Seattle, WA are:

Operations Support jobs near you
Infographic showing various Operations Support job openings in Seattle, WA as of September 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $61,593 per year, or $29.6 per hour.

Business Analyst/Operations Support Administrator (hybrid)

Bellevue, WA • On-site

Prowess Consulting
IT Services • 51 - 200 employees
Learn more about Prowess Consultingexternal

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Job description

Who We Are
Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients’ technologies, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ businesses, so we can add value at every stage of engagement to help them succeed.
Who You Are
Prowess Consulting is looking for a curious, motivated, and highly self-directed Business Analyst/Operations Support Administrator to join our growing team. This is a broad, hands-on role for someone who can turn their hand to almost anything — from requirements gathering, validation of changes, process improvement, activity planning and orchestration, to operational problem-solving and team support. We need someone who is comfortable with ambiguity, quickly gets to the heart of a problem, and naturally takes the initiative to work out what needs to happen next.
The right person will thrive across multiple projects and stakeholders, enjoy solving new and unfamiliar problems, and be the kind of person who can simply jump in, take ownership and move things forward. 
To be considered for this role, you must reside in the greater Seattle area. This role will require being on-site 1 – 2 days per week.
This is a full-time, hybrid role, and collaboration with teammates centered in various US time zone will be essential. No third-party agencies, please.
The Role and Responsibilities
The individual will support across a range of priorities, including: 
Business Analyst responsibilities (70%) 
  • Requirement gathering and translation of business needs and ideas into clear requirements, plans and actions. Main scope areas: reporting using PowerBI, utilizing Dynamics 365 (D365) for customer engagements, and create wireframes where needed and/or mockups to hand over to the development team. 
  • Execute validation, testing and support user roll-out of new features or changes.  
  • Validation and testing: test new features from the development team to ensure they are functional and according to requirements and aligned with business goals. 
  • Stakeholder Liaison: Collaborating and orchestrating closely with developers, product managers, insights teams and end users to refine requirements and define quality metrics. 
  • Documentation of updates within Dynamics and SharePoint.
  • Facilitate and conduct short training sessions for users.
 Team support responsibilities (30%) 
  • Support broader team priorities as needed, including planning of workshops, meetings, events, communications, documentation, SharePoint updates, and other operational activities. 
  • Take ownership of new, unfamiliar or ambiguous problems, quickly work out what needs to happen, and drive them through to a practical outcome. 
Qualifications
  • Must have demonstrated, recent experience creating and using PowerBI dashboards
  • Previous experience working with teams as a business analyst, including operational support is required.
  • Strong Excel skills is required.
  • Curious, sharp and adaptable and brings energy and a positive attitude to everything they do. 
  • Analytic mindset & problem solver 
  • Can take an unclear problem, structure it and determine the right next steps. 
  • Works independently, takes ownership and follows things through. 
  • Communicates clearly and concisely. 
  • Can move comfortably between detail and the bigger picture. 
  • Learns new tools, systems and subject areas quickly. 
  • Is pragmatic, collaborative and happy working across multiple moving priorities. 
Additional Details
  • The offered pay range for this position is $85,000 – 95,000 year.
Prowess Consulting is an equal-opportunity employer, and diversity is a core value for us. We are a Minority/Women-owned Business Enterprise (WMBE) in Washington, and we committed to diversity, equity, and inclusion. At Prowess Consulting, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please visit www.prowessconsulting.com.
 

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