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Operations Support Jobs in Oregon (NOW HIRING)

AeroVironment

OR

Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...

BlueSprig

The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and ... Minimum 5-7 years of experience in healthcare operations, credentialing, and authorizations. Proven ...

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$14

$27

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How much do operations support jobs pay per hour?

As of May 29, 2026, the average hourly pay for operations support in Oregon is $27.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $33.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support professional, and why are they important?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an Operations Support professional typically interact with other departments, and what collaboration skills are important for success?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What are operations support roles?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities in Oregon are hiring for Operations Support jobs? Cities in Oregon with the most Operations Support job openings:
Operations Support jobs near you
Infographic showing various Operations Support job openings in Oregon as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 6% Hybrid, and 3% Remote job distribution, with an average salary of $57,223 per year, or $27.5 per hour.
Senior Operations Support Engineer

Senior Operations Support Engineer

Pence Construction

Salem, OR

Full-time

Posted 22 days ago

Job description

The Senior Operations Support Engineer assists in the development, implementation, and continuous improvement of company process control systems, training programs, and operational workflows. Working under the direction of the Operations Support Manager, this role helps to drives crossdepartmental initiatives that promote consistency, efficiency, and alignment across the organization. This position helps design and maintain scalable systems and processes that support project delivery, financial health, and longterm company growth.
To perform this job successfully, the Senior Operations Support Engineer must perform each essential duty satisfactorily and promptly. The following duties represent the job but are not all-inclusive and other duties may be assigned as needed.
Training
Assist with the design and teaching, and help maintain company training programs including industry specific education.
Create and manage the company's training library, ensuring up-to-date resources are available.
Lead or coordinate training for Project Administrators on systems, processes, and project controls, ensuring consistency in how they support projects.
Aid in the training process of all employees on new software systems, technology upgrades, and digital tools.
Provide ongoing support for the adoption and use of digital tools and processes across the company. 
Processes
Work with all departments to analyze, refine, and develop efficient workflows that promote company-wide consistency.
Develop and maintain Standard Operating Procedures (SOPs) to ensure uniformity across departments.
Assist the Operations Support Manager, Senior Leadership and Project Managers to create and maintain a consistent monthly project review system.
Assist the Operations Support Manager with IT and department leaders to manage software systems and ensure budgets and reporting are accurate.
Use data analytics to monitor process performance and identify areas for improvement, tracking key performance indicators (KPIs) to ensure efficiency.
Assist in change management efforts for new processes or systems, ensuring minimal disruption to daily operations.
Track and report on KPIs related to project administration (e.g., processing times, error rates, completeness of documentation) and help assist with those functions as needed to support administration and overall PK operations.
Assist in new process integration across departments to ensure seamless workflows, especially on large-scale projects.
Evaluate and recommend new technologies that enhance operational efficiency, working closely with company stakeholders to ensure smooth transitions. 
Any and all other duties assigned.

The following qualifications are representative of the knowledge, skills, and abilities needed to perform the job but are not all inclusive.
Bachelor's degree in related field and at least 4 years of relevant experience in construction management or a related field.
Strong experience in project management, mentoring teams, or leading cross-functional collaboration.
Proven ability to implement new processes and technologies while managing change with minimal disruption.
Demonstrated experience supervising or leading project support staff (e.g., Project Administrators, Project Assistants, or similar roles) preferred.
Proven ability to implement new processes and technologies while managing change with minimal disruption.
Excellent communication skills with the ability to engage both internal teams and external stakeholders.
Strong analytical skills, problem-solving ability, and adaptability in dynamic work environments.
Strong preference for proficiency bin construction management software, including Procore, CMIC, Oracle Fusion Cloud, Bluebeam, or similar systems.
Strong preference for experience in training development, process refinement, and documentation, with a focus on practical implementation.

Critical to the success of the Senior Operations Support Engineer at Pence, is an understanding of our values. You have many duties and qualifications, but highest among them is acting in a way that reflects Pence authentically to our clients, partners, peers, and subcontractors. Our values are:
We forge relationships with mutual respect.
We are driven to constantly improve.
We succeed together.
We give of ourselves to fulfill our purpose.
We keep our promises, even when no one is looking.
We care for the safety and wellbeing of people.

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