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Operations Support Jobs in Ohio (NOW HIRING)

Purolator

Supervisor Operations Support

Columbus, OH · On-site

The Operations Support Specialist will be overseeing the operation and the warehouse personnel within the facility. This involves processing freight on the floor as needed, and shipment entries into ...

Javitch Block LLC

Operations Support Specialist

Fairlawn, OH · On-site

$49.30K - $66K/yr

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational ...

Javitch Block LLC

Operations Support Specialist

OH · On-site

$49.30K - $66K/yr

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational ...

Javitch Block LLC

Operations Support Specialist

Cleveland, OH · On-site

$49.90K - $66.80K/yr

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational ...

ABM

Operations Support Supervisor

Cleveland, OH · On-site

$50K/yr

Operations Supervisor is a hands-on, onsite role responsible for supporting daily facility operations while providing direct supervision to a small janitorial team. This position balances facilities ...

Nutrien

Operations Support Seasonal

Upper Sandusky, OH · On-site

Operations Support Seasonal Requisition ID: 30253 Location: Upper Sandusky, OH, USA, 43351 Workplace Type: On-Site Experience Level: Entry Level Job Type: Seasonal Nutrien is a leading provider of ...

Key Bank

Default Operations Support Specialist

Brooklyn, OH · Hybrid

$18.75 - $25/hr

Location: 4910 Tiedeman Road, Brooklyn Ohio Join our team as a Default Operations Support Specialist, providing crucial back-office support to our Default Management internal partners. As you support ...

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How much do operations support jobs pay per hour?

As of May 31, 2026, the average hourly pay for operations support in Ohio is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $29.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support professional, and why are they important?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an Operations Support professional typically interact with other departments, and what collaboration skills are important for success?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What are operations support roles?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Operations Support jobs in Ohio? The most popular types of Operations Support jobs in Ohio are:
What cities in Ohio are hiring for Operations Support jobs? Cities in Ohio with the most Operations Support job openings:
Operations Support jobs near you
Infographic showing various Operations Support job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 45% Full Time, 48% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 6% Hybrid, and 3% Remote job distribution, with an average salary of $51,454 per year, or $24.7 per hour.

Operations & Support Analyst

stateindustrial

Hebron, OH

Other

Posted 22 days ago

Job description

POSITION SUMMARY:

The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical support to corporate, warehouse and field associates, troubleshooting hardware, software, mobile devices, printers, and other peripherals. As part of the IT Operations and Support team, the analyst enhances productivity by responding to service requests, performing installations and training, and resolving technical issues. The ideal candidate is detail-oriented, quality-driven, and a strong communicator who thrives in a collaborative, support-focused environment. 

POSITION RESPONSIBILITIES:

  • Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other system/scheduling tools) and maintain documentation for our corporate operational jobs 
  • Monitor operational jobs for application, network and infrastructure services (Office 365, VM host and file level backup, EDR and others) 
  • Perform SAP application support including analysis, documentation, system management (jobs, errors, security) and troubleshooting 
  • IT support for a variety of technical inquiries and delivering high-quality support to both onsite and remote employees 
  • Ability to work multiple concurrent issues using a ticket management system 
  • Identify patterns of support requests which may be indicative of systemic issues 
  • Clearly communicate and document each support request with detail 
  • Manage administrative personnel changes (New Hires, Transfers, Off-Boarding, etc.,) 
  • Follow department policies and procedures with accuracy 
  • Manage asset management system  
  • Manage and follow processes for system monitoring and alerting 
  • Demonstrated appropriate working knowledge of corporate systems  
  • Demonstrated successful task management experience  
  • Demonstrated ability to comprehend and solve complex business and technical issues 
  • Outstanding ability to learn new applications and technologies 
  • Ability to learn from technical experts 
  • Ability to support common office applications such Microsoft Office 365, Azure AD, Microsoft Teams, Adobe Acrobat, and others as required 
  • Working knowledge of mobile devices, PC hardware, networking, infrastructure and operational management 
  • Special projects, as assigned 

POSITION REQUIREMENTS:

  • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
  • 2–5 years of experience in IT operations, systems support, or infrastructure monitoring
  • Proficiency with monitoring tools (e.g., SAP, SQL, back-up solutions, EDR, or similar)
  • Resolve issues prior to business hours including responding to issues outside of normal working hours
  • Excellent troubleshooting and communication skills
  • Ability to travel (minimal)

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