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Operations Support Jobs in Georgia (NOW HIRING)

STACI AMERICAS

Operation Support Specialist

Suwanee, GA · On-site

$47.90K - $64.20K/yr

Position Summary The Operations Support Specialist plays a key role in supporting day-to-day logistics and workforce functions within our 3PL operation. This position bridges administrative and ...

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How much do operations support jobs pay per hour?

As of May 29, 2026, the average hourly pay for operations support in Georgia is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support professional, and why are they important?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an Operations Support professional typically interact with other departments, and what collaboration skills are important for success?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What are operations support roles?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Operations Support jobs in Georgia? The most popular types of Operations Support jobs in Georgia are:
What cities in Georgia are hiring for Operations Support jobs? Cities in Georgia with the most Operations Support job openings:
Operations Support jobs near you

Operation Support Specialist

STACI AMERICAS

Suwanee, GA • On-site

$47.90K - $64.20K/yr

Full-time

Posted 2 hours ago

Job description

Position Summary The Operations Support Specialist plays a key role in supporting day-to-day logistics and workforce functions within our 3PL operation. This position bridges administrative and operational responsibilities, ensuring accurate workforce timekeeping, payroll clearing, transportation routing, and general operations support. In addition, the Operations Support Specialist will directly assist the General Manager with vendor coordination, supply needs, and reporting, helping to ensure smooth site operations and client satisfaction. Key Responsibilities • Workforce & Payroll Support o Manage ADP timecard clearing, adjustments, and reporting to ensure accuracy in payroll processing. o Monitor attendance and timekeeping exceptions; communicate with supervisors to resolve discrepancies. o Support HR/Operations teams with workforce data and reporting as needed. • Transportation & Routing Support o Assist with routing and scheduling for transportation to ensure timely client deliveries. o Coordinate with carriers, drivers, and internal teams to resolve routing issues or delays. o Track and report on transportation KPIs and exceptions. • General Manager Support o Assist the General Manager with vendor communications, supply ordering, and operational reporting. o Maintain inventory of operational supplies and support procurement needs. o Support GM with ad hoc operational projects and initiatives. • Operational & Administrative Support o Prepare and maintain documentation, reports, and communications to support daily operations. o Partner with supervisors and managers to support onboarding of new clients and operational transitions. o Assist in process improvements related to workforce management and transportation efficiency. Qualifications • Previous experience in a 3PL, logistics, or warehouse operations environment preferred. • Working knowledge of ADP or other timekeeping/payroll systems. • Strong understanding of transportation routing and scheduling. • Experience with vendor coordination and supply management preferred. • Proficiency in MS Office Suite (Excel, Outlook, Word); WMS/TMS experience is a plus. • Excellent organizational skills with strong attention to detail. • Ability to multitask in a fast-paced environment and collaborate with cross-functional teams. EEO Policy: Staci Americas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Staci Americas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

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