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Operations Support Specialist Freight Jobs (NOW HIRING)

System One Holdings, LLC

Operations Support Specialist

$52K - $70K/yr

Operations Support Specialist Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role ...

Travel with Lani

Cruise Operations Support Specialist

$52K - $70K/yr

Cruise Operations Support Specialist Sacramento, California, United States Or refer someone Job Openings Cruise Operations Support Specialist About the Job Cruise Operations Support Specialist We are ...

Carriage Services

Operations Support Specialist

Houston, TX · On-site

$60K - $65K/yr

Operations Support Specialist At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our ...

Phenom People

Operations Support Specialist

Newark, DE · On-site

$50K - $67K/yr

Operations Support Specialist Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any ...

Carriage Services

Operations Support Specialist

Houston, TX · On-site

$60K - $65K/yr

Operations Support Specialist At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our ...

Travel with Lani

Cruise Operations Support Specialist

$52K - $70K/yr

Cruise Operations Support Specialist Naples, Florida, United States Or refer someone Job Openings Cruise Operations Support Specialist About the Job Cruise Operations Support Specialist We are ...

Ahola

Operations Support Specialist

Brecksville, OH · On-site

$48K - $65K/yr

Operations Support Specialist at AholaThe Operations Support Specialist reports to the Director of Operations and provides support to the Operations Department, including the Year-End team. This role ...

Ahola

Operations Support Specialist

Brecksville, OH · On-site

$48K - $65K/yr

Operations Support Specialist at Ahola The Operations Support Specialist reports to the Director of Operations and provides support to the Operations Department, including the Year-End team. This ...

Ahola

Operations Support Specialist

Brecksville, OH · On-site

$48K - $65K/yr

Operations Support Specialist at Ahola The Operations Support Specialist reports to the Director of Operations and provides support to the Operations Department, including the Year-End team. This ...

Crestfield Talent

Operations Support Specialist

Phoenix, AZ · On-site

$44K - $53K/yr

Crestfield Talent is seeking a dependable Operations Support Specialist to assist with daily business operations, internal coordination, documentation, and service support in Phoenix. This role is a ...

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Operations Support Specialist Freight information

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How much do operations support specialist freight jobs pay per year?

As of Sep 9, 2026, the average yearly pay for operations support specialist freight in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Operations Support Specialist Freight jobs?

For Operations Support Specialist Freight jobs, the most frequently searched job titles are:

Operations Support Specialist

Remote

System One Holdings, LLC
Business Consulting Services • 5 - 10K employees
Learn more about System One Holdings, LLCexternal

$52K - $70K/yr

Other

Posted 20 days ago

Job description

Operations Support Specialist

Operational Support Specialist to support the day-to-day operations of the Authorized Training Partner (ATP) program. This is a non-technical, operations-focused role centered on managing email communications, maintaining accurate CRM records, supporting approval workflows, and ensuring timely follow-up with instructors and partners.

The ideal candidate has 2–3 years of customer service or operational support experience, strong written communication skills, and experience managing a high-volume email inbox and documenting activities in a CRM. This person should be comfortable working independently, following established processes, and using creativity and sound judgment to resolve issues and improve workflows.

Key Responsibilities

  • Manage daily ATP Trainer inbox operations, including reviewing, categorizing, prioritizing, and responding to inquiries.
  • Provide timely and professional email support to instructors, training partners, and other stakeholders.
  • Maintain accurate and detailed records of inquiries, requests, and resolutions within the CRM.
  • Support PDU and certification course approval workflows, ensuring requests are properly reviewed, documented, and routed.
  • Assist with instructor onboarding, badge management, and other ATP program administrative activities.
  • Review and categorize emails and requests according to established processes, templates, and escalation paths.
  • Identify issues requiring escalation and ensure they are routed to the appropriate team member.
  • Communicate with internal teams and external partners to gather information and move requests toward resolution.
  • Follow documented procedures while identifying opportunities to improve efficiency, consistency, and customer experience.
  • Support EPP administration and other program-related operational activities as needed.
  • Maintain organized documentation and ensure information in the CRM is accurate and up to date.
  • Use available technology and AI tools to improve categorization, workflow efficiency, and operational processes.

Qualifications

  • 2–3 years of customer service, operations, administrative, or program support experience.
  • Experience managing a company or department email inbox and handling multiple requests simultaneously.
  • Hands-on experience using a CRM to document customer interactions, requests, and resolutions.
  • Strong written communication skills with the ability to communicate professionally and clearly through email.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving skills and the ability to use good judgment when determining how to handle requests.
  • Comfortable following established processes while also identifying opportunities for improvement.
  • Dependable, punctual, and able to consistently work 8:00 AM–5:00 PM EST.
  • Experience with AI tools or email categorization/workflow tools is a plus.
  • Experience supporting training programs, certifications, professional development, or partner programs is a plus.
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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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