Operations Support Coordinator Jobs in High Point, NC

Salary : $48,588.80 - $58,302.40 Annually
Location : 201 S Greene Street Greensboro, NC
Job Type: Full Time
Job Number: 04157
Department: Emergency Services
Opening Date: 08/06/2026
Closing Date: 8/31/2026 11:59 PM Eastern
GUILFORD COUNTY GOVERNMENT
Empower Successful People to thrive in a Strong Community supported by Quality Government
Description
GENERAL STATEMENT OF DUTIES
The Emergency Services Support Services Coordinator is responsible for managing logistical operations and providing essential support to all divisions within Emergency Services. This role ensures that equipment, facilities, and resources are effectively maintained and available to support routine operations and emergency responses.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class is responsible for overseeing the management and maintenance of the Department's physical infrastructure, vehicles, and equipment. This is achieved through effective coordination with internal departments, external vendors, and partner agencies. Performance is evaluated for alignment with departmental goals through regular conferences, reports, and record reviews.
Examples of Duties
DUTIES AND RESPONSIBILTIES
Essential duties and responsibilities include, but are not limited to:

• Serve as the primary point of accountability for facility operations, proactively overseeing and coordinating maintenance, functionality, and security to ensure facilities meet operational and safety standards.
• Monitor and direct vehicle maintenance schedules, repairs, and equipment readiness, ensuring fleet reliability and compliance with operational readiness.
• Lead logistical planning and execution during emergency activations, including coordinating supply chains, staging areas, and resource deployment to support response operations. Serve in a call-back role to complete this responsibility.
• Manage vendor relationships and service contracts, including performance monitoring, coordination of services, and support of procurement processes to ensure timely and cost-effective delivery.
• Participate in budget development, independently track expenditures, and recommend cost-effective strategies to support fiscal responsibility and operational efficiency.
• Ensure facilities, equipment, and operational practices comply with all applicable safety standards, policies, and regulatory requirements, proactively identify and mitigate risks while maintaining all OSHA required documentation.
• Coordinate and oversee the operation, maintenance, and readiness of seven (7) radio tower sites, ensuring continuous functionality and compliance with operational standards.
• Manage the OPW fuel control system and oversee fleet fuel inventory across two fueling locations, radio tower sites, and base generators to ensure uninterrupted operations. Monitor and oversee department use of Go Gas system.

RECRUITMENT STANDARDS
Knowledge, Skills, and Abilities

• Knowledge of emergency service operations and incident command procedures.
• Knowledge of principles of logistics, inventory management, and procurement.
• Knowledge of facility management and maintenance procedures.
• Strong organizational and problem-solving skills.
• Proficient skills in inventory management systems and office software.
• Effective communication and collaboration skills.
• Ability to manage multiple priorities under pressure.
• Ability to collaborate with internal and external partners to support emergency operations.
• Ability to analyze operational challenges and implement effective solutions.

Typical Qualifications
MINIMUM QUALIFICATIONS
High School Diploma and three (3) years of experience in logistics, facility management, or emergency services operations. Current driver license required.
Special Requirements:
Must obtain within one year, EMT, FEMA Incident Command System (ICS) certifications (ICS 100, 200, 300, and 700), Forklift Operators License and Class B driver license.
Preferred Qualifications:

• Experience in managing emergency operations support functions.
• Knowledge of procurement procedures and inventory management systems.
• Proficiency in using facilities management and logistics software.
• Strong background in working with external vendors and contractors.

Supplemental Information
Physical Demands and Work Conditions:
An employee in this position must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. The employee must be able to perform medium work exerting in excess of 50 pounds of force occasionally, and/or in excess of 20 pounds of force frequently, and/or in excess of 10 pounds of force constantly to move objects.
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.
We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Please select the highest level of education you have achieved:

• No high school
• High school or GED
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree or higher

02
How many years of experience do you have in logistics, facility management, or emergency services operations. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• N/A or no experience
• Less than 1 year of experience
• 1 year but less than 3 years of experience
• 3 years but less than 5 years of experience
• 5 years but less than 7 years of experience
• 7 years but less than 10 years of experience
• 10 years or more years of experience

03
Do you have a current valid driver's license?

• Yes
• No

04
Please clearly describe your experience related to logistics, facility management, or emergency services operations. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.
05
Guilford County requires employees to reside within a two-hour driving radius of Guilford County.Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important:Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No

06
I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

Required Question