Operations Startup Jobs in Connecticut (NOW HIRING)

This is not a normal job.

If you're looking for a role where you do the same thing every day, stop reading now.

At Good Bottle Auctions, one day you might be helping a client consign a six-figure whiskey collection. The next, you're optimizing a marketing funnel, troubleshooting technology, building relationships with collectors, planning an event, managing auction operations, or figuring out how AI can make our customers' experience even better.

We're a fast-growing company operating at the intersection of rare whiskey, wine, spirits, technology, and e-commerce. That means we need someone who is equal parts operator, marketer, problem-solver, relationship-builder, and entrepreneur.

No, you probably haven't had a job exactly like this before. Neither have we.

What we're looking for is someone who gets excited by growth, loves figuring things out, isn't afraid to wear multiple hats, and wants to help build something special. If you've ever looked at a job description and thought, "I could probably do all of that," then keep reading.

We have ambitious goals, a great team, an unusual business, and plenty of opportunities for the right person to make a real impact.

Operations, Marketing & Technology Manager

Good Bottle Auctions | Plantsville, CT (In-Person / Hybrid)

Good Bottle Auctions is a fast-growing online auction company specializing in rare whiskey, wine, and spirits. We connect collectors, consignors, and enthusiasts through industry-leading monthly auctions. We're looking for an entrepreneurial, tech-savvy leader who can oversee operations, drive marketing growth, improve customer experience, and help scale our business.

This is a hands-on role for someone who thrives in a startup environment and enjoys wearing multiple hats across operations, marketing, technology, and client relations.

Key Responsibilities

Operations & Auction Management

• Oversee daily business operations and auction production
• Manage consignments, contracts, inventory, catalog production, and customer service
• Research, appraise, price, and catalog whiskey, wine, and spirits collections
• Coordinate shipping, photography, marketing, and production departments
• Maintain accurate inventory control and ensure safe handling of valuable bottles

Marketing & Growth

• Develop and execute marketing strategies to drive customer acquisition and retention
• Manage website content, SEO, email marketing, social media, and digital advertising
• Build and optimize sales funnels, lead generation systems, and customer lifecycle marketing
• Create promotional campaigns, events, and brand-building initiatives

Technology & Customer Experience

• Manage auction technology platforms, website systems, and customer experience tools
• Implement process improvements, automation, AI solutions, and new software platforms
• Analyze workflows and identify opportunities to improve efficiency and scalability
• Support data-driven decision making across marketing and operations

Client & Consignor Relations

• Build and maintain relationships with consignors, collectors, and customers
• Provide appraisals, collection guidance, and auction recommendations
• Deliver exceptional customer service through phone, email, and in-person interactions

Qualifications

• Experience in auctions, collectibles, beverage alcohol, luxury goods, or related industries preferred
• Strong project management, organizational, and problem-solving skills
• Experience with digital marketing, SEO, social media, email marketing, and CRM systems
• Proficiency with business technology platforms, websites, and productivity software
• Excellent communication and relationship-building abilities
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Entrepreneurial mindset with a desire to help grow a scaling business

Preferred Experience

• Whiskey, wine, or spirits industry knowledge
• Auction management or consignment experience
• WordPress, Klaviyo, CMS, CRM, and marketing automation platforms
• Google Analytics, Meta Ads, YouTube, LinkedIn, and SEO tools
• Inventory management, catalog production, or appraisal experience
• AI, automation, and customer experience technology implementation

What We Offer

• Competitive compensation based on experience
• PTO and flexible scheduling
• Collaborative startup environment with significant growth opportunities
• Opportunity to help shape the future of a leading whiskey, wine, and spirits auction company

Keywords: Operations Manager, Marketing Manager, Auction Manager, Business Operations, Digital Marketing, Customer Experience, CRM, SEO, Email Marketing, Consignment Management, Inventory Management, Whiskey, Wine, Spirits, Beverage Industry, Technology Management, Startup Leadership, Business Development, Client Relations, E-commerce, Process Improvement.