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Operations Services Jobs in Kentucky (NOW HIRING)

Levata

Director, Service Operations

Louisville, KY · On-site

The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...

Levata

Director, Service Operations

Louisville, KY

The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...

Levata

Director, Service Operations

Louisville, KY · On-site

The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...

Socket.dev

VP of Operations

Louisville, KY · On-site

$130 - $190/hr

This role provides strategic oversight for card services, payment services, deposit operations, lending operations, and digital products, ensuring these areas are aligned with credit union objectives ...

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Operations Services information

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.
Operations Services jobs near you
Infographic showing various Operations Services job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

North America IT Operations Services Manager

Prysmian Group

Highland Heights, KY • On-site

Full-time

Re-posted 27 days ago

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.
We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This role oversees IT budgeting, audit readiness, adherence to compliance requirements, PMO, IT Service Management and leads a team of professionals to deliver governance and PMO excellence across the organization.
Key Responsibilities
  • Governance, Risk, & Compliance
    • Enforce IT governance principles, policies, and methodologies to align IT initiatives with business objectives.
    • Ensure compliance with Military SAP standards, ITAR & CMMC regulations, and other applicable U.S. government requirements.
    • Maintain audit readiness for internal and external reviews, including Law 262 and IT General Controls.
    • Responsible for ERP application security for North America.
  • Budget Management
    • Lead the planning and execution of IT operating and capital expense budgets.
    • Monitor financial performance and ensure transparency and accountability for IT expenditures.
  • Program/Project Management Office (PMO)
    • Govern PMO standards, including project intake, prioritization, stage gates, and delivery methodology.
  • Partner with IT (local and headquarters) and business leaders to align the project portfolio and roadmap with strategic objectives, capacity, and budget.
  • Enforce project governance controls (e.g., change control, risk management, documentation, and post-implementation reviews).
  • Implement portfolio reporting and executive dashboards to track milestones, risks, dependencies, and benefits realization.
  • IT Service Management (ITSM)
    • Oversee total IT & Digital service delivery and daily support
    • Develop service delivery processes
    • Define clear KPI:s and monitor services
  • People Management
    • Lead, mentor, and develop a team of IT governance and PMO professionals, fostering a culture of accountability and continuous improvement.
    • Define team objectives, set performance goals, and conduct regular meeting cadence with team members.
    • Promote collaboration across IT and business units to ensure alignment and effective communication.

Qualifications
  • Candidate must be a US person (US citizen or green card holder).
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 7+ years of IT leadership experience with a focus on governance, compliance, and financial management.
  • Strong knowledge of regulatory frameworks (ITAR, Law 262, CMMC 2.0, HIPAA, HITRUST).
  • Excellent communication and stakeholder management skills.

Preferred Skills
  • Experience with ERP systems (SAP S/4HANA).
  • Experienced with IT audit processes and risk management frameworks.
  • Ability to lead cross-functional teams and drive organizational changes.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.
https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

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