The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This ...
The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This ...
The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This ...
The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This ...
Previous experience working in the Financial Services Industry, Financial Operations, or Operational Risk preferred. * Build strong and inclusive working relationships, in-person and virtually ...
Previous experience working in the Financial Services Industry, Financial Operations, or Operational Risk preferred. * Build strong and inclusive working relationships, in-person and virtually ...
Previous experience working in the Financial Services Industry, Financial Operations, or Operational Risk preferred. * Build strong and inclusive working relationships, in-person and virtually ...
Previous experience working in the Financial Services Industry, Financial Operations, or Operational Risk preferred. * Build strong and inclusive working relationships, in-person and virtually ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
Quick apply
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Director, Services Operations is responsible for leading the strategic direction, operational performance, and continuous improvement of the Services Operations organization. This role provides ...
The Team We are ultimately accountable for the operational service delivery for DC/NQ/HSA clients. We demonstrate inclusive leadership behaviors, build a diverse and inclusive environment, and ensure ...
The Team We are ultimately accountable for the operational service delivery for DC/NQ/HSA clients. We demonstrate inclusive leadership behaviors, build a diverse and inclusive environment, and ensure ...
Summary Responsible for operational services in the acute care hospital and hospital owned outpatient departments (HOPDs). Responsible for developing policies and procedures to ensure that ...
Summary Responsible for operational services in the acute care hospital and hospital owned outpatient departments (HOPDs). Responsible for developing policies and procedures to ensure that ...
Partners with Finance, Operations, Marketing, Physician Services, and Business Development teams to support operational growth initiatives and service expansion opportunities. Oversees service line ...
Partners with Finance, Operations, Marketing, Physician Services, and Business Development teams to support operational growth initiatives and service expansion opportunities. Oversees service line ...
... Services, Cardiology, and other emerging clinical programs across the ARH system. The SVP partners closely with executive leadership, physicians, hospital operations, nursing leadership, and business ...
... Services, Cardiology, and other emerging clinical programs across the ARH system. The SVP partners closely with executive leadership, physicians, hospital operations, nursing leadership, and business ...
... Services, Cardiology, and other emerging clinical programs across the ARH system. The SVP partners closely with executive leadership, physicians, hospital operations, nursing leadership, and business ...
... Services, Cardiology, and other emerging clinical programs across the ARH system. The SVP partners closely with executive leadership, physicians, hospital operations, nursing leadership, and business ...
SUMMARY: Responsible for the management and oversight of the Operations Fraud area within Operations Shared Services. Responsible for the oversight of the teams that process fraudulent check ...
SUMMARY: Responsible for the management and oversight of the Operations Fraud area within Operations Shared Services. Responsible for the oversight of the teams that process fraudulent check ...
Environmental Services (EVS) Operations Manager - Nights
$32.08 - $48.15/hr
Environmental Services (EVS) Operations Manager - Nights Lexington, Kentucky Night Shift: 3:00 PM - 11:30 PM (or 3:00 PM - 11:00 PM) Compensation: $32.08 - $48.15 per hour An outstanding opportunity ...
Quick apply
Environmental Services (EVS) Operations Manager - Nights
$32.08 - $48.15/hr
Environmental Services (EVS) Operations Manager - Nights Lexington, Kentucky Night Shift: 3:00 PM - 11:30 PM (or 3:00 PM - 11:00 PM) Compensation: $32.08 - $48.15 per hour An outstanding opportunity ...
Reliable transportation, nutrition, technology, field-trip, and operational services measured through clear standards and user feedback. * A secure, interoperable, and responsible technology ...
New
Reliable transportation, nutrition, technology, field-trip, and operational services measured through clear standards and user feedback. * A secure, interoperable, and responsible technology ...
New
... service skills • Able to prioritize multiple tasks, work independently and meet deadlines The above statements are intended to describe the general nature and level of work being performed by ...
... service skills • Able to prioritize multiple tasks, work independently and meet deadlines The above statements are intended to describe the general nature and level of work being performed by ...
... service skills Able to prioritize multiple tasks, work independently and meet deadlines The above statements are intended to describe the general nature and level of work being performed by people ...
... service skills Able to prioritize multiple tasks, work independently and meet deadlines The above statements are intended to describe the general nature and level of work being performed by people ...
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility ...
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility ...
Quality Control in operations ensures a safe, wellcontrolled environment by independently reviewing ... Assists in managing todefinedcustomer service level expectationsand key vendor processing timelines.
Quality Control in operations ensures a safe, wellcontrolled environment by independently reviewing ... Assists in managing todefinedcustomer service level expectationsand key vendor processing timelines.
Operations Services information
What jobs pay 4000 a week without a degree?
What is an example of an operations job?
What are some common challenges faced in an Operations Services role, and how can they be managed?
Is operations a high paying job?
What are 5 careers in operations?
What is the difference between Operations Services vs Customer Service Representative?
| Aspect | Operations Services | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma or equivalent; certifications vary | High school diploma or equivalent |
| Work Environment | Office, call centers, or remote; focus on internal processes | Call centers, retail, or office; focus on customer interaction |
| Employer & Industry Usage | Logistics, manufacturing, corporate sectors | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding operational support roles | Customer interaction and support roles |
Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.
What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?
What are Operations Services?

Full-time
Posted 6 days ago
Job description
We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
The North American IT Operations Service Manager is responsible for maintaining a robust IT governance framework that ensures compliance with regulatory, financial, and operational standards. This role oversees IT budgeting, audit readiness, adherence to compliance requirements, PMO, IT Service Management and leads a team of professionals to deliver governance and PMO excellence across the organization.
Key Responsibilities
- Governance, Risk, & Compliance
- Enforce IT governance principles, policies, and methodologies to align IT initiatives with business objectives.
- Ensure compliance with Military SAP standards, ITAR & CMMC regulations, and other applicable U.S. government requirements.
- Maintain audit readiness for internal and external reviews, including Law 262 and IT General Controls.
- Responsible for ERP application security for North America.
- Budget Management
- Lead the planning and execution of IT operating and capital expense budgets.
- Monitor financial performance and ensure transparency and accountability for IT expenditures.
- Program/Project Management Office (PMO)
- Govern PMO standards, including project intake, prioritization, stage gates, and delivery methodology.
- Partner with IT (local and headquarters) and business leaders to align the project portfolio and roadmap with strategic objectives, capacity, and budget.
- Enforce project governance controls (e.g., change control, risk management, documentation, and post-implementation reviews).
- Implement portfolio reporting and executive dashboards to track milestones, risks, dependencies, and benefits realization.
- IT Service Management (ITSM)
- Oversee total IT & Digital service delivery and daily support
- Develop service delivery processes
- Define clear KPI:s and monitor services
- People Management
- Lead, mentor, and develop a team of IT governance and PMO professionals, fostering a culture of accountability and continuous improvement.
- Define team objectives, set performance goals, and conduct regular meeting cadence with team members.
- Promote collaboration across IT and business units to ensure alignment and effective communication.
Qualifications
- Candidate must be a US person (US citizen or green card holder).
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 7+ years of IT leadership experience with a focus on governance, compliance, and financial management.
- Strong knowledge of regulatory frameworks (ITAR, Law 262, CMMC 2.0, HIPAA, HITRUST).
- Excellent communication and stakeholder management skills.
Preferred Skills
- Experience with ERP systems (SAP S/4HANA).
- Experienced with IT audit processes and risk management frameworks.
- Ability to lead cross-functional teams and drive organizational changes.
Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.
https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
About Prysmian Group
Sourced by ZipRecruiter
Industry
Manufacturing and manufacturing
Company size
10,000+ Employees
Headquarters location
Highland Heights, KY, US