ADMINISTRATIVE SERVICES MANAGER
The Office of theLieutenant Governor is seeking a talented
Administrative Services Manager to join the team! The Administrative Services Manager oversees theadministrative, personnel, and statutory responsibilities of the Office. Thisjob is responsible for direct supervision of specialized administrative staffwith overall responsibility for office operations, statutory implementation,and process improvements. The individual chosen will exercise independentdiscretion over management of employees and processes.
POSITION DETAILS& COMMITMENT
- Salary - $30.00 - $40.00/hr
- Work Format - In-Person (Utah State Capitol)
- Schedule Code - AC - Employees in Offices of Elected Officials
- Background Check Required - You must successfully pass a criminal history check.
- Application Deadline - 6:00 PM (MDT) on June 30, 2026
PRINCIPAL DUTIES
- Office Operations & Staff Scheduling
- Oversee the day-to-day operations of the Office, solve problems, step in to handle escalated issues, and actively find ways to improve office efficiency.
- This includes overseeing the eApostille and notary application improvement projects.
- Coordinate and manage the office staff schedule, including remote work rotations, time-off requests, and implementing strategies to maintain baseline staffing levels across the administrative and elections staff.
- Set office-wide operational policies, including calendar blackout periods during peak seasons and workplace expectations.
- Assist with, or handle, travel arrangements and reimbursements for staff.
- Conduct staff meetings to update staff on new processes or updates.
- Managing the hiring process of new employees
- Complete the onboarding and offboarding process for hires in the Office, ensuring everyone has the necessary access and technology to succeed. This includes overseeing the internship program.
- Posting job openings, screening qualified applicants and interviewing potential candidates.
- Work with the Governor's Office of Planning and Budget to determine appropriate pay scales for new positions.
- Oversee and Manage Administrative Staff
- Supervise and support specialists handling core functions such as document authentications, public records, archives, notary public commissions, the local entity registry, annexations, and city and town incorporations.
- The applicant must be willing to learn about these areas and become a point person for answering questions and supervising specialists who are, or are learning to be, subject matter experts.
- Periodically attend public hearings regarding city and town incorporations/annexations - these are occasionally contentious.
- Ability to fill in for each of the positions supervised, especially the front desk to process document authentications during lunches or when the primary staff member is out of the office.
- Conduct 1:1 meetings with staff related to performance reviews and provide coaching.
- Statutory Implementation and Agency Fee Requirements
- Oversee the implementation of new state laws and statutory changes that impact the responsibilities of the administrative staff, including agency fees, document authentication, notary public commission, archives, public records, annexations, entity registration, and city and town incorporation.
- Track legislation and occasionally present in committee.
- Maintain and track requests for usage of the Great Seal of the State of Utah in accordance with Administrative Rule.
- Maintain Administrative Rules that relate to the Office alongside the Director of Elections.
- General Duties
- Track and pay general office invoices.
- Manage the purchasing of office supplies and equipment.
- Reconcile agency Purchasing Card reports and financial deposits.
- Plan and manage logistics for office functions, team meetings, and Capitol Complex room reservations.
- Attend regular management meetings to provide team updates to the Lieutenant Governor and Chief of Staff.
- This includes addressing any issues with the office or administrative staff.
- Act as the primary liaison for projects and office efficiency updates, including Salesforce applications and some websites.
- Oversee overall constituent services procedures for the office, including phone calls/phone tree.
- Act as the primary liaison for facilities related to projects with the Office suite and Capitol Hill tenants.
- Handle deposit reports for bi-weekly reconciliation.
- Act as the primary contact for emergency preparedness and lead team in case of emergency.
- Other duties as assigned.
THE IDEAL CANDIDATEQUALIFICATIONS
- Has at least two years working in a professional office environment.
- Preferable experience leading a team.
- Has good written and verbal communications skills.
- Has experience with database programs and Google suite.
- Has experience reading and interpreting Utah State Code.
- Is organized and detail oriented.
- Works independently with little or no supervision.
- Has experience with accounts payable and receivable.
- Handles stressful situations with tact and professionalism.
- Able to multi-task and prioritize competing responsibilities.
WORK ENVIRONMENT
This office is a highlyprofessional environment, and this position requires discretion in allinteractions. Stakeholders include, but are not limited to, the public, electedofficials, legislative staff and vendors. The ability to be flexible and adapt tocompeting deadlines and changing priorities is crucial. There are periodicopportunities to testify in legislative committee hearings and provide crucialinformation related to the mission of the Office to other stakeholders.
This position isrequired to be working in-person daily, although there are opportunities forperiodic flexibility for remote work. Remote work is the exception, rather thanthe rule.
WHY YOU SHOULD JOINOUR TEAM
The Office of theLieutenant Governor is a fast-paced, dynamic office staffed with ahard-working, passionate team with diverse experiences and expertise. We striveto match your interests and strengths with our office needs. Working in thisoffice will give you direct, hands-on experience. This job will grow yourprofessional skills and capabilities. The State of Utah offers a highlycompetitive benefits package. Click HERE to review.
WHO WE ARE
The Office of theLieutenant Governor is responsible for overseeing elections in the state. Inaddition to these duties, the Office oversees city and town incorporations,approves annexation and boundary adjustments for municipalities and specialservice districts, supervises the local entity registration website,administers and approves notaries public for the state, and processes documentauthentication requests for international use in compliance with the HagueConvention. For more info, visit our website, ltgovernor.utah.gov.
EEO STATEMENT
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Recruiter - Sarah Humphries; shumphries@utah.gov