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Operations Services Manager Jobs in Minnesota (NOW HIRING)

OCI Hospitality

Guest Services Manager

Minneapolis, MN · On-site

$48K - $55K/yr

Job Summary The Guest Services Manager oversees guest services operations and team members. The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists ...

Trafera LLC

Technical Services Manager

Saint Paul, MN · On-site

$100K - $120K/yr

The Technical Services Manager is a hands-on leadership role responsible for setting technical ... Execute the operational side of the cybersecurity framework and support compliance. * Build ...

OCI Hospitality

Guest Services Manager

Brooklyn Center, MN · On-site

$48K - $55K/yr

Job Summary The Guest Services Manager oversees guest services operations and team members. The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists ...

GardaWorld

Client Services Manager

Roseville, MN · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... operational insight. We're looking for a leader who not only understands numbers but also ...

Pizza Ranch

Guest Services Manager

Detroit Lakes, MN · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in ... operations and support the management of the of the guest experience through Qualtrics data and ...

Winona PR

Guest Services Manager

Winona, MN

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in ... operations and support the management of the of the guest experience through Qualtrics data and ...

Pizza Ranch

Guest Services Manager

Winona, MN · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in ... operations and support the management of the of the guest experience through Qualtrics data and ...

Coborn's, Inc.

Guest Services Manager

Saint Joseph, MN · On-site

$17 - $24/hr

... operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room ...

Coborn's, Inc.

Guest Services Manager

Clearwater, MN · On-site

$17 - $24/hr

... operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room ...

Coborn's, Inc.

Guest Services Manager

Plymouth, MN · On-site

$18 - $25/hr

... operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room ...

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All JobsOperations Services Manager JobsOperations Services Manager Jobs in Minnesota

Operations Services Manager information

What are some common challenges faced by Operations Services Managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an Operations Services Manager, and why are they important?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an Operations Services Manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.
What are the most commonly searched types of Operations Services jobs in Minnesota? The most popular types of Operations Services jobs in Minnesota are:
What cities in Minnesota are hiring for Operations Services Manager jobs? Cities in Minnesota with the most Operations Services Manager job openings:
Operations Services Manager jobs near you

Guest Services Manager

OCI Hospitality

Minneapolis, MN • On-site

$48K - $55K/yr

Full-time

Posted 17 days ago

Job description

Description:

Job Summary

The Guest Services Manager oversees guest services operations and team members. The Guest Services Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand. The Guest Services Manager acts as Manager-on-Duty as needed.


Essential Duties and Responsibilities

  • Oversees guest services team members with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints
  • Demonstrates and provides exceptional guest service to all hotel guests
  • Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
  • Uses appropriate selling techniques to maximize revenue and occupancy
  • Demonstrates telephone courtesy and professionalism
  • Assists with various accounting and financial functions including A/P, A/R, billing accounts and department reporting
  • Ensures department reporting is completed promptly and accurately
  • Assists with maintaining product and service quality standards by investigating complaints, initiating corrective action, and conducting periodic room inspections
  • Maintains knowledge, skills, and abilities needed to perform any position in the department
  • Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
  • Assists in monitoring and upholding procedures for safety of guests and hotel team members
  • Maintains clean and professional appearance of public areas and hotel office
  • Performs additional responsibilities as assigned by leadership
Requirements:

Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
  • Conduct work-related functions in a professional manner