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Operations Services Manager Jobs in Indiana (NOW HIRING)

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Manage daily front-of-house operations for campus dining locations. * Supervise, train, coach, and schedule front-of-house staff and student employees. * Ensure high standards of customer service and ...

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Operations Services Manager information

What are some common challenges faced by Operations Services Managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an Operations Services Manager, and why are they important?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an Operations Services Manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

Retirement Services Manager

EVERENCE SERVICES,

Goshen, IN • On-site

Full-time

Posted 8 days ago


Job description

POSITION SUMMARY
Provides leadership for operations supporting a range of retirement plan products serviced by Everence, including Mennonite Retirement Trust and other ERISA and non-ERISA retirement plans. Responsible for escalated service projects and serving as a liaison with external service providers. Serves as an internal expert on retirement products, advice, and regulation, responding to Everence financial consultants' and clients' service needs. Responsible for internal and external communications regarding retirement plans.

RESPONSIBILITIES AND DUTIES

  1. Provide strategic and day-to-day operational leadership for listed products and services.
  2. Serve as the operations liaison between Everence and its key retirement plan service providers.
  3. Maintain appropriate retirement plan operations systems, disciplines, and management reporting tools.
  4. Serve as the operations lead and subject-matter expert for the listed products.
  5. Maintain a close working relationship with internal and external stakeholders who support financial services products, particularly with internal legal counsel and senior compliance professionals.
  6. Participate in the development of new products and services as needed.
  7. Build and maintain internal and external communications for retirement plan products.

QUALIFICATIONS

Education:
College graduate

Experience:

  1. Operations experience in the financial services/retirement plan industry
  2. Experience implementing operational processes for federal- and state-regulated retirement products
  3. At least five years of experience in financial services operations related to retirement plans

Skills and Abilities:

  1. Background in retirement products and operations
  2. Ability to take initiative, work independently, and collaborate with others
  3. Leadership ability with attention to detail
  4. Strong working knowledge of the Microsoft Office Suite and an aptitude for learning job-specific software applications
  5. Strong written and oral communication skills, including the ability to read, understand, and convey technical information clearly and concisely
  6. The ability to handle multiple projects
  7. Strong customer service skills
  8. Possess or be willing to obtain professional certifications

SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Full-time