Operations Readiness Manager Jobs in Massachusetts

Description

Join Our Team 

Action Ambulance is seeking a motivated, organized, and detail-oriented Vehicle Readiness and Inventory Coordinator to support our EMS operations. This position plays a critical role in ensuring our ambulances, equipment, supplies, and facilities are clean, compliant, organized, and ready to serve our communities 24 hours a day. 

The ideal candidate takes pride in maintaining high standards, enjoys working independently, and understands that readiness, compliance, and operational excellence directly impact patient care and system performance. 

Position Summary 

The Vehicle Readiness and Inventory Coordinator is responsible for maintaining ambulance readiness, conducting vehicle and equipment inspections, managing inventory and stockroom operations, generating compliance reports, identifying operational trends, and ensuring regulatory and company standards are met. This position works closely with Operations, Fleet, Logistics, and Clinical Leadership to ensure all vehicles, equipment, medications, and supplies are operationally ready at all times. 

Essential Duties and Responsibilities 

Vehicle Readiness and Fleet Support 

• Clean, detail, sanitize, and prepare ambulances and support vehicles for service. 
• Conduct daily, weekly, and monthly vehicle readiness inspections. 
• Ensure ambulances are fully stocked and operationally ready. 
• Verify required equipment, medications, and supplies are present and functioning properly. 
• Inspect medical supplies, medications, and equipment for expiration dates and compliance with company inventory standards. 
• Ensure all supplies and medications meet minimum expiration requirements established by company policy. 
• Remove, replace, and document expired or soon-to-expire items in accordance with company procedures. 
• Monitor vehicle condition and report maintenance concerns promptly. 
• Coordinate vehicle readiness activities with Operations and Fleet personnel. 
• Assist with vehicle movements between stations, maintenance facilities, and operational locations. 
• Support fleet replacement, deployment, and special projects as assigned. 

Inventory and Stockroom Management 

• Receive, organize, stock, and distribute medical supplies, medications, and equipment. 
• Maintain accurate inventory records and inventory control processes. 
• Monitor inventory levels and coordinate replenishment of supplies. 
• Rotate inventory to minimize waste and expired products. 
• Conduct routine expiration-date reviews of all inventory and ensure compliance with company standards. 
• Maintain a clean, organized, secure, and efficient stockroom. 
• Track high-value equipment and assets. 
• Assist with annual inventory audits and reconciliation processes. 
• Coordinate the removal and replacement of expired or non-compliant inventory items. 

Compliance and Quality Assurance 

• Conduct ambulance compliance inspections and readiness audits. 
• Verify compliance with company policies, state regulatory requirements, infection control standards, and regulatory requirements. 
• Audit vehicle inventories to ensure medications, medical supplies, and equipment meet company expiration-date standards. 
• Monitor compliance with inventory rotation procedures and expiration-date management processes. 
• Track and trend expiration-related deficiencies and develop corrective action recommendations. 
• Assist with vehicle decontamination and infection prevention initiatives. 
• Document inspection findings and corrective actions. 
• Monitor completion of corrective actions and ensure deficiencies are resolved in a timely manner. 
• Maintain documentation required for inspections, audits, and accreditation reviews. 
• Support operational readiness initiatives and quality improvement programs. 

Reporting, Data Analysis, and Trend Monitoring 

• Generate daily, weekly, monthly, and quarterly readiness and compliance reports. 
• Track and analyze inspection results, inventory findings, and compliance data. 
• Identify recurring deficiencies and operational trends. 
• Develop and maintain Top 10 Deficiencies reports highlighting the most common vehicle, equipment, inventory, and compliance issues. 
• Monitor trends related to expired supplies, missing equipment, fleet readiness, and inspection failures. 
• Provide recommendations for process improvement and corrective action. 
• Assist leadership with readiness scorecards, performance metrics, and operational dashboards. 
• Present findings and recommendations to management as requested. 

Operational Support 

• Support station readiness and facility organization efforts. 
• Assist with special projects and operational initiatives. 
• Participate in readiness drills and quality improvement activities. 
• Provide support during special events, system surges, and emergency operations. 
• Assist with fleet, logistics, and supply chain projects as assigned. 
• Perform other duties as assigned. 

Requirements

Qualifications 

Required 

• High school diploma or equivalent. 
• Valid driver's license with an acceptable driving record. 
• Ability to safely operate company vehicles. 
• Strong organizational skills and attention to detail. 
• Ability to work independently and prioritize multiple tasks. 
• Strong written and verbal communication skills. 
• Proficiency with Microsoft Office applications, including Excel. 
• Ability to generate reports and analyze data trends. 
• Ability to lift and carry up to 50 pounds. 

Preferred 

• Fleet, logistics, warehouse, inventory management, or public safety experience. 
• Experience conducting inspections, audits, or compliance reviews. 
• Experience with inventory management systems. 
• Experience creating reports, dashboards, scorecards, or performance metrics. 
• . 

What We Offer 

• Competitive compensation 
• Comprehensive benefits package 
• Paid time off 
• 401(k) with company match 
• Professional development opportunities 
• Opportunities for advancement within Operations, Fleet, Logistics, and Compliance 
• Employee-focused culture committed to operational excellence 

Schedule 

• Full-Time Position 
• Primarily Monday through Friday 
• Occasional evenings, weekends, or holidays may be required to support operational needs 

Why Join Action Ambulance? 

At Action Ambulance, every role contributes to patient care. The Vehicle Readiness and Inventory Coordinator ensures our crews have the vehicles, equipment, medications, and supplies necessary to deliver exceptional service to the communities we serve. If you are passionate about organization, quality, accountability, compliance, and operational readiness, we encourage you to apply. 

A recommended addition for Action Ambulance would be a measurable performance expectation section, such as: 

• 100% completion of scheduled vehicle inspections 
• Zero expired medications or supplies in service 
• Monthly Top 10 Deficiency report submitted by the 5th of each month 
• 95%+ fleet readiness compliance score 
• All identified deficiencies corrected within established timeframes 

These metrics make the position easier to supervise and evaluate.