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Operations Quality Analyst Jobs in Riverside, CA

Collectors Holdings, Inc.

Operations Analyst

Santa Ana, CA · On-site

$62K - $90K/yr

Support Customer Relations with reporting on call center performance, customer trends, and service quality. * Partner with broader operations leadership on analytics around resourcing, throughput ...

DP World

Inventory Analyst

Moreno Valley, CA

$24 - $30/hr

Inventory Analyst Moreno Valley, California Starting Pay: $24.00 - $30.00 per hour Join the Team ... Partner with Operations, Quality, Customer Service, and Inventory Control teams to resolve ...

syncreon

Inventory Analyst

Moreno Valley, CA · On-site

$24 - $30/hr

Inventory Analyst Moreno Valley, California Starting Pay: $24.00 - $30.00 per hour Join the Team ... Partner with Operations, Quality, Customer Service, and Inventory Control teams to resolve ...

NAL Syncreon

Inventory Analyst

Moreno Valley, CA · On-site

$24 - $30/hr

Inventory Analyst Moreno Valley, California Starting Pay: $24.00 - $30.00 per hour Join the Team ... Partner with Operations, Quality, Customer Service, and Inventory Control teams to resolve ...

DSV A/S

Supervisor, Quality

Riverside, CA · On-site

He/she will also ensure that the operation adheres to the overall corporate mission, vision, and ... Leads and individually performs as needed, the analysis of product/service issues to determine root ...

Avid Bioservices

Specialist, Quality Control

Tustin, CA

$32.30 - $40.38/hr

Prepare Stability Summary of Testing reports, Certificates of Analysis, and Statements of Testing ... Maintain the quality compliance of all QC operational areas * Ensure and apply GMP throughout ...

Avid Bioservices

Specialist, Quality Control

Tustin, CA · On-site

$32.30 - $40.38/hr

Prepare Stability Summary of Testing reports, Certificates of Analysis, and Statements of Testing ... Maintain the quality compliance of all QC operational areas * Ensure and apply GMP throughout ...

FocusKPI

Marketing Operations Analyst

Pomona, CA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

Clarvida

Business Operations Analyst

Orange, CA · On-site +1

$85K - $100K/yr

Business Operations Analyst Location: California (Remote/Hybrid) Employment Type: Full-time Salary ... Quality, and Leadership teams · Maintain accurate project documentation, reports, and operational ...

PCV Murcor

QC Analyst III

Pomona, CA · On-site

$33 - $36/hr

... Operations staff * Provides coverage for PCV Ask QC inbox and phone support help line ... analytical • Outlook • Excel • Word AA-EOE F/M/Disability/Vet Equal Opportunity Employer ...

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Showing results 21-40

All JobsOperations Quality Analyst JobsOperations Quality Analyst Jobs in Riverside, CA

Operations Quality Analyst information

See Riverside, CA salary details

$17

$33

$53

How much do operations quality analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for operations quality analyst in Riverside, CA is $33.82, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $38.61 per hour, depending on experience, location, and employer.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.
What are popular job titles related to Operations Quality Analyst jobs in Riverside, CA? For Operations Quality Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Riverside, CA look for? The top searched job categories for Operations Quality Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Operations Quality Analyst jobs? Cities near Riverside, CA with the most Operations Quality Analyst job openings:
Operations Quality Analyst jobs near you
Infographic showing various Operations Quality Analyst job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,340 per year, or $33.8 per hour.

Operations Analyst

Collectors Holdings, Inc.

Santa Ana, CA • On-site

$62K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.
As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.
We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.
About the Role:
We're looking for an Operations Analyst who leads with curiosity and communication. This role sits within our Operations organization, with a primary focus on supporting our Customer Relations teams. The ideal candidate is deeply data fluent, translates complex business questions into clear insights, and has the interpersonal intelligence to understand what stakeholders need and the drive to deliver independently.
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office.
What You'll Do:
  • Embed yourself in our Operations teams to understand how they work and what they need to succeed, then build the reporting and analysis that supports them.
  • Work from the stakeholder backwards: listen closely, ask the right questions, and translate business needs into actionable reporting and analysis.
  • Build and maintain dashboards and reports that are clear, robust, and accessible to non-technical audiences.
  • Support Customer Relations with reporting on call center performance, customer trends, and service quality.
  • Partner with broader operations leadership on analytics around resourcing, throughput, and operational performance.
  • Leverage data across internal systems to identify trends, inform recommendations, and guide projects from scoping through delivery.
  • Train team members on data tools and best practices to build broader analytical self-sufficiency.

Who You Are:
Must Haves:
  • 3+ years of experience in operations or business analytics
  • Understanding of data best practices, visualization and reporting
  • Strong proficiency with SQL
  • Advanced level of proficiency with Google Sheets and/or Excel

Nice to Haves:
  • 5+ years of experience in operations or business analytics
  • Experience supporting operations and/or customer facing teams
  • Experience with Google Cloud Platform and Big Query
  • Familiarity with Collectors Operations
  • Salesforce platform familiarity
  • Experience using Lightdash, Tableau, Looker or similar
  • Evidence of training others to use tools or data
  • BS/MS in related field
  • Familiarity with ticketing or case management systems
  • Call center reporting experience
  • Experience using Lightdash
  • Proficiency in using AI to analyze data and generate docs, presentations, graphs and dashboards
  • Experience supporting and collaborating with cross-functional teams
  • Strong communication skills and the ability to build trust with non-technical stakeholders

Salary Range: The salary range for this position is $62,000 - $90,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Reasons To Join Us:
  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.

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