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Operations Quality Analyst Jobs in Chicago, IL (NOW HIRING)

ULINE

Quality Assurance Analyst

Waukegan, IL · On-site

Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Help power one of the nation's largest e-commerce operations. As a Quality Assurance Analyst at Uline ...

Benelynk

Quality Assurance Analyst

Chicago, IL · Remote

$70K - $80K/yr

... operations, is in service of this one central vision. WHO WE ARE We are big-hearted people ... QUALITY ASSURANCE ANALYST POSITION SUMMARY Benelynk is building the technology platform that powers ...

New

ULINE

Quality Assurance Analyst

Glenview, IL · On-site

Quality Assurance Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Help power one of the nation's largest e-commerce operations. As a Quality Assurance Analyst at Uline ...

JPMorgan Chase & Co

Quality Control Analyst

Chicago, IL · On-site

$24.75 - $33.25/hr

Job Summary As a Quality Control Analyst Team Lead in Deal Setup Quality Control , you execute and ... services operations, including exposure to lending or loan processing * Understanding of loan ...

TOGA Technology

Be Seen First

Associate QA/QC Analyst

Naperville, IL · On-site

$45K - $52K/yr

Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than ...

Urgent

TOGA Technology

Be Seen First

Associate QA/QC Analyst

Naperville, IL · On-site

$45K - $52K/yr

Managed Services - We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than ...

Urgent

FocusKPI

Marketing Operations Analyst

Hammond, IN · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

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All JobsOperations Quality Analyst JobsOperations Quality Analyst Jobs in Chicago, IL

Operations Quality Analyst information

See Chicago, IL salary details

$17

$33

$52

How much do operations quality analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for operations quality analyst in Chicago, IL is $33.42, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $38.17 per hour, depending on experience, location, and employer.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What is the role of an operations quality analyst?

An operations quality analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement corrective actions, often using tools like quality management systems and data analysis software. Strong attention to detail and understanding of operational workflows are essential for this role.

What are popular job titles related to Operations Quality Analyst jobs in Chicago, IL?

For Operations Quality Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Operations Quality Analyst jobs in Chicago, IL look for?

The top searched job categories for Operations Quality Analyst jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Operations Quality Analyst jobs?

Cities near Chicago, IL with the most Operations Quality Analyst job openings:

Operations Quality Analyst jobs near you
Infographic showing various Operations Quality Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,510 per year, or $33.4 per hour.

Quality Assurance Analyst

ULINE

Waukegan, IL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 hours ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,172 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Quality Assurance Analyst

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Help power one of the nation's largest e-commerce operations. As a Quality Assurance Analyst at Uline, you'll play a key role in ensuring our websites deliver a seamless, reliable experience for customers and employees. Partner with teams to execute testing strategies and identify improvements that enhance the user experience at scale.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Perform functional, system, integration, regression and user acceptance testing (UAT) for web, desktop and backend applications to deliver reliable software.

  • Create and execute test plans, test cases and test scripts using Microsoft Azure DevOps (TFS).

  • Support testing across eCommerce and mobile platforms for Uline's U.S., Canada and Mexico websites.

  • Partner with developers, business teams and vendors to identify, troubleshoot and resolve software issues in an Agile environment.

  • Track performance and recommend improvements to QA processes and tools that increase testing efficiency and software quality.

Minimum Requirements

  • Bachelor's degree.

  • 2+ years of software and web quality assurance testing experience.

  • Ability to coordinate test environments and test data for all planned testing.

  • Familiarity with Microsoft's Azure DevOps (TFS) and automated testing tools preferred.

  • Experience with SQL, Postman, Kibana and DBeaver a plus.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-PM1

#CORP

(#IN-PPINT)

#ZR-ALLCORP

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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