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Operations Quality Analyst Jobs in Boston, MA (NOW HIRING)

With our three market leading businesses, world-class operations and investments in research and ... Proficient in the use of pareto analysis, cause/effect diagrams, process mapping * Able to ...

Drive manufacturing quality through hardware inspection, working hands on with the product and ... Proficient in the use of pareto analysis, cause/effect diagrams, process mapping. * Able to ...

Analyzes and reviews complex to specialized operations, results, feedback, and related chemistry ... Provides training and guidance on analytical tests, methods, and instrumentation, as required.

Analyzes and reviews complex to specialized operations, results, feedback, and related chemistry ... Provides training and guidance on analytical tests, methods, and instrumentation, as required.

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Operations Quality Analyst information

See Boston, MA salary details

$18

$35

$55

How much do operations quality analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for operations quality analyst in Boston, MA is $35.23, according to ZipRecruiter salary data. Most workers in this role earn between $26.39 and $40.24 per hour, depending on experience, location, and employer.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What is the role of an operations quality analyst?

An operations quality analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement corrective actions, often using tools like quality management systems and data analysis software. Strong attention to detail and understanding of operational workflows are essential for this role.

What are popular job titles related to Operations Quality Analyst jobs in Boston, MA?

For Operations Quality Analyst jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Operations Quality Analyst jobs?

Cities near Boston, MA with the most Operations Quality Analyst job openings:

Infographic showing various Operations Quality Analyst job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $73,277 per year, or $35.2 per hour.

Senior Operations Quality Engineer

Raytheon

Andover, MA

$89K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


RTX rating

8.2

Company rating: 8.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

38th of 72 rated aerospace companies


Job description

Date Posted:

2026-06-23

Country:

United States of America

Location:

US-MA-ANDOVER-AN3 ~ 354 Lowell St ~ AN3 SUFFOLK BLDG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

What You Will Do

  • Baseline factory metrics (Scrap, Rework, FPY, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement.
  • Engage MFG DPT teams to ensure alignment on top priorities (using baseline data and future forecast) to drive containment, Root Cause Analysis and associated Corrective Action Implementation.
  • Perform process walks, operator observations, and lead MFG team discussions to drive process enhancements to reduce variation.
  • Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand.
  • Identify supplier escapes/issues and ensure proper containment and backflow to the Supplier Quality Management team.
  • Perform verification and validation of improvements to understand effectiveness.

Qualifications You Must Have

  • Requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study, and five (5) years related Quality Engineering experience
  • Manufacturing process experience in one of the following (assembly, inspection, test)
  • Experience in identifying root cause and initiating/implementing effective short-term and long-term corrective actions
  • Experience in development/usage of Quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications.
  • Experience with industry technical standards, interpreting drawings, work instructions
  • Ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

  • Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques.
  • Previous experience engaging with DCMA or MDA as primary external stakeholders
  • Previous experience managing cross functional process improvement teams with technical expertise.
  • Strong familiarity with ISO 9001 and/or AS9100 quality management systems
  • Six Sigma, ASQ Certifications
  • Proficient in the use of pareto analysis, cause/effect diagrams, process mapping
  • Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)
  • Existing US DoD Secret (or higher) clearance


Learn More & Apply Now

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information:

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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About RTX

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing, it services, aerospace product and parts manufacturing and engineering professional services

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

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