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Operations Quality Analyst Jobs in Wakefield, MA

Bossard Group

Quality Analyst

Stoughton, MA · On-site

Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities * Track and report key performance indicators (KPIs) such as PPM, defect rates ...

Bossard Americas

Quality Analyst

Stoughton, MA · On-site

Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities * Track and report key performance indicators (KPIs) such as PPM, defect rates ...

RTX

Operations Quality Manager

Andover, MA

$107K - $204K/yr

Our Operations Quality Team assures product and process quality with an emphasis on Product ... Ensure effective root cause analysis and implementation of corrective & preventative actions.

RTX

Operations Quality Manager

Andover, MA · On-site

$107K - $204K/yr

Our Operations Quality Team assures product and process quality with an emphasis on Product ... Ensure effective root cause analysis and implementation of corrective & preventative actions.

Raytheon

Operations Quality Manager

Andover, MA

Our Operations Quality Team assures product and process quality with an emphasis on Product ... Ensure effective root cause analysis and implementation of corrective & preventative actions. 

Raytheon

Operations Quality Engineer II

Andover, MA

$72K - $94K/yr

We are seeking an Operations Quality Engineer with hands-on hardware quality experience to become a ... Analysis and associated Corrective Action Implementation. - Perform process walks, operator ...

IQVIA

Senior Data Quality Analyst

Burlington, MA · On-site +1

Position Summary As a Senior Data Quality Analyst at Cedar Gate Technologies, an IQVIA business ... In this highly visible role, you will partner with Engineering, Product, Data Operations, Client ...

Purple Hires Inc

Data Quality Analysts

Boston, MA · On-site

As a Data Quality Analyst, you will ensure the accuracy, consistency, and reliability of data ... Strong expertise in investment banking, capital markets - Front, Middle and Back office operations

Prattwhitney

Operations Quality Engineer II

Andover, MA · On-site

$68.90 - $131.10/hr

Operations Quality Engineer - Onsite (U.S. citizenship required) What You Will Do * Baseline ... Proficient in the use of pareto analysis, cause/effect diagrams, process mapping. * Able to ...

Raytheon

Senior Operations Quality Engineer

Andover, MA

$89K - $121K/yr

With our three market leading businesses, world-class operations and investments in research and ... Proficient in the use of pareto analysis, cause/effect diagrams, process mapping * Able to ...

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All JobsOperations Quality Analyst JobsOperations Quality Analyst Jobs in Wakefield, MA

Operations Quality Analyst information

See Wakefield, MA salary details

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How much do operations quality analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for operations quality analyst in Wakefield, MA is $34.17, according to ZipRecruiter salary data. Most workers in this role earn between $25.58 and $39.04 per hour, depending on experience, location, and employer.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What is the role of an operations quality analyst?

An operations quality analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement corrective actions, often using tools like quality management systems and data analysis software. Strong attention to detail and understanding of operational workflows are essential for this role.

What cities near Wakefield, MA are hiring for Operations Quality Analyst jobs?

Cities near Wakefield, MA with the most Operations Quality Analyst job openings:

Operations Quality Analyst jobs near you
Infographic showing various Operations Quality Analyst job openings in Wakefield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $71,078 per year, or $34.2 per hour.

Quality Analyst

Bossard Group

Stoughton, MA • On-site

Full-time

Re-posted 24 days ago

Job description

Key Responsibilities

Quality Data, Analysis & Reporting

  • Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities
  • Track and report key performance indicators (KPIs) such as PPM, defect rates, returns, SCARs, corrective actions, and process performance
  • Develop dashboards and visual tools to support management decision-making

Continuous Improvement & Process Optimization

  • Identify and lead continuous improvement opportunities related to product quality, inspection methods, warehouse processes, and supplier performance
  • Support and participate in Lean, Kaizen, and structured problem-solving initiatives
  • Facilitate root cause analysis using methodologies such as 5 Whys, Fishbone, Pareto, and A3
  • Partner with Operations and Warehouse teams to reduce waste, variation, and rework
  • Measure and validate the effectiveness of improvement actions using data and KPIs
  • Recommend process, tooling, or system improvements to prevent recurrence of quality issues

Supplier & Product Quality Support

  • Analyze supplier quality performance and identify improvement opportunities
  • Support supplier corrective action requests (SCARs) and verify long-term effectiveness
  • Assist with incoming inspection strategies and risk-based inspection approaches

Corrective & Preventive Actions

  • Drive corrective and preventive action processes from problem identification through closure
  • Track action items, due dates, and effectiveness checks
  • Ensure corrective actions are aligned with prevention and continuous improvement principles

Customer & Internal Quality Support

  • Support customer quality issue investigations and data-driven resolution
  • Analyze customer returns and complaints to identify systemic improvement opportunities
  • Collaborate cross-functionally to improve customer satisfaction and quality consistency

Documentation, Systems & Compliance

  • Maintain quality documentation, records, and improvement logs
  • Support internal audits and quality system compliance (e.g., ISO 9001, IATF 16949)
  • Assist in updating procedures, work instructions, and standard work resulting from improvement initiatives

Qualifications

Required

  • Associate’s or Bachelor’s degree in, Manufacturing, Supply Chain, or related field, or equivalent experience
  • 2–4 years of experience in quality, continuous improvement, or operational excellence roles
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Excel and basic data visualization/reporting tools

Skills & Competencies

  • Continuous improvement mindset
  • Data-driven decision making
  • Cross-functional collaboration
  • Process mapping and analysis
  • Strong written and verbal communication skills

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