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Operations Program Manager Jobs in Williamsburg, VA

Kuka AG

CS Program Manager

Newport News, VA · On-site

Make an impact The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency ...

WidePoint

Program Manager NASA SEWP VI

Hampton, VA · Hybrid

$140K - $175K/yr

The Program Manager provides leadership, governance, and operational oversight to ensure contractual requirements are fulfilled, awards/task orders are effectively coordinated, and program objectives ...

The Little Gym

Program Coordinator

Mascot, VA · On-site

$15 - $18/hr

Oversee daily operations and ensure excellence on the floor * Serve as Camp Lead on scheduled camp ... management of that franchise. All inquiries about employment at this franchise should be made ...

OnPoint

CRC Operations SME

Newport News, VA · On-site

Essential Functions • Participate as Operations Subject Matter Expert (SME) in CRC related ... Preferably in CRC (2 years) • Relevant experience as a project and/or program manager with ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Williamsburg, VA

Operations Program Manager information

See Williamsburg, VA salary details

$38.4K

$105K

$152K

How much do operations program manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operations program manager in Williamsburg, VA is $104,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What are popular job titles related to Operations Program Manager jobs in Williamsburg, VA?

For Operations Program Manager jobs in Williamsburg, VA, the most frequently searched job titles are:

What job categories do people searching Operations Program Manager jobs in Williamsburg, VA look for?

The top searched job categories for Operations Program Manager jobs in Williamsburg, VA are:

What cities near Williamsburg, VA are hiring for Operations Program Manager jobs?

Cities near Williamsburg, VA with the most Operations Program Manager job openings:

Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Williamsburg, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,967 per year, or $50.5 per hour.

CS Program Manager

Newport News, VA • On-site

Kuka AG
See more jobs at Kuka AGexternal

Full-time

Re-posted 12 days ago

Key responsibilities

  • Lead strategic customer service initiatives to enhance customer experience, operational efficiency, and service quality.

  • Coordinate and manage cross-functional teams to ensure project delivery aligns with organizational goals and customer needs.

  • Track, report, and manage project progress, including scope, budget, timeline, and key performance indicators.

Job description

Where do people love what they do, and being great at what they do?

At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact

The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency, and service quality. This role bridges cross-functional teams and aligns project outcomes with organizational goals.

In this role, you will collaborate with Customer Support organization Management team, Project teams and other teams across the organization.
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring profitability and customer satisfaction.
The CS Program Manager will carry out the duties described in this document while ensuring that they, the Project Managers and project teams under their management are driving value, standardization, cost effectiveness and supportability of solution offerings across all customer base for Swisslog WDS Americas region.

  • Collaborate and support the CS Sales organization to manage the client relationship, identify opportunities to strengthen & extend Swisslog's business relationship.
  • Act as an internal voice of the client \ advocate within Swisslog whilst balancing this with the need to protect Swisslog's reputation and profitability
  • Act as the initial escalation point for CS related topics and coordinate Swisslog resources and efforts to resolve.
    • This may require a cross functional collaboration within the SL organization (Sales, Ops, FS & GSD)
  • Collect and present the relevant performance data and information for the regular customer meetings and quarterly business reviews. 
  • Lead the Customer Service organization in:
    • Formulating issue resolution and improvement plans
    • Project execution plans and implementing project management practices
  • Promote & drive a 1st Time Right & Customer Centric culture within the Swisslog CS organization
  • Identify, document & drive lessons learned & process improvements
  • Make sure that project execution complies with all current realization process policies
  • Conduct assessments of any associated processes regarding all aspects of project management and provide guidance and tailoring when needed and based on project specific conditions.
  • Review the scope, budget and timeline for Customer Service projects.
  • Lead and Manage Project Progress meetings and Reports, provide other related project KPIs
  • Track & report on the overall project status, actual vs. forecasted effort and cost.
  • Determine overall project progress against objectives and KPI's.
  • Identify and implement new project management tools to increase efficiency and user experience.
  • Provide clarity to stakeholders and team members on current projects state.
  • Mentor new and less experienced Project Managers
What you need to succeed

Essential:

  • 5+ years of work experience and demonstrated track-record in Project Management activities
  • 3+ years of experience with leading and working across diverse, cross-functional teams
  • Have working knowledge of the Warehouse and Distribution business sector
  • Technology, product, start-up experience is a bonus. Familiarity with manufacturing environment.
  • Formal qualification: BS or BA in Engineering. Electrical Engineering,  Software Engineering, Computer Science or simila

Desirable:

  • PMP, PMI certification
  • Scrum Master certification
  • Scrum Product Owner certification
  • MBA
 Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.

Join the journey!

Were looking forward to receiving your application!

Talent Acquisition Manager: Mai Gamble
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

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