Operations Program Manager Jobs in Temecula, CA (NOW HIRING)

Job Title: Site Program Manager
Status: Full Time, Exempt

JOB SUMMARY:

The Site Program Manager (SPM) is the on-site leader of a Think Together educational program conducted on a partner-school campus. The SPM oversees all aspects of the state-wide recognized after school program ensuring it meets educational and recreational requirements, operates safely and efficiently, and functions in accordance with policies and operational procedures. The SPM is responsible for student safety and site operations. Must ensure program quality to provide a positive student experience. Responsible to foster positive partner relationships through effective communication both internally and externally while aligning with school day to uphold program satisfaction. The SPM is responsible for meeting and maintaining the Average Daily Attendance (ADA) the site is funded/contracted for. This role requires an individual who can manage multiple components and funding streams and be available at varying times including, but not limited to, before school, after school, non-instructional days, and weekends. (Saturdays, summer, and winter)

The SPM supervises all Think Together Program staff and volunteers who work on site, ensures all administrative and documentation requirements are met, and is the primary contact and liaison between Think Together and students, parents, school administration, donors, visitors, and other collaborators.
The SPM ensures compliance with all the terms of the agreement between Think Together and the school district and manages adherence to program requirements established by the program model and any funding stipulations. The SPM position has two (2) job level roles as noted in the matrix below. The role qualifiers are differentiator attributes that guide job level titles per SPM and are general, not finite. (For example, numbers below are approximate, not explicit). Level 1 may perform role at dual sites.

Job Level Guide

 Job Level Guide

Level I

Level II

Student Attendance Goal

84 - 207

208 - 419

PL Oversight (Number of

Program Leaders)

4 -10

11 - 20

Site Level Complexities (qualifiers)

•     Headcount, Attendance Goal, Number of Services, hours of service

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Manages successful day-to-day site operations and program activities.
• Ensures that all program activities operate consistently and ethically within the mission and values of Think Together and align with the four core agreements:
1) Be responsible
2) Be respectful
3) Be safe and 4) Have fun
• Monitors and assesses the success of the Think Together program including participation levels, quality of activities, behaviors, and student achievement for continued quality improvement. SPM is responsible for a positive student experience.
• Implements all Think Together Program Design and other program expectations.
• Implements a comprehensive curriculum, including lessons and activities, which ensures the academic success of students.
• SPM is responsible for ensuring Program quality. SPM is responsible for training and coaching all staff to understand all routines, procedures, and program design. SPM must provide all staff with printed lessons, materials and supplies for implementation, and ensure student engagement.
• Effectively trains and supervises the site team on academic and enrichment instructional practices for student academic success and engagement. Provides ongoing coaching to all direct reports.
• Demonstrates a positive work environment and team ethic.
• SPM ensures a safe and healthy environment for students and staff daily. SPM to ensures implementation of all safety guidelines per Think Together/district policies and procedures. SPM is responsible for ensuring the implementation of school safety plans and with reporting all incidents.
• Interviews, recommends, supervises, trains, disciplines, and terminates Think Together site staff.
• Ensures sustainability of all funding sources by complying with mandatory goals set forth by funding source, e.g., attendance targets (ADA), grants, etc.
• Maintains accurate, complete, and timely records of all student enrollment data through student database. SPM is responsible for ensuring each site meets Average Daily Attendance (ADA) and follows all data and attendance policies.
• Ensures accuracy of data entry, attendance taking and confidentiality of student records.
• Maintains accurate program records and follows operational reporting procedures.
• Maintains a high-level of confidentiality and will not disclose any sensitive information or content related to the Program, the students, families, staff, etc.
• Ability to meet metrics and deliverables to ensure successful performance and goal achievement.
• Effectively implements student assessments and evaluations for student and program improvement.
• Meets regularly and communicates with school principal and faculty to collaborate and align on both school and Think Together academic goals and initiatives.
• Regularly, keep school administrators, school staff and parents informed on program activities and daily incidents.
• Provide excellent customer service to all internal and external stakeholders. Foster effective working relationships with all stakeholders and attend school meetings as required for partnership and alignment with school day.
• Creates and thrives on open communication between team members and stakeholders for continued self-improvement and skill development.
• Ability to work cooperatively and collaboratively with partners, staff, public officials, private sector officials, parents, and community leaders.
• Ability to communicate effectively both orally and written and demonstrate sensitivity to target audience.
• Manages site level budgets.
• Maintains and ensures the accurate approval of all timecards for their direct reports, according to pay practice policies.
• Implements other human resource policies and procedures.
• Attends SPM meetings in-person and/or virtually, and other meetings and training, as requested.
• Implements other plans or requirements related to the Program quality, customer experience and business needs.
• Manages and meets all deadlines established and as assigned.
PREFERRED SKILLS AND QUALIFICATIONS:
• Strive for self-improvement that includes knowledge and skill development.
• Ability to speak and write Standard English appropriate in a public-school setting.
• Excellent communication, time management and organizational skills.
• Comfortable with public speaking and providing direction.
• Strong time management skills.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Performs other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:

Education and Experience

Level 1

High School Diploma or G.E.D required. Bachelor's degree highly preferred.

Combination of education and experience related to position, with increasing responsibility, which may include but not limited to:

     > 1- 2+ years of experience working in education/youth programs.

     > At least 1+ year in a supervisory or leadership position is required and 2+ years highly preferred.

Internal Candidate:

     > Completion of Think Together Build the Bench Program for SPM preferred. 

Level 2

High School Diploma or G.E.D required. Bachelor's degree highly preferred.

Combination of education and experience related to position, with increasing responsibility, which may include but not be limited to:

     > 2- 3+ years of experience working in education/youth programs,

     > At least 2+ years in a supervisory or leadership position is required and 3+ years highly preferred.

     > AA or vocational certificate related to the position.

Internal Candidate:

     > Completion of Think Together Build the Bench Program for SPM preferred. 

• Previous classroom experience required.
• Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing.
• Excellent program management skills, including demonstrated record of completing tasks on time and within budget.
• Bilingual / Bi-cultural (Spanish) may apply in some districts.
• CPR/First Aid certified or ability to obtain within first 60 days of hire.
• Satisfactory TB skin test.
• Passing background check (DOJ & FBI).