Operations Program Manager Jobs in Suwanee, GA (NOW HIRING)

Build your best future with the Johnson Controls team!

Who we are:

Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What We Offer:

• Competitive salary

• Annual Bonus

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care.

• On-the-job/cross-training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• This role is remote based

Role Purpose

The BMS Program Manager plays a critical role in enabling business execution through disciplined operating cadence, strong governance, and datadriven insights. This role supports enterprise and business unit leadership by ensuring effective Monthly Business Reviews (MBRs), Management Operating System (MOS) adherence, and robust New Product Introduction (NPI) governance. The role partners closely with Sales Operations, Product Management, Finance, and functional leaders to translate performance data into actionable insights that drive growth, margin expansion, and disciplined execution. The Program Manager is responsible for developing and delivering Power BI dashboards that provide actionable insights to drive business performance and decision-making.

Key Responsibilities

Operating Cadence & MOS Enablement

• Supports and enhances the operating cadence by preparing, coordinating, and continuously improving MBR and MOS routines, ensuring clarity, consistency, and action orientation.

• Maintains MOS artifacts including KPI dashboards, Bowler scorecards, PSTs, and action trackers to ensure alignment from strategy to execution.

• Facilitates preMBR reviews, driving issue clarity, root cause analysis, and followthrough on committed actions.

Sales Operations Enablement & Insights

• Partners with Sales Operations to deliver actionable performance insights across bookings, funnel, backlog, revenue, and margin metrics.

• Synthesizes complex data into clear, executiveready narratives that enable informed decisionmaking.

• Identifies trends, risks, and opportunities; proactively recommends actions to improve sales execution and forecast accuracy.

NPI Governance Leadership

• Leads the NPI governance framework, ensuring disciplined progression through phase gates, transparent decisionmaking, and alignment to financial and strategic priorities.

• Owns and maintains NPI cadence, including gate reviews, readiness assessments, KPI tracking, and executive materials.

• Partners with Product Management, Engineering, Finance, and Operations to ensure accountability, risk mitigation, and ontime/onbudget delivery.

PMO Execution & Continuous Improvement

• Acts as a key execution arm of the PMO, tracking strategic initiatives, milestones, interdependencies, and risks across portfolios.

• Drives standardization of execution tools, templates, and processes to improve speed, quality, and consistency.

• Supports continuous improvement of PMO processes, incorporating best practices and lessons learned.

Qualifications & Experience

• Bachelor's degree required; MBA or equivalent experience preferred.

• 3-7+ years of experience in PMO, Strategy, Operations, Finance, or Sales Operations roles.

• Strong understanding of MOS, MBR cadence, KPI management, and governance frameworks.

• Experience supporting or managing NPI / product lifecycle governance strongly preferred.

• Advanced analytical skills with ability to translate data into insights and business actions.

• Proficiency in Excel, PowerPoint, and business intelligence tools

• Experience in data analytics and demonstrated proficiency in Power BI, data visualization, and cross-system data integration

Critical Skills & Competencies

• Executivelevel communication and storytelling

• Structured problem solving and root cause analysis

• Strong attention to detail with the ability to operate at both strategic and tactical levels

• Ability to influence without authority across crossfunctional teams

• Bias for action and accountability

Leadership & Behaviors

• Demonstrates Johnson Controls values and a strong commitment to integrity and accountability.

• Operates with a continuous improvement mindset.

• Thrives in a fastpaced, matrixed environment.

• Brings rigor, clarity, and simplicity to complex business challenges.

SALARY RANGE: $100,000- $165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.