Operations Program Manager Jobs in Lilburn, GA (NOW HIRING)

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Cisco Legal is a global team of legal and compliance professionals operating at the intersection of innovation, risk, trust, governance, compliance, and business growth. The team partners across Cisco to help navigate complex commercial, regulatory, policy, operational, and strategic business issues in a fast-moving global environment.

The Office of the Chief Legal Officer is the operational engine that helps make this work possible. The team supports the planning rhythms, processes, reporting, communications, knowledge management, and cross-functional coordination that allow Cisco Legal to operate with transparency, discipline, and impact.

As Program Manager, Office of the Chief Legal Officer (OCLO), you will help run the operational processes that support the OCLO Reporting to the Chief of Staff, you will run the planning, coordination, documentation, reporting, and follow-through that make key operating rhythms and department-wide critical initiatives successful.

You will bring structure, rigor, and attention to detail to a sophisticated, high-trust environment. You will support strategic priority planning, coordinate business operations activity across Legal, manage knowledge-sharing platforms, develop KPI dashboards and reports, and create clear presentations and communications that help stakeholders understand progress, decisions, and next steps.

• Support strategic priority planning for the Office of the CLO, including coordinating planning inputs, organizing workstreams, and tracking landmarks.
• Develop, maintain, and improve KPI tracking mechanisms, dashboards, and reports to monitor progress against Legal priorities, operational goals, and critical initiatives.
• Coordinate across the Legal Business Operations community to support alignment, information flow, consistent execution, and transparency into shared priorities, dependencies, and deliverables.
• Manage knowledge management processes and platforms, with a focus on SharePoint and Airtable, ensuring information is accurate, current, organized, accessible, and easy for stakeholders to use.
• Create clear, concise, and executive-ready presentations, reports, and written communications that translate sophisticated strategic and operational concepts into practical, impactful materials.
• Coordinate Office of the CLO meetings and related team operating rhythms, including scheduling, agenda development, preparation of materials, documentation of outcomes, and follow-up tracking.
• Run the processes that help make Legal leadership team meetings successful, including collecting inputs, preparing materials, organizing pre-read content, tracking action items, and ensuring timely follow-through after meetings.

• 7+ years of experience in project management, program management, business operations, legal operations, strategy and planning, Chief of Staff support, or a related operational role.
• Experience supporting strategic planning, annual planning, priority-setting, or operational planning processes, including supervising deliverables, owners, timelines, and achievements.
• Experience developing or maintaining KPI trackers, dashboards, reports, or other mechanisms used to monitor progress against business or operational goals.
• Experience handling collaboration, documentation, or knowledge management platforms, including SharePoint, Airtable, Microsoft Office Suite, or similar tools.
• Experience creating business presentations, written updates, reports, or executive-ready materials for cross-functional stakeholders.

• Experience supporting a legal department, corporate function, executive office, strategy and operations team, or business operations community.
• Strong presentation development skills, with the ability to convert sophisticated or abstract business topics into clear, concise, and visually effective materials.
• Strong working knowledge of SharePoint-based knowledge management, including content organization, version control, partner access, and information governance practices.
• Ability to create structure in complex environments, manage details with precision, and help teams move work from strategic priorities to measurable execution.
• Proactive ownership mindset, with strong follow-through, sound judgment, and the ability to build trusted working relationships across functions and levels.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.