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Operations Program Manager Jobs in Hempstead, NY

The candidate will manage a team of Operations Program Managers that are responsible for products / programs in Greenlawn New York. This role will have responsibility for staffing and monitoring ...

Presents Operations status to customer, Program Management and or Operations Management as required * Coordinate preparation of estimates for all Operations functions by requesting input from ...

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Operations Program Manager information

See Hempstead, NY salary details

$41.6K

$113.8K

$164.8K

How much do operations program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for operations program manager in Hempstead, NY is $113,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $137,800.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What cities near Hempstead, NY are hiring for Operations Program Manager jobs?

Cities near Hempstead, NY with the most Operations Program Manager job openings:

Infographic showing various Operations Program Manager job openings in Hempstead, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,848 per year, or $54.7 per hour.

Program Manager - Research Operations

Outset.ai

New York, NY • On-site

$150K - $200K/yr

Full-time

Posted yesterday

New


Job description

Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025-less than six months after our Series A-led by Radical Ventures with participation from M12 (Microsoft's venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.
We're a tight-knit team serving some of the world's largest enterprises.
Participant recruitment at Outset spans a global partner network, internal process, and the product experience itself - and this role owns all three. Rather than running recruitment study by study, you'll build the system that makes it predictable at scale. You'll be Outset's authority on recruitment: the connective tissue between our partners, our teams, and our product.
Responsibilities
  • Own partner performance and communication, with a system to assess and continually optimize each partner's quality, reliability, and best-fit use cases.
  • Negotiate preferred rates and commercial terms, and build the feasibility process (incidence rates, targeting, which vendor for which use case) that keeps recruitment predictable as volume grows.
  • Design and document the end-to-end recruitment process, from intake through delivery - with fill-time benchmarks by audience/screening criteria and a clear playbook for tracking and escalating at-risk projects.
  • Build the internal enablement and training that gets the GTM team up to speed and confident in how recruitment works.
  • Partner with Product and Engineering on the recruitment experience - fraud detection, identity verification, quality flagging, refunds - bringing structured, evidence-backed problems into the product roadmap.
  • Identify and spec internal tooling that reduces manual ops work.
  • Translate how recruitment works into content for two audiences: best-practice guidance for Account Directors/AEs, and customer-facing explanations of our role, our partners' role, and what to expect.

Qualifications
  • 5-10 years in research operations, participant recruitment, or panel/vendor management, with deep expertise in digital qualitative recruitment; experience with quantitative recruitment is a plus
  • Hands-on understanding of how participant recruitment actually works: panels and marketplaces, screeners, incidence and feasibility, soft launches, quotas, incentives, fraud, and quality control.
  • Track record managing vendors and partners - selecting, negotiating, holding accountable, managing spend.
  • Genuine program management ability - you can hold a messy, cross-functional problem in your head, sequence it, and drive it to a working system.
  • Experience at both a large organization and a startup. We want the enterprise process instincts and the scrappiness to build fast without waiting for permission.
  • Strong communicator - able to distill complex, cross-functional information into clear training, documentation, playbooks, and customer-facing content.
  • Comfortable with AI tooling for content and automation; experience building AI tooling/dashboards a plus.
  • Highly independent - this role is built for someone who defines priorities as much as executes them.
  • Bonus: experience at a research platform, panel provider, or research agency.