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Operations Program Manager Jobs in Amherst, MA (NOW HIRING)

ServiceNet

Mental Health Program Manager

Hadley, MA · On-site

$50K - $52K/yr

Oversee the day-to-day operations and activities of the group living environment, ensuring that ... Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on ...

L3HHCM20

Specialist, Program Management

Northampton, MA · On-site

$92 - $171K/hr

... Manager on the Submarine Systems Programs team within Maritime's Imaging Systems (IS) will ensure ... They will communicate effectively with functional teams including operations, finance, planning ...

HCS Head Start, Inc.

Program Nurse

Springfield, MA · On-site

$38.54 - $42.03/hr

Program Nurse A position in the Health Services program area, which supports the day-to-day operations of the health program in compliance with the Head Start Performance Standards. This position ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Amherst, MA

Operations Program Manager information

See Amherst, MA salary details

$39.4K

$107.8K

$156.1K

How much do operations program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for operations program manager in Amherst, MA is $107,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $130,500.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What job categories do people searching Operations Program Manager jobs in Amherst, MA look for?

The top searched job categories for Operations Program Manager jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Operations Program Manager jobs?

Cities near Amherst, MA with the most Operations Program Manager job openings:

Operations Program Manager jobs near you

Mental Health Program Manager

ServiceNet

Hadley, MA • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Tuition assistance

MHRS Program Manager
Location: Hadley, MA
Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below)
ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As a Program Manager, you will play a critical role in guiding both staff and residents through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right time-and that's where the magic happens.
Key Responsibilities:
  • Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that residents receive the highest level of care.
  • Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles.
  • Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence.
  • Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each resident's individual needs and goals.
  • Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that residents receive the support they need to maintain financial stability.
  • Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards.
  • Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it's needed most.

Compensation Pay Range Requirements:
  • Annual Base Salary: $50,079 - $52,139 (Based on experience)
  • Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr)
  • 56,299: For individuals with 5+ years of management experience and active MAP certification
    • Base Range: 52,139 + $2/hr MAP certification differential

Why You'll Love Working Here:
  • Make a Real Difference: You'll have a direct impact on the lives of residents, helping them grow stronger, more confident, and more independent.
  • Collaborate with a Dedicated Team: You'll work with a passionate and supportive team that believes in the power of recovery and personal growth.
  • Lead with Compassion: You'll guide both staff and residents through meaningful interactions that build trust, foster resilience, and create lasting change.
  • Witness Transformation: Every day, you'll see the incredible progress residents make on their journey toward a brighter, more hopeful future.
  • Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine.

Qualifications:
  • High school diploma or GED required; Bachelor's degree and supervisory/management experience preferred.
  • Experience working in the mental health field.
  • Valid driver's license for at least six months and a good driving record.
  • Excellent communication, computer, and organizational skills.
  • Physical ability to help residents and keep them safe.
  • Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #jobsthatmatter
Compensation: $50,079.00 - $52,139.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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