Operations Program Manager Jobs in Albany, NY (NOW HIRING)

Shape Program Success as a Program Manager Practice Leader – Lead Delivery, Strengthen Partnerships, and Expand Impact

Are you a strategic leader who thrives at the program level—balancing client relationships, operational performance, and long-term growth? Do you excel at guiding teams through complex delivery environments while driving accountability, financial results, and exceptional client experiences?

CHA Consulting, Inc. is currently seeking a Program Manager Practice Leader  to provide enterprise-level leadership across our PMCM Team in Albany, NY; Atlanta, GA; Boston, MA; or Miami, FL. In this role, you will set the direction for program delivery, foster strong client partnerships, and oversee business performance—ensuring alignment between strategy, execution, and profitability. This is a high-impact opportunity to influence both project outcomes and the continued growth of CHA’s PMCM practice.

• Lead and inspire a highperforming Owner’s Representation & Project Management team, maintaining strong awareness of morale, engagement, and talent retention
• Develop and execute a Business Practice–specific growth strategy, positioning the practice as a trusted advisor and industry leader in owner-focused program delivery
• Ensure consistent delivery of high-quality projects and services, overseeing project management standards, quality assurance, and client satisfaction
• Provide full P&L oversight, establishing financial targets, preparing annual budgets, and actively managing performance against key operational and financial metrics
• Strengthen project management excellence across the practice, guiding teams in scope, schedule, cost control, risk management, and delivery consistency
• Align staffing and resource plans with backlog and workload projections to support effective execution and optimal utilization
• Champion collaboration across business practices and markets to improve efficiency, share expertise, and support enterprise-wide success
• Contribute to client program management, including coordinating multiple projects and strategic initiatives as well as managing program documentation, standards, and reporting tools
• Support business development and market growth efforts, including proposals, interviews, client engagement, and pursuit strategy development

• Bachelor’s degree required, Master’s degree preferred; or equivalent combination of education and professional experience
• Minimum of 10 years of progressive industry experience required
• Strong strategic mindset with the ability to position the practice for growth and delivery excellence
• Deep understanding of Business Practice operations, future service opportunities, and market needs
• Demonstrated financial management experience with solid P&L comprehension
• Persuasive, articulate communicator—effective one on one, in teams, and with large groups
• High energy, results oriented leader with the ability to influence across all levels of the organization
• Strong ability to manage confidential information, resolve issues quickly, and drive initiatives to completion
• Proven relationship builder skilled in motivating teams and fostering cross organizational collaboration
• Professional technical licensure required or equivalent professional experience

• Lead high-profile programs side-by-side with owners, influencing decisions and guiding delivery from early planning through successful execution
• Play a defining role in shaping the growth and direction of a dynamic practice built on trust, performance, and long-term client partnerships
• Collaborate with multidisciplinary teams to deliver integrated solutions that bring together technical excellence and client-focused outcomes across diverse markets

Curious about the impactful work our PMCM team is doing? Discover our commitment to leadership, technical excellence, and client success by visiting: chasolutions.com/solutions/program-owners-project-management/.

$200,000 - $220,000

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. 

At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways – always searching, never settling – to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible.

We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.

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