Evolve and manage our trial provisioning process to ensure trial journeys are consistent across ... Operations) monitoring contract term cycles, working with vendors to obtain quotes * and working ...
Evolve and manage our trial provisioning process to ensure trial journeys are consistent across ... Operations) monitoring contract term cycles, working with vendors to obtain quotes * and working ...
Engineer - Process
Guelph, ON · On-site
May develop sequence of operations, estimate time requirements for each, and prepare operation ... Assume project management roles to co-ordinate the involvement of other engineers, contractors ...
Engineer - Process
Guelph, ON · On-site
May develop sequence of operations, estimate time requirements for each, and prepare operation ... Assume project management roles to co-ordinate the involvement of other engineers, contractors ...
Process Engineer
Hamilton, ON · On-site
The Process Engineer is a key contributor and champion of the advancement of our Factories towards ... driving the Loss Cycle Management and other operational excellence systems (MSA, RTT, etc.
Process Engineer
Hamilton, ON · On-site
The Process Engineer is a key contributor and champion of the advancement of our Factories towards ... driving the Loss Cycle Management and other operational excellence systems (MSA, RTT, etc.
Engineer - Process
Guelph, ON · On-site
May develop sequence of operations, estimate time requirements for each, and prepare operation ... Assume project management roles to co-ordinate the involvement of other engineers, contractors ...
Engineer - Process
Guelph, ON · On-site
May develop sequence of operations, estimate time requirements for each, and prepare operation ... Assume project management roles to co-ordinate the involvement of other engineers, contractors ...
Manager, Service Operations Planning
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual ... This role is focused on building consistent processes for how preventive maintenance, corrective ...
Manager, Service Operations Planning
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual ... This role is focused on building consistent processes for how preventive maintenance, corrective ...
Manager, Service Operations Planning
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual ... This role is focused on building consistent processes for how preventive maintenance, corrective ...
Manager, Service Operations Planning
CA$130K - CA$180K/yr
Manager, Service Operations Planning Department: Service Compensation: $130,000 - $180,000 + annual ... This role is focused on building consistent processes for how preventive maintenance, corrective ...
Process Technician
Cambridge, ON · On-site
... of our operations, ensuring that a quality product is available to our customers when they need ... Chemical storage and waste management. * Monitor and maintain lab supplies, chemicals, reagents.
Quick apply
Process Technician
Cambridge, ON · On-site
... of our operations, ensuring that a quality product is available to our customers when they need ... Chemical storage and waste management. * Monitor and maintain lab supplies, chemicals, reagents.
The Operations Manager oversees the business for the assigned division. This includes, but is not ... This hiring process may utilize machine-based systems to assist in screening and assessing ...
The Operations Manager oversees the business for the assigned division. This includes, but is not ... This hiring process may utilize machine-based systems to assist in screening and assessing ...
Marketing Operations Specialist
Kitchener, ON · On-site +1
CA$65K - CA$78K/yr
Support marketing business process management initiatives related to trade shows, including printing logistics, lead workflows, and inventory management. * Marketing Process & Operations Support ...
Marketing Operations Specialist
Kitchener, ON · On-site +1
CA$65K - CA$78K/yr
Support marketing business process management initiatives related to trade shows, including printing logistics, lead workflows, and inventory management. * Marketing Process & Operations Support ...
Experience in an operations management role (including developing and managing the business unit's budget, P&L), and in managing projects will be strongly considered in the selection process
Experience in an operations management role (including developing and managing the business unit's budget, P&L), and in managing projects will be strongly considered in the selection process
Experience in an operations management role (including developing and managing the business unit's budget, P&L), and in managing projects will be strongly considered in the selection process
Experience in an operations management role (including developing and managing the business unit's budget, P&L), and in managing projects will be strongly considered in the selection process
Learning Operations Specialist
Hamilton, ON · On-site
... fields, and process improvement. * Support with ongoing dashboard management and reporting ... Handson experience in an operational or service delivery role, supporting intake, tracking ...
Learning Operations Specialist
Hamilton, ON · On-site
... fields, and process improvement. * Support with ongoing dashboard management and reporting ... Handson experience in an operational or service delivery role, supporting intake, tracking ...
Learning Operations Specialist
Waterloo, ON · On-site
... fields, and process improvement. * Support with ongoing dashboard management and reporting ... Handson experience in an operational or service delivery role, supporting intake, tracking ...
Learning Operations Specialist
Waterloo, ON · On-site
... fields, and process improvement. * Support with ongoing dashboard management and reporting ... Handson experience in an operational or service delivery role, supporting intake, tracking ...
Execute and improve operational processes across billing, invoicing, customer deployments, fulfillment, shipping, vendor management, and support workflows. * Identify repetitive, manual, or error ...
Quick apply
Execute and improve operational processes across billing, invoicing, customer deployments, fulfillment, shipping, vendor management, and support workflows. * Identify repetitive, manual, or error ...
Execute and improve operational processes across billing, invoicing, customer deployments, fulfillment, shipping, vendor management, and support workflows. * Identify repetitive, manual, or error ...
Execute and improve operational processes across billing, invoicing, customer deployments, fulfillment, shipping, vendor management, and support workflows. * Identify repetitive, manual, or error ...
Execute core elements of the Operational Risk Management Framework * Corrective Action Plan (CAP ... processes, risks and controls in place as well as facilitate collection of evidence for audits;
Execute core elements of the Operational Risk Management Framework * Corrective Action Plan (CAP ... processes, risks and controls in place as well as facilitate collection of evidence for audits;
May manage the study start up process in countries assigned (where SUPM not assigned) and/or ... May lead operational effectiveness initiatives at country or regional level * Responsible for PTA ...
May manage the study start up process in countries assigned (where SUPM not assigned) and/or ... May lead operational effectiveness initiatives at country or regional level * Responsible for PTA ...
Customer Operations Program Manager
CA$63K - CA$103K/yr
... support operations * Proven success managing largescale, complex initiatives in technical ... As you move through the hiring process, we're happy to provide more details about our compensation ...
Customer Operations Program Manager
CA$63K - CA$103K/yr
... support operations * Proven success managing largescale, complex initiatives in technical ... As you move through the hiring process, we're happy to provide more details about our compensation ...
Manufacturing Process Engineer
Burlington, ON · On-site
Manufacturing Process Engineer Position Purpose and Objectives Current Open Positions: 1 This ... This includes corporate safety initiatives to ensure operations are well managed in terms of safety
Manufacturing Process Engineer
Burlington, ON · On-site
Manufacturing Process Engineer Position Purpose and Objectives Current Open Positions: 1 This ... This includes corporate safety initiatives to ensure operations are well managed in terms of safety
Title Ticket Operations Manager | Full-Time | TD Coliseum
Hamilton, ON · On-site
CA$65K - CA$75K/yr
Support financial settlement processes and reconciliation related to ticket sales * Ensure accurate inventory control and compliance with ticketing policies and restrictions * Coordinate operational ...
Title Ticket Operations Manager | Full-Time | TD Coliseum
Hamilton, ON · On-site
CA$65K - CA$75K/yr
Support financial settlement processes and reconciliation related to ticket sales * Ensure accurate inventory control and compliance with ticketing policies and restrictions * Coordinate operational ...
Operations Process Manager information
How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?
What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?
What is the difference between Operations Process Manager vs Operations Analyst?
| Aspect | Operations Process Manager | Operations Analyst |
|---|---|---|
| Responsibilities | Oversees process improvements, manages teams, implements operational strategies | Analyzes data, identifies inefficiencies, supports process optimization |
| Required Skills | Leadership, project management, process improvement methodologies | Data analysis, problem-solving, reporting skills |
| Certifications | Lean, Six Sigma, PMP often preferred | Lean, Six Sigma certifications beneficial but not mandatory |
| Work Environment | Management, cross-departmental collaboration | Data-driven analysis, reporting, support roles |
The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.
What does an Operations Process Manager do?

Full-time
Medical, Retirement
Posted 17 days ago
Job description
The Marketing team is responsible for developing and leading programs at all stages of the marketing funnel to drive demand and create opportunities for our global sales team.
By leveraging AI and automation, the Marketing Operations Manager enhances segmentation, improves lead scoring and routing, and accelerates insight generation to inform strategic decision-making.
- Manage the daytoday health and performance of the marketing tech stack, ensuring tools are properly configured, integrated, and used effectively. You'll work closely with Business Systems to request and manage integration/feature roll-out, or enhancement support.
- Responsible for recommending improvements, prioritizing operational initiatives, and driving execution in partnership with stakeholders. Role includes presenting initiatives to the broader Marketing team. Supports the operational execution of AccountBased Marketing (ABM), ensuring account targeting, segmentation, buying group structures, and engagement measurement are consistently applied and optimized in our ABM platform.
- Implement and document standards and best practices for how marketing systems, workflows, and data are used across teams.
- Evolve and manage our trial provisioning process to ensure trial journeys are consistent across products, scalable, easy to manage, and extended to multi-language support.
- Connect systems and streamline workflows across marketing tools to automate manual processes, including a focus on introducing AI assisted workflows
- Oversee new tooling recommendations & implementations, maintaining team alignment on go-to-market deliverables, ensuring successful and timely rollout, and creation of onboarding materials (where applicable). Responsible for seat license/user management acquiring new seats and adding/removing users.
- Own the evaluation, purchasing, and renewal of marketing tools (with support of the Director, Marketing Operations) monitoring contract term cycles, working with vendors to obtain quotes
- and working with internal stakeholders to gather appropriate approvals: Procurement, Legal, Security, Finance. Your role will be to ensure we're using the right tools at the right cost and getting full value from our investments.
- Coordinate with Sales Enablement opportunities to increase sales education of ABM tech stack and intelligence which might include creation of training materials, best practices, and tips & tricks.
- Other responsibilities, as assigned
We're looking for someone who checks off most, but not necessarily all, of the boxes. It's more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have "been there, done that." We want to be a part of your development journey, and we'll learn as much from you as you learn from us.
Must-haves:
- 5-7 years experience working cross-functionally with multiple teams, partnering closely with Marketing, Business Systems, and Sales Enablement to deliver shared outcomes forÂ
- Handson experience managing a marketing technology stack, including marketing automation, ABM platforms, and sales engagement tools, with an ability to connect the dots on how systems work together and/or share data.
- Strong organizational and project management skills, with the ability to manage multiple initiatives, priorities, and stakeholders at the same time.
- A problem solver who is comfortable working in ambiguity, able to identify gaps, design new ways of working, and build processes from the ground up.
- Innovative, resourceful, and eager to adopt new marketing strategies and tactics with a strong curiosity in AI.
- Familiarity with tools such as Salesforce, Demandbase, Marketing Cloud, Qualified, Salesloft, ZoomInfo, ON24, Cvent, and AI solutions.
Nice-to-haves:
- Experience supporting accountbased marketing (ABM) programs, including account segmentation, buying group concepts, and accountlevel engagement or intent reporting.
- Exposure to vendor evaluation, contract renewals, or procurement processes.
- Prior exposure to AI pilots or experimentation, such as AI research tools, chatbots, automation agents, or predictive insights.