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Operations Process Manager Jobs in Jacksonville, FL

Amports

Operations Manager

Jacksonville, FL · On-site

AMPORTS provides automotive processing and terminal operations services focused on quality, safety ... Summary This position manages terminal activities, including customer relations, workforce ...

Life Couriers

Operations Manager

Jacksonville, FL

$65K - $70K/yr

An Operations Manager supervises organizational processes and operations to ensure productivity, quality, and exceptional on-site customer service. Their main duties include overseeing the recruiting ...

Ulta Beauty

Operations Manager

Saint Augustine, FL · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and ...

Life Couriers

Operations Manager

Jacksonville, FL · On-site

$65K - $70K/yr

An Operations Manager supervises organizational processes and operations to ensure productivity, quality, and exceptional on-site customer service. Their main duties include overseeing the recruiting ...

Life Couriers

Operations Manager

Jacksonville, FL · On-site

$65K - $70K/yr

An Operations Manager supervises organizational processes and operations to ensure productivity, quality, and exceptional on-site customer service. Their main duties include overseeing the recruiting ...

CVS Health

Operations Manager

Jacksonville, FL

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Additional details about available benefits are provided during the application process and on ...

ConGlobal

Operations Manager

Jacksonville, FL · On-site

$55K - $68K/yr

Monday - Friday | 8:00AM - 5:00PM As Operations Manager you will support all day-to-day operations ... At ConGlobal, base pay for any candidate who successfully completes the selection process is ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Jacksonville, FL

Operations Process Manager information

See Jacksonville, FL salary details

$31.5K

$94.3K

$154.3K

How much do operations process manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for operations process manager in Jacksonville, FL is $94,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $120,000.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What are popular job titles related to Operations Process Manager jobs in Jacksonville, FL? For Operations Process Manager jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Jacksonville, FL look for? The top searched job categories for Operations Process Manager jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Operations Process Manager jobs? Cities near Jacksonville, FL with the most Operations Process Manager job openings:
Operations Process Manager jobs near you

Operations Manager

Amports

Jacksonville, FL • On-site

Full-time

Re-posted 13 days ago

Job description

AMPORTS provides automotive processing and terminal operations services focused on quality, safety, operational efficiency, and customer service. This position supports terminal operations by leading employees, coordinating resources, and ensuring customer and production requirements are achieved.
Summary
This position manages terminal activities, including customer relations, workforce scheduling, employee relations, budgeting, staffing, safety, and production performance. The role serves as the primary customer contact and leads supervisors and operational employees in the execution of daily activities. This position partners with the General Manager to manage terminal operations, allocate resources, and achieve daily, monthly, and annual production goals. The role also oversees yard planning and supports the recruitment and selection of qualified team members.
Key Responsibilities
Customer Relations and Service Delivery
  • Serve as the primary point of contact for customers regarding terminal activities and service requirements.
  • Build and maintain effective customer relationships through timely, professional communication.
  • Communicate customer expectations to supervisors and operational employees.
  • Coordinate responses to customer questions, concerns, and changing business requirements.
  • Support the timely resolution of operational and service-related issues.

Operations and Production Management
  • Manage daily terminal activities in partnership with the General Manager.
  • Establish operational priorities and coordinate resources to complete daily requirements.
  • Monitor daily, monthly, and annual production performance against established goals.
  • Adjust operational plans in response to production volumes, customer requirements, and business needs.
  • Identify operational obstacles and implement practical solutions to maintain productivity.
  • Promote consistent execution of company procedures and operational expectations.

Workforce Planning and Employee Leadership
  • Lead and direct supervisors and operational employees.
  • Develop labor schedules based on anticipated production volumes and customer requirements.
  • Adjust staffing levels and workforce assignments as business needs fluctuate.
  • Communicate work expectations, production priorities, and operational changes to employees.
  • Support employee relations activities and address workplace concerns in coordination with management and Human Resources.
  • Foster teamwork, accountability, punctuality, and dependable performance.
  • Interview, evaluate, and select candidates for open positions.

Yard Planning, Safety, and Compliance
  • Manage and oversee yard planning to support organized and efficient terminal operations.
  • Coordinate yard activities with production schedules, staffing plans, and customer requirements.
  • Promote compliance with company safety policies, procedures, and operating standards.
  • Monitor workplace conditions and address identified safety or operational concerns.
  • Reinforce safe work practices through visible leadership and consistent communication.
  • Support applicable terminal security and access-control requirements.

Budget and Resource Management
  • Support the preparation and administration of terminal operating budgets.
  • Monitor labor utilization and adjust staffing plans to align resources with business needs.
  • Manage operational resources responsibly and identify opportunities to improve efficiency.
  • Partner with the General Manager to balance service, production, staffing, and financial priorities.
  • Maintain accurate operational information needed to support planning and management decisions.

Competencies
  • Leadership and team development.
  • Customer service and relationship management.
  • Effective listening, written communication, and verbal communication.
  • Sound judgment and practical problem-solving.
  • Attention to detail and commitment to accuracy.
  • Organization and prioritization of competing responsibilities.
  • Adaptability in response to changing operational demands.
  • Collaboration and teamwork.
  • Accountability, punctuality, and dependability.
  • Workforce planning and resource coordination.
  • Safety awareness and operational discipline.

Supervisory Responsibility
Yes. This position directly supervises a team of supervisors and operational employees. Supervisory responsibilities include workforce scheduling, daily direction, employee coaching, staffing, employee relations support, and reinforcement of performance and safety expectations. The number of direct and indirect reports is TBD.
Qualifications
Education:
Associate degree from a two-year college or technical school, or an equivalent combination of education, training, and related experience.
Experience:
Six months to one year of related experience and/or training, or an equivalent combination of education and experience. Prior experience coordinating employees or operational activities is required.
Skills:
  • Intermediate computer proficiency, including email, routine database activities, word processing, spreadsheets, graphics, and related business applications.
  • Effective written, verbal, and interpersonal communication skills.
  • Demonstrated ability to lead employees and coordinate operational work.
  • Ability to organize assignments and prioritize competing responsibilities.
  • Ability to solve operational problems and respond to changing business needs.
  • Ability to work collaboratively with customers, employees, supervisors, and management.
  • Strong attention to detail, punctuality, and dependability.

Other:
  • Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC).
  • Ability to work overtime based on business and operational requirements.

Preferred
  • Bachelor's degree from a four-year college or university, or an equivalent combination of education and related experience.
  • One to two years of related experience and/or training.
  • Previous experience supervising employees in a terminal, production, transportation, logistics, yard, or comparable operating environment.
  • Experience supporting labor scheduling, staffing, budgeting, customer relations, or production planning.

Work Environment
  • Work is performed in indoor office, production, shop, enclosed-vehicle, and outdoor terminal environments.
  • Indoor work areas may be lighted, heated, and/or air-conditioned.
  • Operational work areas may involve exposure to changing weather and production or terminal activity.
  • Enclosed vehicles provide adequate ventilation and protection from extreme weather conditions.

Physical Demands
  • Performs light physical activity associated with administrative and production or technical responsibilities.
  • Requires sufficient manual dexterity to reach, handle materials, and operate standard office equipment.
  • Requires the ability to move through terminal, yard, production, shop, and office areas as needed to oversee operations.

Work Schedule
This is a full-time position. The regular schedule is primarily eight hours per day, Monday through Friday, on a day shift. Overtime is frequently required based on customer requirements, production demands, staffing needs, and other operational conditions.
Travel Requirements
Minimal overnight travel, up to 10%, by land and/or air.
Work Authorization / Security Clearance
Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC). Additional location-specific background, security, or port-access requirements are TBD.
Disclaimer + EEO Statement
AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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