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Operations Process Manager Jobs in Grand Rapids, MI

loomis

Operations Manager

Grand Rapids, MI · On-site

... processing required paperwork. • Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints. • Control overtime hours ...

loomis

Operations Manager

Grand Rapids, MI

... processing required paperwork. • Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints. • Control overtime hours ...

DK Security, Inc

Operations Manager

Ada, MI

$47K/yr

Operations Manager SCOPE: Operations Managers are responsible for providing leadership and ... A more in-depth will be provided during the interviewing process. DK Security is Michigan's fastest ...

Kenco

Operations Manager

Zeeland, MI · On-site

About the Position The Operations Supervisor is responsible for directing the work of associates in ... Perform training of policies, procedures, and Standard Works to ensure processes are followed ...

Kencogroup

Operations Manager

Zeeland, MI · On-site

About the Position The Operations Supervisor is responsible for directing the work of associates in ... Perform training of policies, procedures, and Standard Works to ensure processes are followed ...

TEKsystems

Operations Lead

Grand Haven, MI

$100K - $125K/yr

Experience managing and improving operational processes. * Strong analytical and problem-solving skills. * Excellent organizational and facilitation skills. * Ability to manage competing priorities ...

Hertz

Customer Operations Manager

Grand Rapids, MI

$54K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Kode Health Inc

Client Operations Manager

Holland, MI · On-site

$125K/yr

This role is responsible for managing client relationships, ensuring coding quality and ... Identify opportunities to improve processes and enhance operational efficiency. * Participate in ...

Amazon

Sr. Operations Manager

Caledonia, MI · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... Responsibilities: • Leads the development and implementation of quality improvement and process ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Grand Rapids, MI

Operations Process Manager information

See Grand Rapids, MI salary details

$32.7K

$97.7K

$159.9K

How much do operations process manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operations process manager in Grand Rapids, MI is $97,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $124,400.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.

What are popular job titles related to Operations Process Manager jobs in Grand Rapids, MI?

For Operations Process Manager jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Operations Process Manager jobs in Grand Rapids, MI look for?

The top searched job categories for Operations Process Manager jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Operations Process Manager jobs?

Cities near Grand Rapids, MI with the most Operations Process Manager job openings:

Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,706 per year, or $47 per hour.

Operations Manager

loomis

Grand Rapids, MI • On-site

Full-time

Posted 11 days ago

Job description

DUTIES:
•    Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
•    Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
•    Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner.
•    Controlling the costs of operations.
•    Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
•    Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
•    Investigating accidents and processing required paperwork.
•    Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints.
•    Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations.
•    Short and long-range operational planning to meet branch goals.
•    Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
•    Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects
•    Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.
•    Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA.
•    Should have basic knowledge of Transit Vault, coin vault and CMS
QUALIFICATIONS:
•    3-5 Years of Leadership Experience a plus
•    Logistics or transportation experience required
•    College Education or Military experience is Preferred
•    1-2 Years of Safety and Security Experience a plus

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