Operations Process Manager Jobs in Dearborn, MI (NOW HIRING)

Come Join Our Passionate Team!

At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, applications, and users with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them - often in ways they may not even know they are at risk - so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision Yourself at Barracuda!

Barracuda Networks is seeking a highly driven and strategicManager, XDR Salesto lead one of our fastest-growing businesses. This leader will be responsible for driving the overall growth strategy, execution, and performance of Barracuda's Managed XDR portfolio across North America and Latin America.

This role will lead a team of XDR Specialists focused on accelerating pipeline creation, increasing market adoption, expanding MSP and channel engagement, and driving revenue growth across both sell-through and managed service provider motions. This individual will partner closely with Sales, Channel, Marketing, Product Management, Product Marketing, Strategic Alliances, and Enablement teams to scale the Americas XDR business and strengthen Barracuda's position as a leader in managed security services.

This role is ideal for a proven sales leader who combines strong operational discipline, cybersecurity expertise, channel experience, and a passion for building high-performing teams.

What You Will Be Working On

• Own the Americas XDR business, including bookings, ARR growth, pipeline generation, forecast accuracy, and overall business performance.

• Lead, coach, and develop a team of XDR Specialists across North America and LATAM, driving accountability, collaboration, and sales excellence.

• Develop and execute strategic growth plans focused on expanding Barracuda Managed XDR adoption through both sell-through and MSP channels.

• Partner with Regional Sales Directors, Channel Business Managers, Account Executives, and Renewals teams to drive cross-sell, upsell, and competitive displacement opportunities.

• Build and strengthen executive-level relationships with strategic partners, distributors, MSPs, and customers to accelerate XDR market penetration.

• Collaborate with Marketing on demand generation campaigns, events, webinars, sales plays, and partner-facing initiatives that generate pipeline and increase brand awareness.

• Work closely with Product Management and Product Marketing to provide field feedback, influence roadmap priorities, and support successful product launches.

• Establish consistent operating rhythms including forecast reviews, pipeline inspections, business reviews, territory planning, and performance management.

• Monitor market trends, competitive activity, customer requirements, and emerging threats to ensure Barracuda remains well-positioned in the Managed XDR marketplace.

• Identify innovative approaches to improve specialist productivity, partner engagement, customer acquisition, and business scalability.

• Foster a high-performance culture focused on customer success, continuous improvement, accountability, and teamwork.

• Serve as the executive leader for the Americas XDR business, providing strategic recommendations and performance updates to senior leadership.

What You Bring To The Role

• BA / BS required.

• 5+ years of cybersecurity, SaaS, managed services, cloud, or security technology sales experience.

• 3+ years of sales leadership experience managing high-performing regional, specialist, overlay, or channel-focused sales teams.

• Proven track record of consistently exceeding revenue, pipeline, and business growth objectives.

• Strong understanding of channel-driven sales models including VARs, MSPs, MSSPs, distributors, and strategic alliances.

• Experience building and scaling cybersecurity businesses, preferably within Managed Detection & Response (MDR), XDR, SIEM, SOC, Vulnerability Management, Email Security, Endpoint Security, or related markets.

• Excellent business acumen, forecasting, operational leadership, and executive communication skills.

• Demonstrated ability to influence cross-functional teams and execute in a highly matrixed organization.

• Strong analytical skills with the ability to leverage data to make strategic business decisions.

• Exceptional leadership, coaching, hiring, and talent development experience.

• Proven ability to operate effectively in a fast-paced, high-growth environment while managing multiple priorities.

Preferred Qualifications

• Experience leading specialist or overlay sales organizations within a cybersecurity company.

• Deep understanding of managed security services and security operations center (SOC) offerings.

• Experience driving MSP-focused go-to-market strategies.

• Strong knowledge of the cybersecurity competitive landscape and evolving threat environment.

• MBA or advanced business degree preferred.

What You'll Get From Us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are many opportunities for cross-training and the ability to define your next career step within Barracuda.

• Equity, in the form of non-qualified options

• High-quality health benefits

• Retirement Plan with employer match

• Career-growth opportunities

• Flexible Time Off and Paid Time Off benefits

• Opportunity to lead one of Barracuda's highest-growth strategic businesses

• Exposure to executive leadership and key strategic initiatives