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Operations Process Manager Jobs in Cambridge, MA

XRHealth

Operations Manager

Boston, MA · On-site

Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office ... You'll be the go-to person for how our tools talk to each other and how our operational processes ...

Whoop

Manager, Creative Operations

Boston, MA · On-site

Own the end-to-end intake and prioritization process for Creative, ensuring work is aligned to ... operational infrastructure, including project management platforms, digital asset management ...

SharkNinja

Manager, Media Operations (US)

Needham, MA · On-site

This is a hands-on role focused on execution, process management, and operational excellence rather than team leadership or enterprise-wide governance. Responsibilities: Media Operations & Campaign ...

CERES Group

Office Operations Manager

Burlington, MA · On-site

As the Office Operations Manager , you will perform a hybrid role from overseeing recruitment process and onboarding new employees, to managing the office location, to working with the leadership ...

Spindrift

Customer Operations Manager

Newton, MA

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

SharkNinja

Manager, Media Operations (US)

Needham, MA · On-site

Process Management & Operational Excellence * Help manage workflows from campaign intake through launch and reporting. * Maintain SOPs, checklists, and process documentation to improve consistency.

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

$100K/yr

Key Responsibilities Operational Leadership & Process Management * Own and optimize all day-to-day operational workflows across the organization. * Design, implement, and continuously improve ...

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

Key Responsibilities Operational Leadership & Process Management * Own and optimize all day-to-day operational workflows across the organization. * Design, implement, and continuously improve ...

Pwc

AIT - DevOps Manager

Boston, MA · On-site

$99K - $297K/yr

... processes to streamline software development cycles - Utilizing Ansible and Terraform for efficient software provisioning and infrastructure management - Implementing security controls and incident ...

Staples, Inc.

Manager Travel Operations

Framingham, MA · On-site

Develop programs, tools, and processes that drive execution, operational excellence, and simplification for store and field leaders. * Manage the development, implementation, and adoption of tools ...

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Showing results 21-40

All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Cambridge, MA

Operations Process Manager information

See Cambridge, MA salary details

$37.2K

$111.2K

$182K

How much do operations process manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations process manager in Cambridge, MA is $111,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $141,500.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What are popular job titles related to Operations Process Manager jobs in Cambridge, MA? For Operations Process Manager jobs in Cambridge, MA, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Cambridge, MA look for? The top searched job categories for Operations Process Manager jobs in Cambridge, MA are:
What cities near Cambridge, MA are hiring for Operations Process Manager jobs? Cities near Cambridge, MA with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Cambridge, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $110,593 per year, or $53.2 per hour.

Operations Manager

XRHealth

Boston, MA • On-site

Full-time

Re-posted 4 days ago

Job description

Operations Manager

Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM–5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services

About XRHealth

XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services — enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.

Role Summary

We're looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.

First 90 Days

This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You'll be responsible for mapping out both organizations' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.

Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications

Required:

  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:

  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM–5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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