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Operations Process Manager Jobs in Braintree, MA

Staples, Inc.

Manager Travel Operations

Framingham, MA · On-site

Develop programs, tools, and processes that drive execution, operational excellence, and simplification for store and field leaders. * Manage the development, implementation, and adoption of tools ...

Bevi

Sales Operations Manager

Boston, MA · Hybrid

You'll bring real operational depth to the team-managing Salesforce data quality, running ... Support user onboarding processes and documentation so reps can get up to speed consistently ...

SERVPRO Team JRF

Mitigation Operations Manager

Salem, MA · On-site

$100K - $120K/yr

Oversee day-to-day mitigation operations across NH locations, ensuring consistency in quality, safety, and processes * Manage daily WIP meetings and ensure efficient and productive scheduling

LinkSquares, Inc.

People Operations Manager

Boston, MA · Hybrid

$115K - $135K/yr

We automate the contracting process for legal, finance, and HR teams, helping them save time, cut ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

LinkSquares, Inc.

People Operations Manager

Boston, MA · On-site +1

$115K - $135K/yr

We automate the contracting process for legal, finance, and HR teams, helping them save time, cut ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

Meta

Network Engineer, Operations & Support

Boston, MA

$162K/yr

... ENS) Operations organization. In this role, you will lead initiatives to improve efficiency ... management via process, systems, and data in one of the largest scale networks in the world. The ...

Hbpublishing

Principal DevOps Architect

Boston, MA · On-site

$72 - $94.75/hr

We reach lifelong learners to improve the practice of management in a changing world. This mission ... s process. * Define and evolve observability standards (logging, metrics, tracing) and use ...

Global Partners

Manager, Procurement

Waltham, MA

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Global Partners LP

Manager, Procurement

Waltham, MA · On-site

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Global Partners LP

Manager, Procurement

Waltham, MA · On-site

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Helenoftroy

Operations Project Manager

Boston, MA · Hybrid

$76K - $90K/yr

Manage PLM processes, including change management, using system based solutions * Oversee item setup and promote best practices for operational processes * Project manage internal and external groups ...

Cape Cod Cafe

Restaurant Operations Manager

Brockton, MA · On-site

$74K - $76K/yr

... operational processes to improve efficiency, clarity, and consistency across the location. · ... managers and staff in alignment with direction from the CSO. · Clearly communicates job ...

Cape Cod Cafe

Restaurant Operations Manager

Brockton, MA · On-site

$55K - $68K/yr

... processes to improve efficiency, clarity, and consistency across the location. • Oversees ... delegates operational responsibilities to managers, leads, and team members while maintaining ...

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Showing results 41-60

All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Braintree, MA

Operations Process Manager information

See Braintree, MA salary details

$34.6K

$103.4K

$169.2K

How much do operations process manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations process manager in Braintree, MA is $103,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $131,600.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What cities near Braintree, MA are hiring for Operations Process Manager jobs? Cities near Braintree, MA with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Braintree, MA as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,406 per year, or $49.7 per hour.

Manager Travel Operations

Staples, Inc.

Framingham, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 630 frontline employees who took The Breakroom Quiz

427th of 732 rated retailers

Job description


Staples is focused on our customer and our community. As Manager, Operations, you will be responsible for leading operational programs and support functions that drive execution across the retail business. This role provides ownership of the Travel Services program while also supporting broader operational functions, business initiatives, and strategic priorities.
You will lead a team dedicated to supporting stores and field leadership, driving operational excellence through process improvement, business simplification, and program execution. This position focuses on ensuring operational programs are scalable, sustainable, communicated properly, and aligned with current retail objectives and organizational strategy.
This role will also be responsible for vendor partnership management, operational support functions, business process governance, and the successful execution of new initiatives or projects as business needs evolve.
Ownership:
  • Manage day-to-day operations of Travel Services and assigned operational programs.
  • Provide ownership and oversight of functional operations, support infrastructure, compliance processes, and business controls.
  • Develop programs, tools, and processes that drive execution, operational excellence, and simplification for store and field leaders.
  • Manage the development, implementation, and adoption of tools and resources that support business execution.
  • Maintain and improve core operational procedures and support structures for retail stores.
  • Lead an operations support team and prioritize efforts to meet business, sales, service, and execution goals.
  • Facilitate resolution and escalation of operational, technical, vendor, and process-related issues.
  • Support training, documentation, and communications that enable effective execution across stores and field leadership.
  • Lead new initiatives and special projects as assigned.

Partnerships & Support:
  • Partner with business owners to operationalize initiatives and business strategies.
  • Develop process improvements to simplify operations and improve execution.
  • Lead communication of business updates, priorities, and objectives.
  • Leverage business results, operational metrics, and field feedback to drive continuous improvement.
  • Partner with field leaders to drive adoption and execution of activities under scope.
  • Provide operational guidance and support to stores, field teams, and business partners.
  • Manage vendor and service provider relationships to support performance expectations and service standards.

Program Rollouts:
  • Support implementation of new business programs, services, operational processes, and strategic initiatives.
  • Work with Communications to review and streamline field messaging.
  • Use appropriate vehicles to drive field adoption, execution, and compliance.
  • Maintain business-related How-to Guides, operational procedures, training documentation, and support resources.

Essential skills and experience:
  • 5-8+ years of experience in retail operations, business management, or other applicable field.
  • Proven operational leadership and program management experience.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strategic thinker with the ability to influence outcomes across functional areas.
  • Results-oriented individual with the ability to manage multiple priorities in a fast-paced environment.
  • Strong interpersonal skills across functional areas.
  • Outstanding oral and written communication skills.
  • Self-motivated individual and comfortable leading discussions in a team environment.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience developing guides, presentations, and training materials.
  • Must be able to pass a comprehensive and in-depth background check

Get great perks.
  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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