The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined ...
The role is expected to use and operationally manage AI-enabled tools and platforms to improve efficiency, reliability, and execution across IT operations and supported business services. Key ...
Quick apply
The role is expected to use and operationally manage AI-enabled tools and platforms to improve efficiency, reliability, and execution across IT operations and supported business services. Key ...
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Major Loss team. The team are based across ...
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Major Loss team. The team are based across ...
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Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible ...
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Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible ...
As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business ...
As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business ...
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Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible ...
Manager, Market Operations
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Manager, Market Operations ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible ...
In this role, you will manage field operations and logistics to maintain high-quality, profitable, and safe services for our expanding Maintenance Department. Embark on a vibrant career as you join ...
Quick apply
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Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...
Retail - Assistant Operations Manager
Birmingham, AL ยท On-site
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...
Retail - Assistant Operations Manager
Birmingham, AL ยท On-site
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...
Retail - Assistant Operations Manager
Birmingham, AL ยท On-site
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As an Operations Manager II within PNC's Covenant Administration - Midland organization, you will be based within the PNC Midland footprint. As an Operations Manager II within the Covenant ...
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The Operations Manager will lead maintenance teams, manage projects, oversee budgets, and serve as the primary point of contact for client coordination related to facility operations. Compensation ...
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Fire Protection - Field Operations Manager Mullins Mechanical is a leader in industrial and large commercial mechanical, plumbing, HVAC construction projects. Our projects are often in the industrial ...
Fire Sprinkler - Field Operations Manager Mullins Mechanical is a leader in industrial and large commercial mechanical, plumbing, HVAC construction projects. Our projects are often in the industrial ...
Quick apply
Fire Sprinkler - Field Operations Manager Mullins Mechanical is a leader in industrial and large commercial mechanical, plumbing, HVAC construction projects. Our projects are often in the industrial ...
Operations Manager information
See Springville, AL salary details
$28.9K - $36.3K
20% of jobs
$38.1K is the 25th percentile. Wages below this are outliers.
$36.3K - $43.7K
20% of jobs
The median wage is $49.1K / yr.
$43.7K - $51.1K
14% of jobs
$51.1K - $58.5K
9% of jobs
$58.5K - $65.9K
11% of jobs
$67.4K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.3K
6% of jobs
$73.3K - $80.7K
6% of jobs
$80.7K - $88.1K
4% of jobs
$88.1K - $95.5K
3% of jobs
$95.5K - $102.9K
2% of jobs
$102.9K - $110.3K
4% of jobs
$28.9K
$59.1K
$110.3K
How much do operations manager jobs pay per year?
What is the difference between Operations Manager vs Supply Chain Manager?
| Aspect | Operations Manager | Supply Chain Manager |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Management, or related field; certifications like PMP or APICS are common | Bachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common |
| Work Environment | Oversees daily operations across departments, managing staff and processes within a company | Focuses on procurement, logistics, and distribution, coordinating with suppliers and vendors |
| Employer & Industry Usage | Used across various industries including manufacturing, retail, and services | Primarily in manufacturing, retail, and logistics sectors |
While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.
What are the 5 P's of operations management?
What do operations manager do?
What is the pay of an operations manager?
What are some of the most common challenges Operations Managers face when coordinating between different departments?
What Do Operations Managers Do?
The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.
What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?
What are Operations Managers?
How much is an operations manager paid?
- What Are Operations Manager Job Responsibilities?
- What Is an Operations Manager Job Description?
- How to Become an Operations Manager
- What Is an Operations Manager?
- What Should Be on an Operations Manager Resume?
- What Is an Operations Manager and How to Become One
- Operations Manager Job Description Sample Template
Full-time
Posted 20 days ago
Job description
Aculocity operates as the technology arm of GVW Group. Aculocity supports seven operating companies across a global footprint, including four primary locations, two of which are manufacturing plants. Operations span North America, South Africa, Costa Rica, and India, requiring strong operational discipline, cultural awareness, and execution in tightly integrated IT and IT/OT environments.
Role Summary
This role is the senior operational leader for IT Infrastructure and Services across GVW Group. The role is accountable for day-to-day operational execution, service reliability, scalability, and discipline across enterprise infrastructure, cloud platforms, identity, networks, and end-user services.
This is a hands-on leadership role, not a purely strategic or oversight position. The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined, execution-focused operating model.
This role owns operational outcomes, not security strategy or budgets, and acts as the senior escalation and execution authority for infrastructure and service operations across a global manufacturing environment.
The role is expected to use and operationally manage AI-enabled tools and platforms to improve efficiency, reliability, and execution across IT operations and supported business services.
Key Responsibilities
Infrastructure & Service Operations
- Own end-to-end operational performance across on-premises and cloud infrastructure, identity platforms, networks, and end-user computing
- Ensure operational readiness and stability for ERP, PLM, CAD, and manufacturing-adjacent systems
- Oversee virtualization, backups, core network services, and platform availability
- Act as the senior escalation point for production incidents and systemic failures
- Surface operational risks, capacity constraints, and technical debt with clear remediation paths
- Partner with Security to ensure controls are operationally executed as designed
Operational Leadership & Execution
- Run daily IT operations across all supported operating companies
- Own incident response, escalation handling, and root cause analysis, using AI-enabled monitoring, correlation, and automation where it improves outcomes
- Translate executive direction and priorities into clear, executable operational plans
- Enforce accountability, ownership, and follow-through in lean, high-demand environments
- Maintain operational discipline under pressure and during sustained incidents
- Proactively identify and eliminate systemic operational weaknesses
AI-Enabled Operations & Execution
- Apply AI and automation to reduce manual operational work, accelerate incident detection and resolution, and improve service predictability
- Ensure AI-enabled operational tools (monitoring, service desk, analytics, automation) are production-ready, governed, and reliable
- Operationally manage AI platforms and workloads used by the business, ensuring availability, performance, and cost discipline
- Integrate AI outputs into daily operational decision-making, incident response, and capacity planning
- Partner with Data, Security, and Applications teams to ensure AI usage is safe, observable, and aligned with production requirements
- Prevent uncontrolled or unsafe AI usage that introduces operational, security, or compliance risk
Helpdesk & End-User Services
- Own the helpdesk function and its performance across all supported entities
- Define, enforce, and continuously improve service standards, SLAs, and escalation paths
- Ensure predictable, high-quality support for a globally distributed and culturally diverse user base
- Drive reduction of repetitive and manual work through automation and AI-assisted service workflows
- Provide concise monthly and on-demand operational reporting focused on trends, risks, and failures
Hands-On Technical Leadership
- Participate directly in major incidents, escalations, and complex troubleshooting
- Maintain deep, current working knowledge of the supported infrastructure, platforms, and the AI-enabled tools used to operate them
- Lead by example through direct technical engagement, not delegation
- Make informed decisions with incomplete information when required
People Leadership & Capability Building
- Manage up to four direct reports, with additional indirect oversight as required
- Delegate effectively while retaining accountability for outcomes
- Set clear expectations and address underperformance directly
- Ensure team capabilities align with real operational demand, not tool ownership or titles
- Build an execution-oriented, resilient operations team
Process, Governance & Discipline
- Own and enforce operational processes for incident, change, and asset management
- Maintain concise, factual reporting focused on risks, failures, trends, and corrective actions
- Eliminate ambiguity in ownership, accountability, and escalation paths
- Ensure operational processes scale across regions while remaining practical
Cross-Functional & Manufacturing Alignment
- Act as the primary operational interface between Infrastructure, Security, Applications, Data, and Manufacturing stakeholders
- Balance global standards with local operational realities
- Push back on unworkable, unsafe, or operationally unsound requests
- Support tightly coupled IT/OT environments with production awareness
Required Experience
- 12+ years in infrastructure, systems, or IT operations
- 7+ years in senior, hands-on operational leadership roles
- Direct ownership of helpdesk and end-user service delivery
- Experience supporting manufacturing, industrial, or engineering-heavy environments
- Proven success operating in lean, high-demand organizations
Required Capabilities
- Strong operational judgment, prioritization, and execution discipline
- Calm, decisive leadership under sustained pressure
- Willingness and ability to remain technically hands-on
- Comfortable making decisions with incomplete information
- Direct, concise communication style
- Low tolerance for operational ambiguity or chronic failure
- Professional curiosity and continuous improvement mindset
Preferred Experience
- Global or multi-region IT operations responsibility
- ERP, PLM, CAD, and engineering toolchains
- Automotive or heavy manufacturing exposure
- IT/OT convergence environments
Reporting & Accountability
- Reports to: Senior Director of Infrastructure & Security
- Direct reports: Up to four senior leads or managers
- On-call: Senior escalation participation as required
About Aculocity
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Highland Park, IL, US
Year founded
2006