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Operations Manager Jobs in Dover, PA (NOW HIRING)

DuraServ Corp

Operations Manager

York, PA · On-site

DuraServ is looking for an Operations Manager who builds high-performing service teams, drives operational efficiency, and holds the department to the standard the business depends on. The Service ...

Leapros Skilled Trades

Operations Manager

York, PA

$75K - $90K/yr

The Operations Manager leads daily branch operations, overseeing multiple field crews, equipment, and project execution for traffic safety and roadway infrastructure projects. This developmental ...

Pretium Packaging

Operations Manager

Manchester, PA

$100K - $120K/hr

Join Pretium Packaging at our facility in Manchester, Pennsylvania as an on-site Operations Manager. Seeking bilingual candidates; the ability to read, write, and speak Spanish fluently is preferred.

Pretium Packaging

Operations Manager

Manchester, PA · On-site

Join Pretium Packaging at our facility in Manchester, Pennsylvania as an on-site Operations Manager. Seeking bilingual candidates; the ability to read, write, and speak Spanish fluently is preferred.

Kane is Able

Operations Manager

Elizabethtown, PA

$100K - $115K/yr

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L ...

ID Logistics

Operations Manager

Elizabethtown, PA · On-site

$100K - $115K/yr

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L ...

Amazon

Operations Manager

Mount Joy, PA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Mount Joy, PA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Estes Express Lines

Operations Manager

York, PA

The Operations Manager reports directly to the management of a small to large size transportation Service Center. Complexity of the job includes responsibility for up to 450 or more employees while ...

Estes Express Lines

Operations Manager

York, PA · On-site

The Operations Manager reports directly to the management of a small to large size transportation Service Center. Complexity of the job includes responsibility for up to 450 or more employees while ...

Amazon

Operations Manager

Mount Joy, PA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Chick-fil-A

Operations Manager

Harrisburg, PA

$20 - $25/hr

Our Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for ...

Foot Locker

Operations Manager

Camp Hill, PA · On-site

$85K - $105K/yr

The Operations Manager oversees the daily operation of the Distribution Center by leading and coordinating the team as well as evaluating methods and procedures for improvements and total quality. In ...

Foot Locker

Operations Manager

Camp Hill, PA · On-site

$85K - $105K/yr

The Operations Manager oversees the daily operation of the Distribution Center by leading and coordinating the team as well as evaluating methods and procedures for improvements and total quality. In ...

U.S. Lawns

Operations Manager

York, PA · On-site

Manages all purchases * Understands and reviews the P&L Client Management * Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management

Pro Quality Cleaning

Regional Operations Manager

York, PA · On-site

$90K - $100K/yr

Role Description The Regional Operations Manager is a full-time, on-site role based in York, PA, responsible for overseeing day-to-day cleaning operations across multiple client locations. This role ...

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All JobsOperations JobsOperations Manager JobsOperations Manager Jobs in Dover, PA

Operations Manager information

See Dover, PA salary details

$30K

$61.4K

$114.6K

How much do operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for operations manager in Dover, PA is $61,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement processes, and monitor performance to meet organizational goals, often using tools like ERP systems and requiring strong leadership and problem-solving skills.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What is the role of the operations manager?

An operations manager oversees daily business activities to ensure efficiency and effectiveness, managing resources, processes, and staff. They develop policies, monitor performance metrics, and coordinate between departments to meet organizational goals, often using tools like ERP systems and requiring strong leadership and organizational skills.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Salaries can be higher in large companies or specialized sectors, and additional compensation may include bonuses and benefits.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level position responsible for overseeing daily business activities, managing teams, and improving efficiency. It is generally regarded as a leadership role with significant responsibilities, often requiring experience and relevant certifications. The position's seniority can vary depending on the company's size and structure.
More about Operations Manager jobs
What are the most commonly searched types of Operations jobs in Dover, PA? The most popular types of Operations jobs in Dover, PA are:
What job categories do people searching Operations Manager jobs in Dover, PA look for? The top searched job categories for Operations Manager jobs in Dover, PA are:
What cities near Dover, PA are hiring for Operations Manager jobs? Cities near Dover, PA with the most Operations Manager job openings:
Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Dover, PA as of July 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,383 per year, or $29.5 per hour.
Operations Manager

Operations Manager

DuraServ Corp

York, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

DuraServ rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

135th of 276 rated repair and maintenance companies

Job description

ENGINEERING A FRAMEWORK OF EXCELLENCE.

THE SERVICE DEPARTMENT RUNS BECAUSE YOU RUN IT.

Build the system. Lead the team. Own the outcome.

DuraServ is looking for an Operations Manager who builds high-performing service teams, drives operational efficiency, and holds the department to the standard the business depends on.


The Service Department Is the Revenue Engine. You're the Architect.

DuraServ's branch service departments deliver commercial dock and door solutions to warehouses, distribution centers, and industrial facilities across the country. The technicians in the field are the face of the company — and the Operations Manager is the person who makes sure they're scheduled, equipped, trained, and accountable to the standard DuraServ's customers expect.

As Operations Manager, you own the full service department — backlog management, technician scheduling, fleet oversight, project execution, budget control, and personnel development. You're not just keeping the lights on. You're building a department that performs consistently, retains its best people, and improves every quarter.

If you build operational frameworks that outlast your direct involvement — and you want a role where the results are yours to own — this is it.

What You'll Own

The Operation

  • Manage day-to-day service department operations — scheduling technicians, dispatching work orders, managing backlog, and coordinating reactive service calls with urgency and precision
  • Oversee project execution from start to finish — ensuring planned work is completed on time, within scope, and to the quality standard the customer was promised
  • Manage fleet planning and maintenance, including monitoring Daily Vehicle Inspection Reports (DVIRs), identifying maintenance issues, and ensuring full DOT compliance
  • Prepare and manage the department budget — controlling costs, aligning spend with company financial goals, and maintaining the financial discipline that keeps the branch profitable

The Team

  • Supervise service technicians and department staff — setting clear expectations, providing consistent feedback, and holding the team accountable to performance and behavior standards
  • Build and execute individual development plans for team members — you improve the people, and the people improve the department
  • Drive employee retention through coaching, recognition, and a culture where high performers are protected and rewarded
  • Ensure all team members are adequately trained, properly licensed, and equipped to perform their roles safely and effectively

The Performance

  • Monitor and drive department KPIs — productivity, efficiency, quality of work, and regulatory compliance are tracked, reported, and improved continuously
  • Partner with branch sales leadership to ensure service capacity supports revenue commitments and customer expectations are met at every level
  • Maintain positive relationships with internal teams and external customers — you are the operational point of escalation and the standard-setter for how the department engages with the business


Who You Are

You don't just manage the work — you design how the work gets done. Your departments run better after you leave than they did when you arrived.

  • An operational architect — you see inefficiency as a design problem, not a personnel problem; you build systems that create consistency before issues surface
  • A people developer — your best technicians are better at their jobs because you invested in them deliberately; your team retention reflects your leadership
  • Financially literate — you manage a budget like it's your own money, evaluate P&L with fluency, and make resource allocation decisions grounded in data
  • A strong communicator — with technicians on the floor, sales partners in the branch, and customers who need a straight answer when something goes wrong
  • Mechanically informed — you don't need to be a technician, but you understand mechanical systems and DOT compliance well enough to lead the people who are
  • Process-disciplined — your scheduling is tight, your fleet documentation is current, your KPIs are tracked, and your team knows exactly where they stand


What We're Looking For

Required

  • Previous leadership experience is required — you have managed people, held them accountable, and developed them professionally
  • 5+ years of experience in service operations, field service management, or a related operational leadership role
  • Demonstrated ability to manage department budgets, control costs, and drive financial performance
  • Working knowledge of fleet management and DOT compliance requirements
  • Proficiency with Microsoft Office 365 for reporting, scheduling, and operational analysis
  • Valid driver's license — job site visits and 10% travel are part of this role

Preferred

  • High School diploma or equivalent required; associate or bachelor's degree preferred
  • Background in commercial door, dock equipment, mechanical services, or industrial field service
  • Experience with technician scheduling, dispatch, and work order management systems


What's in It for You
  • Competitive compensation commensurate with experience and scope
  • Full benefits package: medical, dental, vision, and 401K with company match
  • Company-provided life insurance, short-term and long-term disability
  • A department and team to build — with the authority and support to do it right
  • Visibility to branch and regional leadership — your performance directly impacts the branch P&L
  • National infrastructure and resources behind a local leadership role
  • A culture that rewards accountability, retention, and continuous improvement


A Note to the Right Candidate.

If you've been running a service department where the system works because of the processes you put in place — where your technicians perform consistently because you developed them deliberately — this is the environment that rewards that.

DuraServ's Operations Managers are the operational backbone of every branch. The quality of the service department is a direct reflection of the leader running it — and we look for leaders who take that personally.

Engineering a framework of excellence. That's not aspirational here — it's the expectation.

APPLY NOW — Operational Leaders Wanted.

Hit Apply. Tell us what department you've run, what you improved, and what your team looks like because of your leadership.

Please note: This is NOT a remote or hybrid role. On-site leadership presence is required.


About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our branch service departments are the front line of every promise we make to our customers — and we hire leaders who understand what it means to be responsible for that standard.

DuraServ is an Equal Opportunity Employer.


NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward


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