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Operations Manager Jobs in Derby, KS (NOW HIRING)

The Operations Manager serves as the senior on‑site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational ...

Operations Manager

Wichita, KS · On-site

$75K - $80K/yr

This position will manage non-exempt operational staff Position Type and Expected Hours of Work This is a full-time position. Must be flexible to work overtime and weekends as necessary as customer ...

Operations Manager

Wichita, KS · On-site

$75K - $80K/yr

This position will manage non-exempt operational staff Position Type and Expected Hours of Work This is a full-time position. Must be flexible to work overtime and weekends as necessary as customer ...

The Operations Manager serves as the senior on-site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals ...

The Operations Manager is responsible for meeting production goals, implementing process improvement activities & sophisticated Lean Manufacturing & Six Sigma techniques to maximize profits, quality ...

The Operations Manager is responsible for meeting production goals, implementing process improvement activities & sophisticated Lean Manufacturing & Six Sigma techniques to maximize profits, quality ...

The Operations Manager serves as the senior onsite leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals ...

Operations Manager

Goddard, KS · On-site

$15 - $20/hr

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring ...

The Operations Manager serves as the senior onsite leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals ...

Operations Manager

Andover, KS · On-site

$39K - $55K/yr

Training & development Operations Manager Perks: * Online Mobile Courses * Flexible Scheduling * Paid Training for Career Advancement * Opportunity to Help People in Times of Need * Aggressive ...

Manage club follow ups to ensure members are not past due and current * Executes procedures as outlined by front desk and kids club manuals * Assist Club Manager with all club operations as needed

Operations Manager

Goddard, KS · On-site

$15 - $20/hr

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring ...

The Assistant Operations Manager is responsible for providing various support functions for operational activities. This role will assist in the development and maintenance of the facility as ...

The Assistant Operations Manager is responsible for providing various support functions for operational activities. This role will assist in the development and maintenance of the facility as ...

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Showing results 1-20

Operations Manager information

See Derby, KS salary details

$28.3K

$57.9K

$108.2K

How much do operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for operations manager in Derby, KS is $57,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $70,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement processes, and monitor performance to meet organizational goals, often using tools like ERP systems and requiring strong leadership and problem-solving skills.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What is the role of the operations manager?

An operations manager oversees daily business activities to ensure efficiency and effectiveness, managing resources, processes, and staff. They develop policies, monitor performance metrics, and coordinate between departments to meet organizational goals, often using tools like ERP systems and requiring strong leadership and organizational skills.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Salaries can be higher in large companies or specialized sectors, and additional compensation may include bonuses and benefits.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level position responsible for overseeing daily business activities, managing teams, and improving efficiency. It is generally regarded as a leadership role with significant responsibilities, often requiring experience and relevant certifications. The position's seniority can vary depending on the company's size and structure.
What are the most commonly searched types of Operations jobs in Derby, KS? The most popular types of Operations jobs in Derby, KS are:
What job categories do people searching Operations Manager jobs in Derby, KS look for? The top searched job categories for Operations Manager jobs in Derby, KS are:
What cities near Derby, KS are hiring for Operations Manager jobs? Cities near Derby, KS with the most Operations Manager job openings:
Infographic showing various Operations Manager job openings in Derby, KS as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,937 per year, or $27.9 per hour.
Operations Manager

Operations Manager

MCI Careers

Wichita, KS

Full-time

Posted 14 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

The Operations Manager serves as the senior on‑site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals, workforce execution, and service excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities

  • Oversee day‑to‑day management of the account and maintain communication with client operational contacts.
  • Drive performance outcomes to achieve SLAs, KPIs, and quality expectations.
  • Lead, mentor, and develop functional leaders to ensure consistent execution.
  • Manage client updates, reporting, and escalation handling.
  • Ensure alignment across Quality, Training, Workforce, and Talent Acquisition functions.
  • Identify opportunities to enhance processes, improve efficiency, and elevate customer experience.
  • Maintain compliance with company policies, security requirements, and regulatory standards.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience).
  • 3 years of contact center/BPO leadership experience with multi-functional oversight.
  • Proven success managing large teams through layered leadership structures.
  • Strong financial management capabilities including budgeting, forecasting, and cost control.
  • Demonstrated ability to build and maintain client relationships, including executive-level stakeholders.
  • Experience achieving KPI performance, delivering SLAs, and leading continuous improvement initiatives.
  • Advanced decision‑making and problem‑solving skills in fast-paced environments.
  • Strong knowledge of workforce planning, quality frameworks, and operational analytics.
  • Excellent communication, presentation, and change management abilities.

Nice to Have

  • Experience within fintech, financial services, or regulated industries.
  • Six Sigma, Lean, or similar process improvement certifications.
  • Experience launching new programs or scaling operations.
  • Familiarity with automation, AI‑enabled tools, or digital transformation initiatives.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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