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Operations Manager Spa Jobs in Illinois (NOW HIRING)

The Peninsula Chicago

Spa Assistant Manager

Chicago, IL · On-site

$62K - $67K/yr

The Peninsula Chicago is seeking an Assistant Manager to join our Spa team and be an integral part ... Oversee all front desk operations and staff to ensure a positive guest experience. * Complete ...

Wind Creek Chicago

Spa Supervisor

East Hazel Crest, IL · On-site

$40K - $54K/yr

Oversees and coordinates, employee relations, training, staff productivity, operations development ... Informs appropriate management of any potential situation that may require further attention; This ...

Woodhouse Spas

Spa Concierge

Highland Park, IL · On-site

$20/hr

What You'll Do • Front desk operations, retail, and guest experience: guest appointments, check ... times. • Manage mail, packages, and online gift card sales • Keep guest and staff contact ...

Career Site

Assistant Spa Director

Chicago, IL · On-site

The Assistant Spa Director supports the Spa Director in the day-to-day management of the spa and wellness center. This role helps ensure smooth operations, exceptional guest service, and a high ...

KOHLER

Spa Attendant I, Burr Ridge

Burr Ridge, IL · On-site

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant II, Burr Ridge

Burr Ridge, IL

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant I, Burr Ridge

Burr Ridge, IL

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

KOHLER

Spa Attendant II, Burr Ridge

Burr Ridge, IL · On-site

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant II, Burr Ridge

Burr Ridge, IL

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant I, Burr Ridge

Burr Ridge, IL · On-site

$13.75 - $17.25/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant II, Burr Ridge

Burr Ridge, IL · On-site

$11.90 - $17.90/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

Kohler Co.

Spa Attendant I, Burr Ridge

Burr Ridge, IL · On-site

$10.70 - $16/hr

... products, operations, systems, and procedures within the spa/salon. He/she must also possess ... Communication -Time Management * Organization -Excellent People Skills * Computer Knowledge -High ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Illinois

Operations Manager Spa information

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

How much do operations managers in spa make in the US?

Operations managers in spas in the US typically earn between $50,000 and $80,000 annually, with the average around $60,000. Salaries can vary based on location, experience, and the size of the spa, and the role often requires strong leadership, customer service skills, and knowledge of spa operations and management software.

What are popular job titles related to Operations Manager Spa jobs in Illinois?

For Operations Manager Spa jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Operations Manager Spa jobs in Illinois look for?

The top searched job categories for Operations Manager Spa jobs in Illinois are:

Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Center Manager - (Algonquin Commons)

ANCHOR POINT MANAGEMENT GROUP

Algonquin, IL • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Full-Time | Competitive Salary + Lucrative Bonus Structure

Job Type: Full-time

Work Location: In person

Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

  • Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
  • Drive center performance through sales goals, membership growth, and guest retention
  • Oversee scheduling, inventory, payroll, and daily operations
  • Ensure compliance with health and safety regulations and brand standards
  • Provide coaching, training, and performance feedback to team members
  • Resolve guest concerns with professionalism and care
  • Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

  • 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
  • Strong sales background preferred
  • Proven ability to lead and motivate a team
  • Established history of managing multiple direct reports
  • Strong communication, organizational, and problem-solving skills
  • Sales-driven with a focus on customer service excellence
  • Flexible availability, including evenings and weekends
  • Growth mindset is key!

Benefits (subject to eligibility)

  • Competitive base salary + monthly performance bonuses
  • Paid time off (PTO) and holidays
  • Generous benefits package, including 401k with match, health, vision, dental and more!
  • Discounts on waxing services and retail products
  • Ongoing training and career development opportunities
  • Supportive, empowering, and inclusive work environment

Perks                                                          

  • Daily Pay                                
  • Employee Assistance Program                                
  • Team Member Assistance Fund                               
  • Culture Committee - Have fun while being the best!                                
  • Referral Bonus - Generous Incentive to hire all roles!         

Why Join European Wax Center?
We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.

Knowledge and Skill Requirements:
•  Understands the business of Revealing Beautiful Skin and is able to utilize Key Performance 
Indicators to drive positive business performance.
•  Places the guest first. Coaches Associates to connect with our guests. Builds brand loyalty and 
establishes a loyal guest base through their behavior, product presentation and service.
•  Is self-motivated and a go getter. Is accountable, punctual, organized, and reflects the 
Brand.
•  Leads and inspires by example, regularly encourages fact based solutions and celebrates the 
success of others.
•  Will have an open and flexible schedule
•  Ability to communicate effectively through written and verbal interactions.
•  Ability to learn and operate a POS system.
•  Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds 
occasionally.
•  Ability to stand and work on the floor for extended periods of time - 80% or more of total 
shift.
 

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