Operations Manager Salesforce Jobs (NOW HIRING)

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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Location: Bellevue, WA / Seattle, WA / San Francisco, CA
The Experience
We're seeking a dynamic engineering leader to own Salesforce Management Plane (SFMP), a framework built on safe-change principles that lets internal service owners onboard and execute pre-defined Day 2 production operations through REST APIs (Representational State Transfer application programming interfaces), with the guardrails, approvals, and auditability that safe production change requires, eliminating the need for standing production access. SFMP is central to Salesforce's move toward least-privilege, zero-touch production and a significant reduction in emergency production access across the fleet.
You'll combine deep expertise in production operations, security, and compliance with people-first leadership to deliver mission-critical tooling that service owners across Salesforce depend on to operate safely and compliantly at scale.
What You'll Actually Be Doing

• Champion AI-driven development practices and agentic workflows, helping every engineer multiply velocity through hybrid human-AI development
• Partner with Product to drive the SFMP roadmap, including auto-discovery of service instances, operation-level access control, a central invocation engine, safe-change compliance, and multi-target execution
• Lead, mentor, and grow a distributed team of eight engineers, cultivating a culture of security-first ownership and operational excellence
• Champion observability, incident response, and compliance rigor, tracking key metrics for adoption, reduction in production-access requests, and system reliability

You're Our Person If...

• You have 5+ years of engineering management experience in a fast-paced, high-growth environment
• You have a proven track record leading platform, infrastructure, or developer-tools teams with end-to-end ownership
• You have strong technical grounding in production operations, REST API platforms, and security and access control, including role-based access control (RBAC) and least-privilege principles
• You're an effective communicator across technical, product, and executive audiences

Even Better If...

• You have hands-on experience with AI-native development tools, including large language models (LLMs) and agent orchestration
• You lead with both technical authority and human-centric coaching
• You have an advanced degree in Computer Science or Engineering
• You have deep expertise in cloud infrastructure, compliance frameworks, or secure production tooling
• You have experience with least-privilege or zero-touch production initiatives at enterprise scale
• You're familiar with Salesforce's internal infrastructure and change-management practices

Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.