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Operations Manager Project Manager Jobs in Virginia

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Operations Manager Project Manager information

Is an operations manager the same as a project manager?

An operations manager oversees ongoing business functions, focusing on efficiency, process improvement, and resource management. A project manager leads specific projects with defined goals, timelines, and deliverables. While both roles require leadership and organizational skills, their responsibilities and scope differ significantly.

What does a project operations manager do?

A project operations manager oversees the coordination of project activities, ensuring efficient execution and resource allocation. They manage workflows, monitor progress, and collaborate with teams to meet project goals, often using tools like project management software and requiring strong organizational skills.

What are the key skills and qualifications needed to thrive as an Operations Manager Project Manager, and why are they important?

To thrive as an Operations Manager Project Manager, you need expertise in project management, process optimization, and operational strategy, typically supported by a bachelor's degree in business or a related field. Familiarity with project management software (such as Asana, Trello, or MS Project), ERP systems, and certifications like PMP or Six Sigma is highly valuable. Exceptional leadership, problem-solving, and communication skills help you motivate teams and manage cross-functional initiatives. These abilities ensure projects are delivered efficiently, within scope, and aligned with organizational goals.

Who makes more money, a Project Manager or operations manager?

Generally, project managers tend to earn higher salaries than operations managers due to their focus on specific projects, budgets, and deadlines, often requiring certifications like PMP. However, salaries vary based on industry, experience, and location, with operations managers sometimes earning more in large organizations or specialized sectors.

What is the minimum salary of an operations manager?

The minimum salary for an operations manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

How do Operations Manager Project Managers typically balance strategic oversight with hands-on project execution?

Operations Manager Project Managers are often required to juggle both high-level strategy and day-to-day project management. This dual responsibility means regularly aligning project objectives with organizational goals while also staying closely involved in timelines, budgets, and team coordination. Success in this role often depends on strong time management, clear communication, and the ability to delegate effectively. Collaboration with cross-functional teams—such as finance, HR, and technical departments—is common, ensuring that operations run smoothly while projects are delivered on time. Over time, professionals in this role can advance to senior leadership positions by demonstrating their ability to drive both operational excellence and successful project outcomes.

What is the difference between Operations Manager and Project Manager?

AspectOperations ManagerProject Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, management, or related; PMP certification is often preferred
Work EnvironmentOversees ongoing business processes within organizations, managing teams and resources for daily operationsManages specific projects with defined goals, timelines, and budgets, coordinating cross-functional teams
Industry UsageCommonly employed across industries to ensure operational efficiency and process improvementUsed in various industries to lead projects, implement new initiatives, and achieve specific deliverables

While both roles require strong management skills and certifications like PMP, the Operations Manager focuses on ongoing business processes and efficiency, whereas the Project Manager concentrates on leading specific projects with defined objectives and timelines.

What are Operations Manager Project Managers?

Operations Manager Project Managers are professionals who oversee both the operational aspects and project management functions within an organization. Their role combines ensuring daily business operations run smoothly with planning, executing, and closing specific projects. They coordinate teams, manage resources, set timelines and budgets, and work to achieve organizational goals efficiently. These managers act as a bridge between upper management and project teams, ensuring strategic objectives are met while maintaining operational excellence.
What are popular job titles related to Operations Manager Project Manager jobs in Virginia? For Operations Manager Project Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Operations Manager Project Manager jobs? Cities in Virginia with the most Operations Manager Project Manager job openings:

Operations Manager / Project Manager II

Home - ARETEC

Ashburn, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Operations Manager / Project Manager II

CBP Technology Service Desk (TSD)

Location: Remote

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, datadriven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and highimpact solutions that make a real difference.

Position Summary

Aretec is seeking an Operations Manager / Project Manager II to provide daytoday operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a largescale, multisite service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a handson operations leader with strong service desk supervisory experience and a customerfocused mindset.

What You'll Do

  • Serve as the daytoday operations manager for CBP TSD operations across all supported locations.
  • Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
  • Ensure appropriate supervisory coverage across all shifts and locations.
  • Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
  • Produce afteraction reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
  • Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
  • Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
  • Support the Program Manager in all program management and operational oversight activities.
  • Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.

Required Qualifications

  • Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
  • Highly customerfocused, responsive, reliable, and detailoriented.
  • Strong managerial, communication, organizational, and problemsolving skills.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • ITIL v4 Foundation certification.
  • HDI Support Center Manager (SCM) certification.
  • Experience supporting 24x7 IT service desk operations.
  • Prior CBP or DHS experience.
  • Experience with ServiceNow and Amazon Connect.
  • Experience managing a remote or hybrid workforce.

Why Join Aretec

  • Support a missioncritical federal program with nationallevel impact.
  • Work closely with senior program leadership in a collaborative environment.
  • Competitive compensation and a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Certification and Professional Development Support
  • Paid Time Off and Holidays

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status