Operations Manager Nonprofit Jobs in Indiana (NOW HIRING)

We are a well-established, mission-driven nonprofit organization serving the Midwest with a focus on providing high-quality residential and day programming for individuals with intellectual and developmental disabilities (IDD). Founded over 70 years ago, we have built a strong reputation for excellence and integrity within our industry. With a team of dedicated professionals, we serve thousands of individuals and families across multiple counties, operating as a Medicaid-certified provider.

We are seeking a Chief Program Officer (CPO) to join our Executive Team and lead all programming operations within our organization. This is an exciting opportunity to make a direct impact on our agency's future and the lives of the individuals we serve.

Reporting directly to the CEO, you will oversee and drive strategic initiatives across all programming divisions, including residential services, supported living, day programs, family services, community employment, and health services. You will lead a team of experienced Directors and program leaders and serve as a thought partner to the CEO, and executive team in shaping organizational strategy and ensuring mission fulfillment.

• Provide visionary leadership and strategic direction for all program services, ensuring quality, sustainability, and alignment with organizational mission
• Lead, develop, and support a team of Directors and program coordinators, fostering a culture of servant leadership and excellence
• Participate actively in executive-level decision making and strategic planning
• Maintain strong connections to direct service delivery, regularly visiting sites and engaging with clients and staff to understand operations firsthand
• Ensure compliance with all regulatory requirements including Medicaid, CARF, and state licensing standards
• Drive continuous improvement initiatives that strengthen service delivery and organizational effectiveness
• Build and maintain collaborative relationships with external partners, advocacy groups, and industry stakeholders
• Manage programming budget and resource allocation in partnership with the CFO

Requirements

• Bachelor's degree in Social Work, Human Services, or related field
• Minimum 3 years of director-level experience leading programs and people within social services (IDD, mental health, long-term care, or similar)
• Familiarity with Medicaid, CARF, or similar regulatory frameworks
• Demonstrated experience directly supervising staff who deliver frontline services
• Servant leadership philosophy with strong integrity and professionalism
• Excellent communication and problem-solving skills
• Strategic and systems-level thinking ability
• Commitment to mission-driven work and duty-based values

• Master's degree in Social Work or related field
• 5+ years of director-level or executive experience
• Specific experience in the IDD field
• Background working within the Indiana service system

Benefits

• Salary Range: $120,000 - $130,000
• Paid Time Off
• Benefits Package: 401(k), comprehensive healthcare, paid parental leave, wellness stipends, and retirement planning
• Work Schedule: 100% onsite with daily local travel throughout service areas; occasional state and out-of-state travel for professional development and industry representation

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

To learn more about the firm and about our candidate services - please visit

Executive Recruiters Indiana | Keller Executive Search and Headhunters Indiana

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.