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Operations Manager Hospitality Jobs in Michigan (NOW HIRING)

Harper Associates

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Restaurant Operations Manager

Detroit, MI · On-site

$75K/yr

Downtown Detroit, Michigan Position Type: Full-Time We're looking for an energetic and hospitality ... We're seeking a manager who loves being visible in the dining room, connecting with guests, and ...

Marriott International

Rooms Operations Manager

Romulus, MI · On-site

$57K - $73K/yr

OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to ...

Marriott International

Operations Manager (NE)

Romulus, MI · On-site

$25.77 - $29.33/hr

OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Supporting Operations Team • Ensures that goals are being translated to the ...

WOW! Kitchens & Gas

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Retail Operations Manager

Trenton, MI · On-site

$22.50/hr

Retail Operations Manager - WOW! Stores Location: Downriver Region, MI 48183 Employment Type ... Previous management experience in convenience retail, grocery, pharmacy, fuel retail, hospitality ...

Molly Maid

Operations Manager - Brighton

Brighton, MI · On-site

$50K - $55K/yr

Branch Operations Manager - People, Scheduling and Customer Experience Lead the Daily Operation of ... Hospitality, restaurants, or high-volume customer service * Retail leadership * Teaching or ...

Molly Maid

Operations Manager - Brighton

Brighton, MI · On-site

$50K - $55K/yr

Branch Operations Manager - People, Scheduling and Customer Experience Lead the Daily Operation of ... Hospitality, restaurants, or high-volume customer service * Retail leadership * Teaching or ...

Insomnia Cookies

Store Operations Manager

Detroit, MI · On-site

$50K - $60K/yr

Set the standard for genuine hospitality and coach your team to deliver friendly, fast, and ... Bakery Operations Managers are expected to be actively engaged in bakery operations and able to ...

Insomnia Cookies

Store Operations Manager

Detroit, MI · On-site

Set the standard for genuine hospitality and coach your team to deliver friendly, fast, and ... Bakery Operations Managers are expected to be actively engaged in bakery operations and able to ...

National Veterinary Associates

If this sounds like you and you have a background in retail, services, hospitality, healthcare, or ... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ...

Hertz

Customer Operations Manager

Detroit, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor ...

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Operations Manager Hospitality information

What does an operations manager do in hospitality?

An Operations Manager in the hospitality industry oversees the daily operations of hotels, resorts, or restaurants to ensure excellent guest experiences and efficient processes. Their responsibilities often include managing staff, coordinating departments, monitoring budgets, and ensuring compliance with health and safety regulations. They play a key role in implementing policies, resolving guest complaints, and optimizing operational procedures to increase profitability and customer satisfaction. Their leadership helps maintain high service standards and smooth business operations.

What are common challenges faced by an operations manager in hospitality, and how can they be addressed?

Operations Managers in hospitality often encounter challenges such as managing high guest expectations, ensuring consistent service quality, and adapting to fluctuating occupancy rates. Balancing staff schedules while maintaining morale and efficiency during peak periods can also be demanding. These challenges can be addressed by fostering strong communication among teams, implementing effective training programs, and utilizing data-driven tools to predict demand and optimize resources. Developing problem-solving skills and staying adaptable are key to thriving in this dynamic environment.

What are the key skills and qualifications needed to thrive as an operations manager in hospitality, and why are they important?

To thrive as an Operations Manager in Hospitality, you need expertise in hotel or restaurant operations, financial management, and staff supervision, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), point-of-sale (POS) software, and scheduling tools is commonly required. Exceptional interpersonal skills, problem-solving abilities, and leadership are essential soft skills for building strong teams and ensuring guest satisfaction. These skills and qualities are crucial for maintaining high service standards, optimizing operations, and driving business success in a competitive industry.

What is the difference between Operations Manager Hospitality vs Front Office Manager?

AspectOperations Manager HospitalityFront Office Manager
Primary ResponsibilitiesOversees overall hotel operations, including departments like housekeeping, food & beverage, and maintenanceManages front desk operations, guest services, reservations, and check-in/check-out processes
Required CredentialsHospitality management degree or related certifications, experience in hotel operationsHospitality or hotel management background, customer service experience
Work EnvironmentHotel management, overseeing multiple departmentsFront desk, guest services, customer interaction
Industry UsageUsed across hotels, resorts, and large hospitality establishmentsPrimarily in hotels and resorts with front desk operations

The main difference is that the Operations Manager Hospitality oversees the entire hotel operation, while the Front Office Manager focuses specifically on guest services and front desk functions. Both roles require hospitality experience, but the Operations Manager has broader responsibilities across multiple departments.

How much does a hospitality operations manager earn?

A hospitality operations manager typically earns between $50,000 and $90,000 annually, depending on experience, location, and the size of the establishment. Salaries can increase with certifications, leadership skills, and operational responsibilities.

Is operations manager a high paying job?

An operations manager in the hospitality industry typically earns a competitive salary that varies based on experience, location, and the size of the establishment. In general, it is considered a well-paying role with opportunities for advancement and additional benefits. Salaries often range from moderate to high, especially in larger or upscale venues.

What cities in Michigan are hiring for Operations Manager Hospitality jobs?

Cities in Michigan with the most Operations Manager Hospitality job openings:

Operations Manager Hospitality jobs near you
Infographic showing various Operations Manager Hospitality job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Restaurant Operations Manager

Detroit, MI • On-site

Harper Associates
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$75K/yr

Full-time

Posted 4 days ago

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Job description

Front of House Service Manager – Casual Italian Dining & Event Space

Location: Downtown Detroit, Michigan

Position Type: Full-Time


We’re looking for an energetic and hospitality-driven Restaurant Manager to focus on Front of House Service. Join our downtown Detroit casual Italian restaurant and event venue. This role is ideal for someone who genuinely enjoys guest interaction, thrives in a fast-paced social atmosphere, and leads by example on the floor.


Our restaurant combines approachable Italian cuisine, lively service, and private events in a fun, team-oriented environment. We’re seeking a manager who loves being visible in the dining room, connecting with guests, and creating memorable experiences.


Responsibilities

  • Lead daily front of house operations including dining room, bar, and event service
  • Engage with guests throughout service by touching tables and ensuring exceptional hospitality
  • Support and motivate servers, hosts, bartenders, and support staff
  • Maintain a positive, upbeat atmosphere for both guests and team members
  • Assist with scheduling, staffing, training, and shift management
  • Coordinate with kitchen and event teams to ensure smooth service execution
  • Handle guest concerns professionally and efficiently
  • Help maintain cleanliness, organization, and service standards
  • Support private events and special functions as needed


Qualifications

  • Previous restaurant management or supervisory experience preferred
  • Strong communication and leadership skills
  • Outgoing personality with a passion for hospitality and guest engagement
  • Ability to multitask and stay composed in a high-energy environment
  • Team-oriented mindset with a hands-on management style
  • Flexible availability including evenings, weekends, and holidays
  • Experience with event service or banquet operations is a plus


Search by Harper Assocates


Ben Schwartz | President | Harper Associates


| www.harperjobs.com


Hotel - Restaurant-Country Club-Private Service -Placement Specialists

Company Description

Harper Associates specializes in the permanent placement of experienced personnel. Founded in 1968, Harper Associates has built an excellent reputation in the recruitment industry. Our long-standing history in the industry makes us unique. While we have progressed with the times, we still strive to offer personal attention and dedication to meet our clients’ needs. Harper Consultants are constantly networking, creating a continuous pool of experienced professionals to choose from.